Luxurious Spa and Golf Course:: Indulge yourself with rejuvenating massages at the full-service spa or enjoy a round of golf at the on-site course.
Dining & drinks
Exquisite Dining and Bars:: Experience a culinary journey at the resort's 3 restaurants, offering local and international cuisine, and cap off the day with a drink at one of the 2 bars/lounges or 2 poolside bars.
Wellness & relaxation
Elegant Accommodations and Event Spaces:: Unwind in one of the 150 stylish rooms with premium bedding and private balconies. With over 10,000 square feet of event space, this resort is perfect for hosting meetings and conferences.
Plan your ultimate getaway at W Costa Rica - Reserva Conchal and immerse yourself in luxury by booking now!
✦HAPPI HIGHLIGHTS
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Beautiful location
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Friendly staff
At the hotel
Popular amenities
75 listed
24-hour fitness facilities
24-hour front desk
24-hour pool access
Airport transportation - pickup (surcharge)
At least 80% of all lighting comes from LEDs
ATM/banking
Ballroom
Banquet hall
Beach towels
Beach yoga on site
View all amenities
Pools & wellness
Full-service spa
Pool access ramp on site
Pool cabanas (surcharge)
Pool sun loungers
Pool umbrellas
Sauna
Steam room
Swimming pool
Wheelchair-accessible pool
Wheelchair-accessible spa
Dining & drinks
Breakfast available (surcharge)
Comprehensive food waste policy
Food and water bowls
Snack bar/deli
Vegetarian breakfast available
Wheelchair-accessible on-site restaurant
Fitness & outdoors
Comprehensive recycling policy
Fitness facilities
Garden
Golf cart
Golf clubs (equipment)
Golf driving range on site
Golf lessons on site
Golf lessons with a pro
Hiking/biking trails nearby
Recycling
Rooftop garden
Terrace
Wheelchair-accessible fitness center
Rooms & comfort
Television in common areas
Safety & cleanliness
Multilingual staff
Smoke-free property
Visual alarms in hallways
Getting around & access
Elevator
Wheelchair accessible
Guest services
Boat tours nearby
Concierge service
Ecotours nearby
Luggage storage
Safe-deposit box at front desk
Supervised childcare/activities
Tours/ticket assistance
Services & essentials
Biodegradable/compostable stirrers
Change of bed sheets (on request)
Conference space
Free bicycles on site
Gift shops or newsstand
Horse riding nearby
Housekeeping on request
LED light bulbs
Limo or town car service available
No single-use plastic stirrers
Playground on site
Porter/bellhop
Pro shop
Sailing nearby
Scuba diving nearby
Shopping on site
Snorkeling on site
Surfing/bodyboarding nearby
Vegan menu options available
Vegetarian menu options available
Water-efficient showers only
Wedding services
Ziplining on site
Review in focus
167 reviews
8/ 10
Overall it was a great experience. The resort is lovely and taken care of very well. The staff is super attentive and very kind. The rooms were large and we each got one next to each other, two king rooms with large bathrooms. The first lunch was at the kids pool area (forget the name) it was really good. We had a great waiter and he convinced us to switch our reservation for that night to attend the beach bbq with a fire show. We decided to do that and no one told us it was over $100 per person! We don't eat shellfish or pork so we barely ate anything. The steak was dry and overcooked. The food just wasn't good, and the fire show was about 5 minutes long. SO not worth it at all!
The breakfast buffet was very good, the pastries seemed stale and not good at all. I would reccomend going off the property for dinner. It less expensive and sometimes better food. We went to Patagona and it was good. We were scared to go off property because of the level 2 that Costa Rica just got but it seemed very safe and we didn't have any issues. It was about an hour from the Ligeria airport.
The kids pool was small. The adult pool was nice and they say that kids under 18 can't go in but there were all kids in there each day we went. That was fine with us because we brought our kids. The pools weren't heated so it wasn't too warm but not crazy cold. Didn't have much to do for the kids and adults at night, everything ended around 9.
