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San José

Delta Hotels by Marriott San Jose Aurola

5th Avenue and 5th Street, San José, 1000

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Central Location and Stunning Views

    Located next to Morazán Park and offering views of the Central Valley, Holiday Inn San Jose Aurola is the perfect blend of convenience and beauty.

  • Modern Rooms and Amenities

    The air-conditioned rooms with modern décor, free Wi-Fi, and cable TV provide a comfortable stay. The indoor swimming pool and gym add a touch of luxury to your experience.

  • Dining with a View

    Indulge in Costa Rican and international cuisine at the Tropicana buffet restaurant or enjoy panoramic views of San José at the Mirador Restaurant on the 17th floor.

Experience the best of San José at Holiday Inn San Jose Aurola. Book now for an unforgettable stay!

HAPPI HIGHLIGHTS

  • Friendly staff

  • Good location

  • Comfy beds

At the hotel

Popular amenities

86 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
View all amenities

Pools & wellness

  • Indoor pool
  • Massage services
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Sun loungers or beach chairs

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms
  • Public Bath
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Casino
  • Daily housekeeping
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key access
  • Key card access
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

93 reviews
10/ 10
Great service! I loved the bar! The bartenders were very friendly and helpful :)
G2300TJannab · Business · 2026-04-10

The guest experience

7.8out of 10
93 verified reviews

Loved most

  • Friendly staff
  • Good location
  • Comfy beds

Worth knowing — Cleanliness issues · Outdated rooms · Poor breakfast

How guests scored the stay

  • Location8.9

    Convenient location close to tourist areas.

  • Service8.9

    Staff was friendly and helpful, especially at the bar.

  • Value for Money8.4

    Overall good value considering location and service.

  • Overall Experience8.2

    Despite some issues, enjoyable due to staff interactions and location.

  • Amenities7.9

    Pool not well maintained; however, the bar amenities were good.

Live guest feedback

Guest reviews

Mixed experiences

74% of 19 recent stays rated 8+

7.893 reviews
  • Great experience

    10/10

    G2300TJannab · Business · 2026-04-10

    “Great service! I loved the bar! The bartenders were very friendly and helpful :)”

  • Great time

    10/10

    H7701CLellab · Business · 2026-04-10

    “We had a great time here! Staff is very kind and gave us a good taste of Costa Rican culture! Pura Vida!!”

  • Good stay

    8/10

    5AndrewB · Couples · 2026-03-04

    “Stayed here for one night, breakfast was very good. Staff very pleasant. Nice bar _ restaurant across the park called chubbs. Would recommend this hotel.”

  • Pick another hotel-/ not what you expect from A Marriott

    2/10

    Bobwphilly · Couples · 2026-02-14

    “Worst Marriott I have stayed in. Positive was an expensive but good breakfast. No hot water , no amenities, mediocre bar restaurant. Receptionist made it more difficult to check in than necessary.”

  • OK for a one night stay.

    6/10

    candytravel92 · Couples · 2026-02-02

    “The room is SO dark. Unbelievably dark. Comfy bed, great view, we were on the 16th floor. Dated furniture just very very dark. Especially as it get dark at 6pm. The receptionist on our arrival Dominek was completely delightful, her colleague the next morning unnecessarily curt when we asked to exchange some dollars to collonnes. You’d think we’d ask the unreasonable!”

  • Dated

    6/10

    Gordon0504 · Couples · 2026-01-21

    “The hotel looks quite modern, but the rooms are very dated, although there is plenty of space and the bed was comfy. We had dinner, which was fine, nothing very exciting. Breakfast was a take out and was fairly poor.”

  • Best bartender

    10/10

    giannal2026 · Friends getaway · 2026-01-07

    “Daniel was the best bartender for our large study abroad group. He was very attentive, kind, and engaged with the group throughout our stay!”

  • Hotel Bar - Daniel

    10/10

    miyae2026 · Friends getaway · 2026-01-07

    “Such a great experience Daniel, is the best! One of the sweetest, talented and greatest bartenders! He made my trip 100% better!”

  • Cozy and Exciting Experience

    10/10

    chlo_t2026 · Friends getaway · 2026-01-07

    “Amazing experience! The bartender Daniel was great and created a warm and cozy environment for everyone!! Totally recommend visiting the bar”

  • Daniel is the best!

    10/10

    hannahmX5125GW · Business · 2026-01-07

    “Daniel has been the best bartender i’ve met, he’s made personal connections with me and my colleges and we feel blessed to have sat in his bar! everyone should get a chance to go visit daniel”

  • Daniel at the bar

    10/10

    570rileyf · Friends getaway · 2026-01-07

    “Daniel at the Bar La Palma was the best bartender I have ever had. He told inspiring stories, made amazing drinks, and was so kind to everyone he interacted with. He is genuinely a one of a kind person”

  • Amazing bar and bartender

    10/10

    rjf2026 · Friends getaway · 2026-01-07

    “Bar la Palma has my favorite bartender I have had. I am here for a trip and came to the bar every night and they were the nicest people with the best service. Drinks are super good and its a great to hangout with others at night!”

  • Bar La Palma

    10/10

    sofiadI8533TL · Friends getaway · 2026-01-07

    “Great service and experience at the hotel! Loved the Bar La Palma. Great drinks and great atmosphere. Would recommend to those visiting.”

  • Bar la Palma

    10/10

    arlyr2026 · Friends getaway · 2026-01-07

    “Bar la Palma has the best service I have ever experienced the bartender is amazing and helpful and the drinks are great prepared with alot of entusiasum and some great flavors definitely worth the visit”

  • Nice hotel. Cost efficient.

    8/10

    susanrC7635PK · Couples · 2025-10-28

    “Hotel was very nice. Good and service was wonderful in both the main restaurant and the bar area. Rooms, especially bathrooms, could use updating.”

  • Guest review

    8/10

    CHRISTINE · 2025-09-29

    “We had a early flight so the price was good. the only issue is the noise. but with any hotel in a big city you will have noise.”

  • Ubicación centrica

    6/10

    Roxana · 2025-09-20

    “Excelente ubicación del centro. Habitaciones limpias pero no modernas.”

  • Comfy beds. Would not book here again.

    6/10

    christinesA6043HZ · Couples · 2025-09-19

    “Comfy beds. Shower water barely lukewarm warm after running the water for 10 mins. Horrible breakfast. Nice staff! Close to tourist areas”

  • Guest review

    8/10

    Yemisrach · partner · 2025-09-19

    “The location is great. Some of the employees are very helpful and friendly. The receptionist who works in the morning was very helpful and very pleasant. The guy who works in the bar was very friendly and helpful. The same goes to the bellman working in the morning.”

View all guest reviews

Hotel info and reviews come from third-party sources.