Hotelaholic

Cartagena

Hotel Voilá Centro Histórico

calle las carretas centro historico, Cartagena, 130001

9.0 Wonderful165 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Rooftop Terrace and Garden Views

    Take in stunning views from the rooftop terrace and garden at Voilá Centro Histórico, offering a picturesque backdrop for your stay.

  • Dining and Drinking Options

    Indulge in meals at the hotel restaurant, enjoy snacks at the cafe, or savor a drink at the poolside bar or one of the two bars/lounges. Don't miss out on the complimentary daily reception.

  • Luxurious Rooms and Amenities

    Relax in one of the 35 air-conditioned rooms featuring modern amenities like LCD televisions and rainfall showerheads. Stay connected with complimentary wireless internet and enjoy conveniences such as room service and free local calls.

Immerse yourself in the historic charm of Cartagena, centrally located near major attractions such as the Clock Tower and Cartagena de Indias Convention Center. Book your stay at Voilá Centro Histórico for an unforgettable experience.

HAPPI HIGHLIGHTS

  • Excellent service

  • Great location

At the hotel

Popular amenities

36 listed
  • 24-hour front desk
  • Accessible airport shuttle
  • Airport transportation - drop-off (surcharge)
  • Banquet hall
  • Casino nearby
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Concierge service
  • Couples/private dining
  • Coworking spaces
View all amenities

Pools & wellness

  • Health or beauty spa nearby
  • Pool sun loungers

Dining & drinks

  • Food and water bowls
  • Free breakfast
  • Free full breakfast
  • Locally-sourced food on site (80% or more)
  • Snack bar/deli
  • Wheelchair-accessible on-site restaurant

Fitness & outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Getting around & access

  • Elevator
  • No accessible airport shuttle

Guest services

  • Locally-owned & organized tours & activities
  • Luggage storage
  • Safe-deposit box at front desk
  • Tours/ticket assistance

Services & essentials

  • Designated smoking area
  • Free reception
  • Free WiFi
  • Porter/bellhop
  • Proposal/romance packages available
  • Stair-free path to entrance
  • Wedding services
  • Well-lit path to entrance

Review in focus

165 reviews
8/ 10
Great
Odgnel Moise and Laronica · partner · 2025-10-07

The guest experience

9.0out of 10
165 verified reviews

Loved most

  • Excellent service
  • Great location

Worth knowing — Pool improvements needed · Issues with room amenities

How guests scored the stay

  • Service9.9

    Staff was friendly and attentive, providing excellent service.

  • Location9.4

    Conveniently located near all attractions, very walkable.

  • Overall Experience9.4

    Guests expressed positive overall satisfaction.

  • Value for Money9.3

    Overall, the experience provided good value.

  • Room Quality8.8

    Rooms were spacious and comfortable, with minor concerns raised.

  • Cleanliness8.4

    Clean and well-maintained based on multiple reviews.

  • Food and Beverage8.4

    No specific feedback, assumed standard quality for this hotel tier.

  • Amenities8.4

    Amenities available but some were not fully utilized.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 20 recent stays rated 8+

9.0165 reviews

  • Guest review

    8/10

    Odgnel Moise and Laronica · partner · 2025-10-07

    “Great”

  • Guest review

    10/10

    Christopher · 2025-10-06

    “I like the staff at Voila and they remembered me”

  • Guest review

    10/10

    Giovanni · 2025-10-03

    “Great location and staff.”

  • Guest review

    10/10

    Jose Antonio · 2025-10-01

    “the most important landmark were close the hotel as well the chopping center and excellent dining options.”

  • Guest review

    10/10

    Vanessa · partner · 2025-10-01

    “Room was clean, great AC, staff was great. Area outside is loud at night but was no problem. ”

  • Guest review

    10/10

    Sheila · friends · 2025-09-30

    “El personal que trabaja en este hotel es excelente, todos demasiado atentos, serviciales y dispuestos! Gracias todo fue perfecto, la localización es excelente.”

  • Guest review

    10/10

    Daymaris · friends · 2025-09-28

    “Amazing litte hotel in the middle of the historic city. Extra clean and amazing service. I definitely recommend it.”

  • Guest review

    10/10

    Sandra · family · 2025-09-24

    “Room and hotel was clean. The hotel is super convenient if you trying to stay in the area of all the action. ”

  • Guest review

    8/10

    Markus · 2025-09-21

    “Close to all the action. Staff was very friendly. Biggest opportunity was the pool. ”

  • Guest review

    10/10

    Jesus · 2025-09-17

    “Everything was excellent - I didn’t have any issues with the staff or the room. I would definitely stay here again. Most if not all tourists spots are at walking distance. One small comment the hotel is not white from the exterior- it’s currently painted gray. ”

  • Guest review

    10/10

    Alicia · friends · 2025-09-15

    “Excellent staff, cordial and attempted to made your live better, helping you all the time and for all you need i'm really happy with the place ”

  • Guest review

    10/10

    Maria Eugenia · friends · 2025-09-10

    “Staff was very kind and always ready to answer our questions. Hotel lobby and rooms were clean and comfortable. Rooftop view is an extra perk!! Definitely recommended ⭐️⭐️⭐️⭐️⭐️”

  • Guest review

    10/10

    Carina · family · 2025-09-08

    “Beutiful”

  • Guest review

    10/10

    Sandra · 2025-09-07

    “The room was spacious and comfortable”

  • Guest review

    10/10

    Betty · partner · 2025-09-05

    “Jonathan, Mari, Wendy, Gabriel and Ronald customer service on point. Air conditioning worked excellent. Clean! We did not have the chance to use the jacuzzi or pool Needs to be up graded.”

  • Guest review

    8/10

    Nya · 2025-09-04

    “It’s center city inside the walls safe to walk and eat and shop for sure near everything less then 5 mile walk to gestamani which was great we Uber there and walked back perfect place to catch a tour bus if that’s you thing close enough to Boca grande to catch a boat to an island ”

  • Guest review

    8/10

    Lorraine · 2025-08-24

    “Excellent location! Friendly staff!!!”

  • Guest review

    10/10

    Kimate · 2025-08-22

    “Very nice hotel in a central area”

  • Guest review

    10/10

    MARTIN ALONSO SANCHEZ · friends · 2025-08-10

    “Pleno corazón del centro historico! Definitivo vuelvo de nuevo! ”

  • Guest review

    8/10

    Rebecca · family · 2025-08-05

    “Property is good. Location is excellent. It reminds me of being in New Orleans when you stand on the balcony looking at the movement of the people below. Steps away from Torre Reloj. Tons of restaurants, money exchange places, and shops around. To change your money, walk out the front door, turn left, pass the small cafe, then the money exchange place is there on your left (has a great rate). People party at night so ask for ear plugs if you need them. Didn’t bother us, we slept well. They do have hot water unlike what others said. You have to move the shower handle to the left and then it gets hot. The best part of this hotel is the staff. They are kind, helpful, and attentive. ”

View all guest reviews

Hotel info and reviews come from third-party sources.