It was very clean and service was good
Hotel is in a beautiful jungle location overlooking the beach.
Room Quality10.0
Rooms were described as large with pleasant accommodations.
Overall Experience10.0
General experiences were positive, with some issues noted.
Service9.9
Staff were attentive and kind, though some negative experiences were noted.
Amenities8.4
Limited amenities, with some guests expressing disappointment.
Value for Money7.9
Many guests felt the pricing did not align with the quality of service and food.
Food and Beverage7.4
Food quality was poor and overpriced, affecting overall satisfaction.
Live guest feedback
Guest reviews
Mixed experiences
80% of 20 recent stays rated 8+
9.2167 reviews
The W hotel was Just Good in Costa Rica
8/10
Curious731730 · Family · 2025-12-29
“Overall it was a great experience. The resort is lovely and taken care of very well. The staff is super attentive and very kind. The rooms were large and we each got one next to each other, two king rooms with large bathrooms. The first lunch was at the kids pool area (forget the name) it was really good. We had a great waiter and he convinced us to switch our reservation for that night to attend the beach bbq with a fire show. We decided to do that and no one told us it was over $100 per person! We don't eat shellfish or pork so we barely ate anything. The steak was dry and overcooked. The food just wasn't good, and the fire show was about 5 minutes long. SO not worth it at all!
The breakfast buffet was very good, the pastries seemed stale and not good at all. I would reccomend going off the property for dinner. It less expensive and sometimes better food. We went to Patagona and it was good. We were scared to go off property because of the level 2 that Costa Rica just got but it seemed very safe and we didn't have any issues. It was about an hour from the Ligeria airport.
The kids pool was small. The adult pool was nice and they say that kids under 18 can't go in but there were all kids in there each day we went. That was fine with us because we brought our kids. The pools weren't heated so it wasn't too warm but not crazy cold. Didn't have much to do for the kids and adults at night, everything ended around 9.
It was very clean and service was good”
Favorite hotel stay thus far! Everything about this resort was perfect. Highly recommend.
10/10
Jessicabonillaxo · Family · 2025-12-19
“Honestly I can’t even think of ONE THING to say that wasn’t positive about my experience here. Even if I’m being nit picky nothing comes to mind. Everything across the board was EXCEPTIONAL from the service, to the food, to the amenities. 10/10 and will be back again”
Wonderful hotel, great staff!
10/10
hondadriver0411 · Family · 2025-12-19
“Stayed here in the middle of December and had a wonderful time. The hotel is in a beautiful location in the jungle overlooking the beach. The room was very nice and the housekeeping came multiple times per day which was a plus. Also, all the staff were extremely nice and friendly and truly made this stay enjoyable. Also shoutout to Erick G from Playa Conchal who arraigned our airport transportation, highly recommended. Overall, a great stay in Costa Rica!!”
Not Worth $800+ Per Night.
2/10
I3687REalexs · Couples · 2025-12-18
“Should have listened to the negative reviews. This is easily the worst W property I’ve stayed at.
The food is bad and wildly overpriced. Two average margaritas were $61. In-room coffee was $20, plus $10 for cream. That’s not luxury pricing, it’s a cash grab. Service matched the food. Wait staff consistently forgot our orders. To be fair, items were comped, but only after long, frustrating waits.
The valet and welcoming staff were rude and acted inconvenienced every time we requested our car.
The property itself is very small with very few amenities. We paid for an upgraded “full ocean view” room that was about 75% jungle, with the rest split between distant mountains and a sliver of ocean.
WiFi was weak and inconsistent throughout the stay. Overall, this hotel is absolutely not worth the $800+ per night price tag. I stay primarily at W and higher-end Marriott properties, and this one falls far below brand standards.
Avoid at all costs.”
