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Fortuna

The Springs Resort & Spa at Arenal

Arenal, 9 Km West, Fortuna, 21007

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Spectacular Views and Luxury Accommodation

    Experience breathtaking views of the Arenal volcano and valley at The Springs Resort & Spa. Each room offers panoramic views, an extra large double bed, and modern amenities like a flat-screen TV and iPod dock.

  • Relaxation and Wellness

    Indulge in ultimate relaxation at The Springs Spa with a variety of massage and beauty treatments. Try the unique floating water massage or rejuvenate with volcanic clay body wraps. Don't miss the steam room and sauna in the spa's changing rooms.

  • Dining and Entertainment

    Explore a culinary journey at the resort's 5 restaurants, offering gourmet buffets, grill dining by waterfall pools, and a sushi bar. Unwind at the sports bar or enjoy a drink at one of the several bars on-site.

Book your stay at The Springs Resort & Spa for a luxurious getaway amidst nature's beauty and top-notch amenities.

HAPPI HIGHLIGHTS

  • Beautiful vistas

  • Amazing staff

  • Stunning property

At the hotel

Popular amenities

109 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Babysitting/child services
  • Bar
View all amenities

Pools & wellness

  • Beauty Services
  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Massage services
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Broadcast Live sport events
  • Cycling
  • Fitness center
  • Fitness facilities
  • Garden
  • Hiking
  • Outdoor furniture
  • Public transport tickets
  • Sun loungers or beach chairs
  • Sun terrace
  • Table tennis
  • Terrace
  • Water sport facilities on site

Rooms & comfort

  • CCTV in common areas
  • Hot spring bath
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk
  • Walking tours

Services & essentials

  • BBQ facilities
  • Billiards
  • Board games/puzzles
  • Business center
  • Canoeing
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Darts
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Fishing
  • Free WiFi
  • Games room
  • Hammam
  • Horse riding
  • Indoor play area
  • Key access
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Room service
  • Thermometers for guests provided by property
  • Water slide
  • WiFi available

Review in focus

563 reviews
10/ 10
The staff were really helpful and friendly. Jimena was especially professional, friendly and knowledgeable.
Sean · couple · 2026-10-20

The guest experience

9.5out of 10
563 verified reviews

Loved most

  • Beautiful vistas
  • Amazing staff
  • Stunning property

Worth knowing — Expensive food · Average breakfast

How guests scored the stay

  • Service10.0

    Dunno how they manage it but every single member of staff is amazing!

  • Location10.0

    The property is absolutely stunning from the moment you pull into the lot.

  • Overall Experience10.0

    Every detail is meticulously cared for, making for unforgettable family experiences.

  • Cleanliness9.7

    The hotel is beautiful and the vistas cannot be beat.

  • Room Quality9.7

    Our room was exquisite - it had a private hot spring with a breathtaking view of Arenal volcano.

  • Amenities9.7

    There are plenty of hot springs and so much to explore right on the property.

  • Value for Money8.7

    Considering the luxury element, the food was expensive and not that great.

  • Food and Beverage8.2

    Breakfast is not included and is just ok, dining options in town are cheaper and better.

Live guest feedback

Guest reviews

Consistent

85% of 13 recent stays rated 8+

9.5563 reviews
  • Jimena is your biggest asset!

    10/10

    Sean · couple · 2026-10-20

    “The staff were really helpful and friendly. Jimena was especially professional, friendly and knowledgeable.”

  • Guest review

    5/10

    Mashiah · solo traveller · 2026-10-11

    “The staff's behavior toward customers was terrible; they broke the handle of my suitcase and claim it wasn't them.”

  • Perfecta

    10/10

    Camilo · extended group · 2026-09-16

    “Me encantó las instalaciones, todo lo tienen ensayo para que el cliente esté perfecto”

  • Maravillosa, unas vacaciones increíbles!

    10/10

    Martha · extended group · 2026-09-11

    “El hotel es cómodo y bellísimo, incluidos el spa y las piscinas. El personal es amable, profesional y está pendiente de satisfacer todas las necesidades.”

  • Hotel excepcional, piscinas termales increíbles, limpieza impecable, personal excelente.

    10/10

    Ana · family with children · 2026-09-01

    “Un hotel excepcional y totalmente recomendable. Las numerosas piscinas termales son una auténtica maravilla, todo está impecablemente limpio y el trato del personal es excelente. Club Río nos encantó y completa perfectamente la experiencia. Sin duda, merece muchísimo la pena alojarse en The Springs Resort en Arenal. ¡Volveríamos encantados!”

  • Guest review

    10/10

    Wafic · family with children · 2026-09-01

    “Le Resort, les chambres spacieuses, les nombreuses piscines et les activités disponibles sur place.”

  • Beautiful resort

    10/10

    Ashley · couple · 2026-08-23

    “The resort is perfect so many things to do and so beautiful and pretty clean and comfortable I was dreaming to come to this resort and didn’t regret any minute in there”

  • 10/10

    10/10

    Agudelo Gallo · family with children · 2026-08-20

    “La instalaciones son hermosas, el personal es increíble y las piscinas excepcionales”

  • Guest review

    10/10

    Jack · couple · 2026-08-09

    “Amazing views and the many thermal pools”

  • Normal

    5/10

    LUIS IGNACIO · family with children · 2026-08-08

    “Alimentos regular”

  • Amazing but will not go back

    10/10

    Mildred Johanny · family with children · 2026-08-03

    “The property and its grounds are beautiful. We enjoyed our stay very much. However, the cost of food and beverages are too high. Ot feels like robbery. Also, the hotel offers no amenities included aside from the gorgeous pools and golf cart rides for the high price per night. Unfortunately, for that reason we would jot go back”

  • Guest review

    9/10

    Simon · solo traveller · 2026-07-15

    “Facilities on site. Free laundry. Friendly and helpful staff. Very organised.”

  • Best couples trip we have ever been on.

    10/10

    John · couple · 2026-07-06

    “Breakfast on the overlook was fabulous - saw many new species of birds. The food quality and variety was superb. The Night Walk is a MUST - very personable and knowledgeable guide.”

View all guest reviews

Hotel info and reviews come from third-party sources.