At Papagayo Beach Resort, indulge in luxury just steps away from Jan Thiel Beach. The villas offer a perfect blend of comfort and style, with air-conditioned bedrooms, fully equipped kitchens, and ocean views in select units.
Dining and Leisure Options
Savor local and international delicacies at the resort's restaurant or unwind in the elegant lounge areas. Enjoy the sun terrace, beach club access, and kid’s club for a memorable stay.
Convenient Location and Amenities
Explore Papagayo Beach Plaza across the street for additional dining, shopping, and entertainment options. With a spa, casino, and gym at your doorstep, every moment is filled with relaxation and excitement.
Book now to experience the ultimate tropical getaway at Papagayo Beach Resort.
✦HAPPI HIGHLIGHTS
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Friendly staff
✦
Great location
At the hotel
Popular amenities
53 listed
Access to health care professionals
Airport drop off
Airport pick up
Airport shuttle
Airport shuttle (additional charge)
Babysitting/child services
Bar
Barber/beauty shop
Beach
Breakfast in the room
View all amenities
Pools & wellness
Massage services
Outdoor pool
Spa/wellness center
Swimming pool
Dining & drinks
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Fitness & outdoors
Fitness center
Garden
Private beach area
Sun terrace
Terrace
Rooms & comfort
Non-smoking rooms
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Dry cleaning
First aid kit available
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Property cleaned by professional cleaning companies
Safety deposit box
Screens / Barriers between staff and guests for safety
Shared stationery like menus, pens are removed
Staff adhere to local safety protocols
Getting around & access
Free Parking
Parking
Shuttle service
Guest services
Currency exchange
Laundry
Laundry washed per local authority guidelines
Tour desk
Services & essentials
Car hire
Cashless payment available
Casino
Daily housekeeping
Diving
Family rooms
Free WiFi
WiFi available
Review in focus
214 reviews
7/ 10
De ruimte en goede airconop de slaapkamer
hans · couple · 2026-10-15
The guest experience
8.8out of 10 214 verified reviews
Loved most
Friendly staff
Great location
Worth knowing — Cleanliness issues · AC limitations
How guests scored the stay
Location9.4
The location was frequently praised, with easy access to the beach.
Service9.4
Staff was described as friendly and helpful throughout the reviews.
Amenities8.9
Overall good amenities despite a few minor issues.
Overall Experience8.9
Most reviews reflected enjoyable stays, though some had serious concerns.
Value for Money8.9
Overall felt the price was fair for the experience, despite some complaints.
Food and Beverage8.4
Breakfast and dining options were generally good but had one noted disappointment.
Room Quality8.4
Rooms were generally comfortable, but some mentioned lack of AC in common areas.
Cleanliness7.9
Some reviews noted ants and cleanliness issues.
Live guest feedback
Guest reviews
Mixed experiences
39% of 18 recent stays rated 8+
8.8214 reviews
Redelijk. Maar prijs kwaliteit verhouding was niet terecht
7/10
hans · couple · 2026-10-15
“De ruimte en goede airconop de slaapkamer”
Tiene todo lo que necesitas para una estadia en familia
9/10
Luciano · family with children · 2026-10-13
“La habitacion es amplia y tiene todas las comodidades para una familia. La cocina es impecable, los banos amplios y el lugar es seguro. Para el que le gusta el estilo de vida de la zona este de la isla, este alojamiento es imbatible.”
Guest review
6/10
B · solo traveller · 2026-08-17
“Perfect locatie, mooi centraal en schoon.
Appartement heel mooi en handig.”
Papagayo beach resort did not meet up expectations
4/10
PetraD374 · Family · 2026-07-27
“We booked a package tour through TUI that included a stay in a two-bedroom villa at the Papagayo Resort. Unfortunately, our flight was delayed by more than 24 hours, so we didn’t arrive at the resort until the following evening. I had called the day before to let them know we’d be arriving a day later. Upon arrival, I even spoke to the same person at the front desk who told me he had answered my call the day before. To our great surprise, they had assumed we weren’t coming anymore. As a result, there was no welcome package, no food, and no drinks after a two-day journey. Tui hadn’t notified them, but I had personally informed them. The villa is okay but has clearly seen better days. The amenities are really minimal for cooking and living in the villa. Room service only changes the towels and takes out the trash during your stay. The resort’s front desk isn’t much to speak of, but the staff are friendly. A lot of people from outside the resort come to party there on the weekends, which unfortunately brought along a few undesirable individuals. Security clearly saw what was going on but did nothing about it. Personally, even though I had a fantastic trip with my family, I wouldn’t choose the Papagayo Resort again. Upon check-out, the credit card deposit was not released by the front desk. Now, after three weeks, the funds are still on hold, awaiting automatic release by the credit card company after 31 days. I contacted the resort but unfortunatly never received any reply.”
Our GoPro Disappeared, and the Hotel Never Acknowledged It
2/10
Josefinacanas · Family · 2026-07-24
“I am extremely disappointed with my experience at Papagayo Beach Hotel, not only because my GoPro camera disappeared from my hotel room, but because of the way the situation was handled.
My GoPro was inside my suitcase before we left Room 414. When we returned, it was gone. It was never taken to the beach, a restaurant, or anywhere else outside the hotel.