Meh
6/10
Q2525YJfionar · Couples · 2025-12-15
“This hotel could be a W anywhere in the World, there was nothing indicating you were in Costa Rica. They didn't even have Costa Rican rum in the bars.
Self driving in the hotel is 2 km from the entrance but there are very few signs indicating directions (luckily google knew the way).
As with all W hotels it feels as if its trying too hard to be trendy, we didn't really enjoy our stay here and likely wont be back. If you want real Costa Rica go elsewhere, if you want a generic hotel serving American food you will love it”
Perfect week in paradise
10/10
V1586URjens · Couples · 2025-11-25
“We had a fantastic time at this property. The grounds were gorgeous, the room was perfect, and everyone we met made us feel welcome and at home.
Dania and Erich at the front desk were superb.
Gregory and Heylor were at our service with rides to the beach.
Pablo and Aaron showed us such great care at Azul.
We look forward to returning to this property.”
Best anniversary celebration!
10/10
nancycN9616OX · Couples · 2025-11-24
“Great location, my husband and I had a wonderful time celebrating our anniversary. We felt like we were in the jungle when we stepped into our balcony.
Latitud 10 Norte was delicious and the service was great!
All the employees were friendly and went the extra mile to make us feel welcome. Lizbeth, Guillermo, Jairo and Karina, thank you for everything!”
Enjoyable Stay and Activities
8/10
RenLizMT · Family · 2025-11-22
“Overall, a very enjoyable stay. The beach, while not private, feels secluded and wasn't crowded. It’s just a short walk from the hotel, with drink /food service and chairs provided. I took my coffee there in the mornings and rarely saw someone else. The waves aren’t ideal for boogie boarding (which my kids wanted and we ended up traveling to Tamarindo for a day trip to do boogie boarding), but the water is perfect for swimming. Further down, the beach is almost entirely made of small shells!
Book restaurant reservations early. Even in the off-season, it can get busy. Don’t miss Latitude 10 N Restaurant—the service was outstanding, and the food was exceptional. My 14-year-old son said it is his favorite meal ever (steak!), and they even crafted him a one-of-a-kind mocktail based on his likes! The breakfast buffet was also amazing -- we only tried it one day due to the price, but it was incredible. (Tip: restaurant service—especially in the morning—can be slow if you don’t do the buffet, so plan accordingly if you have an excursion.)
Some reviews mentioned small rooms, but didn’t find the rooms small at all. While more hooks and luggage storage would be helpful, the space was comfortable. The bathroom was spacious with a separate toilet, and the shower—huge with dual shower heads—was a standout, though families may want to note that it’s open to the rest of the bathroom which wasn't ideal for sharing a bathroom with your family.
Overall, we had a very pleasant stay. It does feel a bit like a standard all-inclusive, but the hospitality, beach and excellent dining at Latitude 10 made it memorable. And there are many activities to do while you are there (my husband did the rum tasting and I did paddle board yoga)!”
Gorgeous Views
8/10
SurfSkiSpa · Friends getaway · 2025-11-20
“This hotel was gorgeous, super clean, amazing views from the room. I especially enjoyed the breakfast buffet! An amazing selection with tons of fresh fruit which was my favorite part. I also enjoyed the eggs made to order. Every day I was there for a week I ate in the restaurants. They’re okay. The pool is great. The room service was great. It’s not super simple to leave the hotel property as it is massive and it isn’t amazingly easy to get to the beach either, I want to say it took us about 18 minutes to walk there.
This hotel would be amazing if you plan on spending a lot of time in your room or at the pool.”
This is not a 5 star property
6/10
Vacationer594213 · Family · 2025-11-18
“The hotel is not a 5 star w hotel in any way. Traveling solo I was given a first floor room , not safe and not what I booked. They changed the room names before i checked in and the rudest check in girl on the planet was not willing to help me, the GM came to talk to me the following day. The rooms are ok, the selective check in- all the white people were checked in first regardless of time we arrived, the tasteless food and coffee was by far the biggest regret.
