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Cartagena de Indias

Sofitel Legend Santa Clara Cartagena

Calle Del Torno, 39 - 29, Cartagena de Indias, 130001

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

Historic Charm and Modern Luxury

  • Balcony Views and Modern Amenities

    Experience the enchanting blend of history and luxury with rooms offering balconies overlooking lush gardens or the stunning Caribbean. Enjoy modern comforts like flat-screen TVs and complimentary WiFi during your stay.

  • Culinary Delights and Fine Dining

    Indulge in a culinary journey at our two distinguished restaurants. El Claustro tantalizes your taste buds with international flavors, while 1621 restaurant offers exquisite regional gourmet dishes that will leave you craving for more.

  • Relaxation and Wellness Retreat

    Unwind and rejuvenate at our extensive spa facilities boasting 8 treatment cabins, a fully-equipped gym, and a tranquil sauna. Pamper yourself with luxurious treatments and embrace a state of bliss during your stay at Sofitel Legend Santa Clara Cartagena.

Book your stay now and immerse yourself in luxury and history at Sofitel Legend Santa Clara Cartagena.

HAPPI HIGHLIGHTS

  • Great service

  • Delicious food

  • Beautiful amenities

At the hotel

Popular amenities

99 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Bike tours
  • Breakfast in the room
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Kids' pool
  • Massage services
  • Outdoor pool
  • Pool bar
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Personal trainer
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk
  • Walking tours

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Hammam
  • Key access
  • Key card access
  • Live music/performance
  • Minimarket on site
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Temporary art galleries
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

925 reviews
10/ 10
Fantástica arquitectura , decoración y servicio
LUCIA · solo traveller · 2026-10-15

The guest experience

9.4out of 10
925 verified reviews

Loved most

  • Great service
  • Delicious food
  • Beautiful amenities

Worth knowing — Room readiness issues · Overwhelming events affecting service

How guests scored the stay

  • Service10.0

    Most reviews highlight excellent service, with staff consistently friendly and helpful.

  • Amenities10.0

    The pool and spa received high praise, with guests enjoying the facilities despite some service hiccups.

  • Overall Experience9.9

    Overall, a great experience despite minor setbacks, with many guests wanting to return.

  • Location9.6

    The hotel's location in Cartagena received positive remarks for its ambiance.

  • Food and Beverage9.6

    Numerous positive comments about food quality and varied options, particularly the breakfasts.

  • Value for Money9.1

    Some guests felt that the price did not match the service quality during busy times.

  • Cleanliness8.6

    Cleanliness was affected by the hotel being overwhelmed during a wedding, leading to a less favorable experience.

  • Room Quality8.6

    Some guests reported issues with room readiness upon check-in.

Live guest feedback

Guest reviews

Mixed experiences

88% of 17 recent stays rated 8+

9.4925 reviews
  • Imperdible !!!

    10/10

    LUCIA · solo traveller · 2026-10-15

    “Fantástica arquitectura , decoración y servicio”

  • It was amazing

    10/10

    Angel · couple · 2026-10-14

    “The staff and the details”

  • excelente todo

    10/10

    Carlos · family with children · 2026-10-10

    “todo nos encanto”

  • Experiência muito boa! Indico sem ressalvas !

    10/10

    Izabel · couple · 2026-09-20

    “Adorei o café da manhã, a localização era ótima, mas o que mais me surpreendeu foi a atenção da equipe. Meu marido escorregou no banheiro, precisou de atendimento hospitalar, o gerente Éric e o funcionário Alexandro foram muito carinhosos e atenciosos. Realmente incansáveis! Só temos a agradecer.”

  • Guest review

    10/10

    Manuel · couple · 2026-09-16

    “Las instalaciones y amabilidad del personal que trabaja en el hotel.”

  • Guest review

    6/10

    Luis · couple · 2026-09-08

    “Mala expericencia estar en lista de espera para entrar a desayunar”

  • Lovely stay. We will return.

    10/10

    Diana · couple · 2026-09-06

    “Location, accommodation and service. The pool area is lovely.”

