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San José

Holiday Inn San Jose La Sabana by IHG

Km 3 Autopista General Cañas 72-1017, San José, 2000

8.7 Excellent352 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Indulge in comfort and style at Holiday Inn - San Jose La Sabana, offering rooms with private bathrooms and some with hot tubs. Relax in the seating area and enjoy views of the garden or city.

  • Modern Amenities

    Stay connected with free WiFi throughout the property and unwind with a flat-screen TV in your room. The 24-hour front desk is at your service, and car hire is available for your convenience.

  • Convenient Location

    Located just 4 km from San José, this IHG Hotel is the perfect base for exploring the nearby attractions. With Alajuela and Escazú a short distance away, and Tobías Bolaños International Airport nearby, your stay will be both convenient and memorable.

Book your stay at Holiday Inn - San Jose La Sabana now for an unforgettable experience!

HAPPI HIGHLIGHTS

  • Friendly, helpful staff

  • Excellent location for airport and arrivals

  • Very clean / spotless rooms

At the hotel

Popular amenities

93 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM/cash machine on site
View all amenities

Pools & wellness

  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Outdoor pool
  • Salt-water pool
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast takeaway containers
  • Delivered food - securely covered
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Vending machine - snacks

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Car hire
  • Cashless payment available
  • Casino
  • Daily housekeeping
  • Family rooms
  • Free WiFi
  • Grocery deliveries
  • Happy hour
  • Higher level toilet
  • Key access
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Packed lunches
  • Picnic area
  • Room service
  • Toilet with grab rails
  • Vending machine - drinks
  • Visual aids: Braille
  • WiFi available

Review in focus

352 reviews
9/ 10
Mooie sportschool en goed zwembad. Ontbijt was prima!
Heemskerk · couple · 2026-09-17

The guest experience

8.7out of 10
352 verified reviews

Loved most

  • Friendly, helpful staff
  • Excellent location for airport and arrivals
  • Very clean / spotless rooms
  • Good breakfast and buffet; generally good restaurant food
  • Nice pool and multiple on-site facilities
  • Modern and comfortable rooms for many guests

Worth knowing — Perceived as expensive / poor value for money · Occasional room cleanliness or maintenance issues (stains, cockroach, drainage problems) · Overbooking / shuttle/reservation mishaps reported · Some beds considered too firm or uncomfortable · Jacuzzi overcrowding / limited hours and cleanliness issues · Small elevators and limited room size in some bookings

How guests scored the stay

  • Overall Experience9.6

    Most guests report a very positive stay, many saying they would return and praising cleanliness, staff and facilities; occasional significant issues (overbooking, cleanliness incident, shuttle problems) exist but do not dominate the overall sentiment.

  • Service9.2

    Staff repeatedly described as very friendly and helpful, accommodating and apologetic in problems; several positives about reception and personal touches. Noted service failures include overbooking and a missed shuttle reservation in isolated cases.

  • Cleanliness9.0

    Generally described as impeccable/spotless in many reviews ("Impecable en limpieza", "Super sauber", "spotless"), though a few isolated issues were reported (stained pillows, a reported cockroach, occasional floor smell). Overall cleanliness is strong with rare lapses.

  • Location9.0

    Frequently praised as an excellent location for airport transfers and convenient access to nearby places; a few guests mentioned distance from the city center or farther-away sites, so location is excellent for airport/arrival needs but not centrally located for all travelers.

  • Food and Beverage8.8

    Breakfasts and buffet frequently described positively (good, delicious, varied) and some praise for restaurant food; a minority found breakfast basic or only average. Overall F&B is a definite strength.

  • Amenities8.6

    Good facilities reported overall (pool, multiple restaurants, nice installations), with positive mentions of pools and on-site dining; some specific amenity issues noted (jacuzzi overcrowding/limited hours, small elevators, intermittent water pressure).

  • Room Quality8.2

    Rooms are often modern, spacious and comfortable for many guests, but there are repeated notes of firm/uncomfortable beds, limited room size in some bookings, dated bathrooms in places and plumbing/drainage issues. Mixed-to-positive overall.

  • Value for Money7.2

    Repeated comments that the hotel is expensive or overpriced for what is offered; several guests highlighted higher-than-expected cost or poor price/quality ratio despite good service and facilities.

Live guest feedback

Guest reviews

Mixed experiences

82% of 11 recent stays rated 8+

8.7352 reviews

  • Uitstekend

    9/10

    Heemskerk · couple · 2026-09-17

    “Mooie sportschool en goed zwembad. Ontbijt was prima!”

  • Buena opción cerca de casi todo

    8/10

    Rodolfo · couple · 2026-09-17

    “Ubicación y el cargador eléctrico”

  • Guest review

    10/10

    Cynthia Calderón · solo traveller · 2026-09-13

    “La atención, el agua disponible en cada piso, la limpieza.”

  • Guest review

    10/10

    Tegan · solo traveller · 2026-09-08

    “Clean spacious”

  • Met all our needs and was absolutely wonderful.

    10/10

    Maytal · family with children · 2026-09-01

    “Great location met our expectations. We stayed at the hotel both at the beginning and at the end of our trip to Costa Rica and it was a perfect choice on both occasions.”

  • Met our expectiones and loved the location.

    10/10

    Maytal · family with children · 2026-09-01

    “The location was fantastic. Staff was nice, helpful and welcoming. Very clean, great value.”

  • Guest review

    10/10

    Fernandez · solo traveller · 2026-08-29

    “La limpieza, el jacuzzi y la piscina”

  • Guest review

    10/10

    Oscar · solo traveller · 2026-08-06

    “Ubicación”

  • Guest review

    5/10

    Danielle · solo traveller · 2026-08-02

    “The staff was super nice and helpful. The food at the restaurant was good.”

  • Guest review

    9/10

    Danielle · solo traveller · 2026-07-23

    “The staff was very nice and helpful. The rooms were nice. Breakfast was good.”

  • Se sobrevenden

    2/10

    Jballadares11 · couple · 2026-07-18

    “Reservamos y cuando llegamos, dijeron que se habían sobrevendido que nos habían reservado en otro hotel diferente, entonces nos enviaron a otro hotel”

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Hotel info and reviews come from third-party sources.