This hotel doesn’t know what culture it offers, it’s a non cohesive mess. The pools are not big and there is no ambience. This is like vacationing in a retirement home. The fitness classes of 4 older people shut down half of the pool at 10am on a sat and that meant you heard an instructor as you were laying out bc they refuse to put music on! The bartenders inside have such a dry attitude. I literally ate all American like food here bc they are clearly catering to a certain palette. I was so disappointed and happy when I moved on to the next country. Costa Rica breaks my heart and this place has stolen its culture and replaced it with oatmeal and boring foreigners. Please be more like Mexico or DR or Nicaragua or Brazil stay true to self !”
The finest hotel and resort in Costa Rica
10/10
Clockmantexas · Couples · 2025-11-13
“What an awesome experience. Exquisite food, great drinks, immaculate rooms and grounds and most of all; a stellar staff that will cater to all of your needs. We spent 4 days and wished it would have been longer. Please pass on our sincerest thanks for a job well done!! Don and Connie”
⭐️⭐️⭐️⭐️⭐️ Unforgettable Stay at the W Costa Rica – Reserva Conchal
10/10
Jack_and_Diane3 · Solo travel · 2025-10-21
“Our stay at the W Costa Rica – Reserva Conchal was absolutely fantastic! The resort itself is stunning — modern design blended perfectly with the natural beauty of Conchal Beach — but what truly made our experience unforgettable was the incredible staff.
The bellmen — Sebastian, Keylor, Gregory, Sandy, Jonathan, and Juan — were outstanding. Every interaction was marked by genuine warmth, professionalism, and an eagerness to help. They made arrivals and departures seamless and always greeted us with enthusiasm and a smile when called to transport us within the resort.
A huge thank-you to Fabian, the bartender, who is a true artist behind the bar. Each cocktail he crafted was not only delicious but a visual experience — you could see the pride and passion he brings to his work.
At the pool, Maria, Brandon, and Aaron made every day feel effortless. Their attentiveness, friendliness, and energy added so much to our time relaxing by the water. They anticipated every need with ease and made sure we were always well cared for.
Every morning and evening, Karina, the hostess at the restaurant, greeted us with a beautiful, welcoming smile. Her warmth made every meal feel special and perfectly captured the gracious spirit of Costa Rican hospitality.
Finally, a special mention to Jack, our e-bike tour guide — knowledgeable, patient, and incredibly friendly. He made the ride both fun and informative, and his professionalism ensured a safe and memorable adventure through the Conchal area.
The W Costa Rica is not just a stunning resort — it’s a place where the people truly make the experience.
Our ocean view room had a beautiful panoramic view and was ok. Oddly decorated in somewhat garish colors, except for the bed itself, the small sofa in the room and two pieces on the balcony were all uncomfortable and not well made. The shower had two rain shower heads and a powerful handheld but no door. Hence it is necessary to be very careful where you point the handheld, you could easily spray the entire bathroom.
My only other criticism; once you enter Conchal Reserve the signage directing you to the W is very lacking. We arrived at night in a downpour, without the Waze app we would have easily gotten lost in this very substantial development, very, very frustrating.”
Guest review
10/10
Crystal · 2025-10-13
“Great staff!!”
We'll be back!
10/10
Companion52413661208 · Couples · 2025-10-12
“This was a great stay for us! The hotel is chic. The food was very good. Great breakfast buffet. Big shout out to Robert, Pablo, Daniella ("Soy mas fuerte que un toro!"), Adrian and Sebastian. We were very blessed to have been able to get to know them some during our stay there. Great at their jobs and great people. The place is clean. The beach is fantastic; instead of sand it is made of crushed sea shells. We saw howler monkeys, deer, iguanas, and exotic birds on the property. Went snorkeling and saw the fishies; Robert and Pablo directed us to a good spot. We plan to return next year. Loved it!”
