Hotelaholic

San José

Crowne Plaza San Jose La Sabana by IHG

North Savanna adjacent to La Sabana, San José, 24431-000

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Prime Location

    Nestled in the heart of Costa Rica, our hotel offers the perfect blend of convenience and comfort. Situated just minutes away from the Juan Santamaria International Airport and surrounded by iconic landmarks, you'll find yourself at the center of it all.

  • Gastronomic Delights

    Indulge your taste buds at our exclusive dining options, including the renowned Fuji Japanese restaurant and the trendy Nattivo Kitchen. With a rich culinary experience awaiting you, every meal is a journey of flavors to savor.

  • Unique Souvenirs

    Take a piece of Costa Rica home with you from our gift shop, featuring the iconic Café Britt Souvenir collection. From local crafts to national treasures, find the perfect memento to cherish your time in this paradise.

Experience the best of Costa Rica with us. Book your stay now and create unforgettable memories!

HAPPI HIGHLIGHTS

  • Clean

  • Friendly staff

  • Great service

At the hotel

Popular amenities

86 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Barber/beauty shop
  • Breakfast in the room
  • Breakfast takeaway containers
View all amenities

Pools & wellness

  • Outdoor pool
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Vending machine - snacks
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Casino
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Happy hour
  • Key access
  • Key card access
  • Minimarket on site
  • Non-smoking throughout
  • Packed lunches
  • Picnic area
  • Room service
  • Thermometers for guests provided by property
  • Vending machine - drinks
  • WiFi available

Review in focus

856 reviews
8/ 10
El desayuno en el 6to nivel y la atención del personal, 100 puntos
Liova · family with children · 2026-10-19

The guest experience

Loved most

  • Clean
  • Friendly staff
  • Great service
  • Comfortable rooms
  • Good food

Worth knowing — Busy location · Wear and tear observed

How guests scored the stay

  • Food and Beverage9.0

    Food quality was specifically praised, especially at the Nativo restaurant.

  • Service9.0

    Service was consistently praised across multiple reviews, especially highlighting specific staff members like Einer and Alejandro.

  • Amenities8.6

    Amenities were appreciated, especially the restaurant service and quality.

  • Overall Experience8.6

    Multiple reviews indicate a strong positive overall experience with personalized service and warm staff.

  • Location8.5

    Conveniently located off the main road with easy access, though some noted that the area is a bit busy.

  • Cleanliness8.5

    The property was very clean and the rooms were noted to be comfortable and clean.

  • Value for Money8.5

    Generally good value considering the quality of service and room comfort.

  • Room Quality8.2

    Rooms were described as comfortable; however, there were mentions of wear and tear in furnishings.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 8 recent stays rated 8+

  • Guest review

    8/10

    Liova · family with children · 2026-10-19

    “El desayuno en el 6to nivel y la atención del personal, 100 puntos”

  • Sin duda, mi hotel favorito de San Jose

    10/10

    Rodriguez · extended group · 2026-10-13

    “La atención desde el check-in hasta la salida fue espectacular; valoro demasiado, por ejemplo, la atención de Alejandro, quien estaba muy al pendiente de todo en el restaurante.”

  • Guest review

    9/10

    Katja · solo traveller · 2026-10-12

    “Super nettes Personal, tolles Frühstück sbüffet, grosse Zimmer.”

  • Great stay

    10/10

    Ricardo · couple · 2026-10-07

    “Breakfast was great, the location was great and the staff was very friendly.”

  • Guest review

    10/10

    Wilfred · solo traveller · 2026-09-16

    “El desayuno y que me permitieron un Early check-in”

  • Alojamiento cómodo y funcional

    8/10

    MARÍA · family with children · 2026-09-09

    “Instalaciones y personal.”

  • Guest review

    9/10

    Klaus-Matthias H.J. · family with children · 2026-09-08

    “Das Frühstück war sehr gut, vor allem die Omelettes und die Säfte. Die Lage war auch optimal, um die verschiedenen Stadtteile zu besuchen. Die Bedienung vom Staff aber 10/10”

  • Tremendously satisfying. A-1 all around.

    10/10

    Sharples · extended group · 2026-09-07

    “The modern and stylish Presidential Suite exceeded expectations! I've stayed at the property before and everything is kept tidy and clean. Both The Nattivo Restaurant (on site) and the Japanese restaurant (on site) are very good. Staff handle issues promptly and with a smile. English speaking staff at this property is available.”

View all guest reviews

Hotel info and reviews come from third-party sources.