  • Guest review

    10/10

    Paulina · couple · 2026-09-03

    “Todo”

  • Servicio basura a alto precio

    1/10

    Olga Beatriz · couple · 2026-09-01

    “Nada! Estoy totalmente decepcionada del servicio recibido por parte de la mujer de la recepción del día de hoy 21/08/26 a las 14h”

  • Superb Sofitel Legend Santa Clara Stay

    10/10

    bg4_10 · Couples · 2026-08-28

    “Wow! From the moment we checked in until the moment we checked out, our 4 days/nights at the Sofitel Legend Santa Clara was magnificent. Located within the Walled City, the hotel and the surrounding areas felt safe every day and night. Every staff member went out of their way to ensure that we were happy and comfortable. Every morning at breakfast we were greeted with smiles and coffee-thank you to Jesus Mira, Alaidis, and all the other Jardin breakfast staff. Our afternoons at the pool were very relaxing. Carlos, and all the other pool staff made sure we were comfortable and well fed! The grilled chicken lunch was scrumptious! On our final night, we ate dinner at Jardin. Luis Carlos had previously described the aged picanha to us so we had to try it. That steak and the legendary lomo al trapo were both delicious. Thank you to Luis Carlos, Leonardo, and Luis for making our last evening extra special. We’d also like to thank all the men and women at the spa for creating such a warm and relaxing experience for us. From the moment we made our appointments to the end of our spa visit, every detail was made perfect. Our therapists, Saydi and Ilena, provided perfect massages. Our stay was also enhanced by the expert attentiveness of the butler services. Any time we reached out for anything, Jeremy, Luis, Rudy, & Alejandro, made sure our questions and requests were answered. We’d also like to thank housekeeping for their daily and nightly services-especially Ana Karina, who left us a very nice note at the end of our stay. Today, upon departure, thank you to Pedro for assuring we got into our uber safely for our ride to the airport. All in all, the sparkling hotel grounds and amenities were top notch, our room and view were beautiful, and the pool/roof top bar were inviting. We loved our nightly sunsets! Overall, EVERYONE who works at the Sofitel Legend Santa Clara did an amazing job at ensuring we had a magical stay! Thank you!”

  • Restaurant 1621

    10/10

    NorthStar54789047428 · Family · 2026-08-27

    “We had a wonderful experience dining at 1621 with our waiter Jose. The food was a great experience, taking our palettes through fine tasting that we will always remember!”

  • Wonderful Stay at Sofitel Santa Clara in Cartagena

    10/10

    60anin · Family · 2026-08-27

    “Bonjour, Jeremy, Luis, Rudy, Alejandro and the rest of the Sofitel Santa Clara team went above and beyond in making our stay in Cartagena memorable. From even before we arrived, they were attentive to our questions and needs, promptly guiding us in how to best spend our time in the beautiful city. While we are at the hotel, we were treated with warm hospitality every moment, allowing us to enjoy a truly comfortable and luxurious stay. Our children especially had an amazing time, and we will be sure to return next time we visit Colombia. Merci Beaucoup, AN”

  • Exceptionnel

    10/10

    bourdé · extended group · 2026-08-27

  • Amazing experience

    10/10

    m20192019 · Family · 2026-08-26

    “Amazing time in a wonderful place !! Great property with so much history where you may experience a relaxing pool area, enjoying delicious breakfast, very special meals ! Speak easy bar with Latina band and wonderful cocktails!! Enjoy your time !!”

  • Un sejour mémorable

    10/10

    Chloé · couple · 2026-08-26

    “L’hôtel est magnifique, les chambres spacieuses, le petit déjeuner de rêve et une carte très bien pensé. On s’est régalé !”

  • A former convent with beautiful open spaces in great location

    10/10

    ElBar72 · Family · 2026-08-25

    “The hotel is located in central Cartagena, near the city walls and the ocean. Great ambience, particularly in the courtyard garden, and a solid pool. Rooms maybe 4/5, but staff service,cleanliness and breakfast were all great.”

  • Excelente y hermoso

    10/10

    Ceila · couple · 2026-08-25

    “Todo súper bien, excelente”

View all guest reviews

Hotel info and reviews come from third-party sources.