Great for families better for couples
10/10
NaveenK148 · Family · 2025-10-11
“We loved our stay at the W Costa Rica. My kids loved the buffet , especially in the mornjng. The food was great. The pools were also great although the kids/family pool is far away compared to the adult pool. We also liked the different restaurants available and the concierge to book excursions was very good. The area itself doesn’t have much and the beach while nice to be close wasn’t amazing. All that said , the kids loved it and that itself was enough. Also the service we received was fantastic!!”
Guest review
10/10
Faramarz Hedayati · partner · 2025-10-01
“Lovely place and friendly staff.”
Guest review
10/10
Pavel · 2025-09-04
“Amazing property highly recommended ”
A truly delightful stay
10/10
chaddZ5713UT · Solo travel · 2025-08-29
“Since the late 1980’s I have traveled for business. I have stayed in the top hotels in San Francisco, NY, Las Vegas, & Toronto. Never have I been treated better than how I was treated during my recent stay at the W Resort Hotel in Playa Conchal, Costa Rica. Every single member of the staff I encountered was friendly, mannerly, and genuinely interested in helping or satisfying me.
The hotel & resort is modern, beautiful, and exceptionally clean. The food was exceptional, and I had all that I needed with a comfortable bed. The room was luxurious and had a wonderful view of the ocean.
I hope to be back to experience this resort hotel and the wonder of Reserva Conchal in Playa Conchal!”
Guest review
10/10
Ana · family · 2025-08-28
“We enjoyed so much our visit that we want to come back next year again.
Everything was amazing, better than we expected 😊”
Luxury hotel but luxury prices for every single damn thing. The price gouging wore on me.
4/10
michfarr · Couples · 2025-08-23
“I really wanted to love this hotel and give it a better review but this place is a hotel with luxury prices but not luxury services. Every single thing is a significant overcharge and yes I know that is to be expected when staying at a higher-end hotel but it just became grating. Luxury prices for every single damn thing. This hotel gave me a headache with how much they nickel and dimed us.
For example, the hotel is very isolated so you really need to make an effort if you want to eat or drink offsite and they really gouge you on food and drink prices. As another example, it's not convenient to get around the area without using a hotel transportation service (Uber is technically not legal in Costa Rica so it became a buyer beware scenario if you wanted to rely on Uber) and the hotel transportation service charged nearly twice what Uber would charge for any trip. As a bit of a last straw for me, the hotel wanted to charge us $195 for a shuttle to the airport after we checked out. When I pointed out that the estimated cost of an Uber for the same trip was ~$90 (we took an Uber and it cost ~$92) I was told "Then take an Uber." Which given how much we were already paying out the nose for the room and board was really a nice slap in the face. We even tried to haggle to $140 so we'd be splitting the difference and they could not have cared less. I didn't want to fight over $100, but we were already paying a lot to stay here and them wanting to overcharge us for transport to get to the airport when we were leaving felt like a chef's kiss to the constant price gouging.
Unrelated to cost, there is a hotel golf cart service that is supposed to be convenient but we had to wait at least 10 minutes almost every time for one to arrive and it just wasn't worth the wait or convenient at all. Then we'd get to the front lobby and see several carts idling so not sure why this system didn't work better. Also the hotel WiFi was hilariously unreliable, but I didn't judge that too harshly given the hotel is in a nature reserve.
On some positive notes, the vast majority of the hotel staff were incredibly friendly. No complaints there. Special shoutout to the staff (waitress/waiter, bartender, and chef) at Latitud 10 Norte (and will be giving that restaurant a 5-star review separately as well). The pools and beach we had access to were also pretty solid (note it's a public beach). And the nature reserve that the hotel is located in is beautiful and it was amazing seeing the animals freely roaming around there. But the negatives overwhelmed the positives for me.
I will never stay here again. I love W Hotels and hope my next experience at a W is better or I'll reconsider staying at W Hotels in the future.”