From the very beginning, I felt that my report was met with skepticism rather than concern. Instead of being treated as a guest reporting a serious security incident, I felt I was expected to prove that I had even brought the camera with me. The attitude was dismissive and, at times, disrespectful. It was only after the police arrived that the hotel staff became noticeably more professional and respectful in their interactions with us.
What disappointed me most was the hotel's final position. Rather than acknowledging that a guest's belongings had disappeared from inside a hotel room, the hotel concluded that its investigation found no evidence to support that a theft had occurred. At no point did they acknowledge the disappearance of my camera as an actual incident. As a guest, this left me feeling that my experience and concerns were simply dismissed.
I understand that an internal investigation may not determine exactly what happened. However, that does not change the fact that my GoPro was inside my suitcase before we left the room and was missing when we returned. I expected the hotel to recognize the seriousness of that fact and to stand behind its guests, even if the investigation could not determine how the camera disappeared.
Until this incident, our stay had been enjoyable. Unfortunately, the way this situation was handled completely overshadowed our vacation. A hotel of this category should not only provide excellent facilities, but also demonstrate empathy, professionalism, and accountability when guests experience a serious incident.
I hope Papagayo Beach Hotel reviews both its security procedures and the way it treats guests who report incidents like this.”
De gerenoveerde huisjes zijn heel goed
10/10
Jaap · family with children · 2026-07-15
“De ligging is goed en ons (net gerenoveerde) huisje was ruim en luxe”
I wouldn’t if I were you
2/10
Go05727666899 · Couples · 2026-07-12
“My first time in Curaçao and my experience would have been much better had I chosen a different resort. They have location in their favor being right across from Jan Thiel Beach Club but that’s about where it ends. We rented a two bedroom villa and the villa is pretty open and spacious but insufferably hot. The wooden doors were a hassle to open in the attempt to catch a breeze and when they were open birds flew in. There was one fan blowing the humidity around, a ceiling fan would have probably worked better, instead there are hanging lanterns to attract perching birds. When we asked for an additional fan we were told there is only one per unit. The porch is nice and spacious but really not helpful if the air is still, when the wind doesn’t blow it’s just hot. Luckily we had a car and could explore the island but forget about returning from a day out and coming back to a cool comfortable space. When I was off the resort and needed to reach out for assistance via WhatsApp, I never got a response. I tried email and nothing. The trash can was broken in one bathroom, they don’t provide wash cloths but luckily I bring those from home. The body wash and shampoo are literally sample size so we had to buy soap from the market. The beds don’t have blankets, only sheets, the tv is tiny and although it says Netflix and Amazon Prime, neither of those worked. The only time I felt remotely comfortable was in the bedroom but there’s no tv in there to even watch a movie in the air. The resort could use major upgrades .The pool wasn’t clean and needed repair. We saw a kid get hurt on jagged metal around the edge of the pool. The front desk has a sign that says restaurant but no restaurant is open there. The Beach Club was the best part of this stay. I will most likely visit the island again but NOT here. For the price we paid I would not consider this “luxury”.”
Not the place for me!
4/10
575geec · Couples · 2026-07-12
“I Love this island as a First time visitor but this resort was Not for Me and my Wife, nothing wrong with what they offer it’s just not for me. The bungalow/villa is just Way too Hot and humid as only the bedrooms are air conditioned and sorry but that’s just not gonna cut it on an island that is consistently hot and humid as they use vented door panels for open up the entire living space, bathrooms are hot, limited uncomfortable furniture. This is not a bad place just not for us.”
Experiencia
10/10
Margarita · family with children · 2026-07-11
“Tuvimos una estadía hermosa en Papagayo. Nos hospedamos en las villas, que son cabañas amplias, cómodas y muy bien equipadas. La cocina cuenta con todo lo necesario y el servicio de aseo diario fue excelente.
Un detalle que agradecimos mucho fue que nos permitieran ingresar a la habitación antes del horario de check-in, sujeto a disponibilidad, lo que hizo mucho más cómodo nuestro primer día.
El hotel cuenta con una playa muy bonita, un restaurante propio y, además, hay varios restaurantes cercanos que no pertenecen al hotel y ofrecen comida deliciosa.
La ubicación es buena; sin embargo, es importante tener en cuenta que varias de las playas más conocidas de la zona están aproximadamente a una hora en carro.
En general, disfrutamos muchísimo nuestra estancia y sin duda volveríamos.”
Heerlijk!
10/10
Sylvia · extended group · 2026-07-10
“Heerlijke ruime villa met alle faciliteiten.
Het personeel is ook fantastisch!
Met name Kimberly Richardson heeft ons verblijf extra leuk gemaakt! Bedankt boor de fijne tijd!”
Beautiful villa at Papagayo Beach Resort
8/10
frankvH4716XB · Family · 2026-07-06
“Together with my wife we had an excellent stay in one of the beautiful villas (number 104) at Papagayo Beach Resort. There was a large porch with a beautiful sea view, where we were joined by e.g. troupial birds, bare-eyed pigeons or the blue tailed emerald. The living room had long wooden folding doors that could only open to two sides, creating a beautiful view. The two bedrooms had air conditioning with mosquito nets around the beds. There was daily cleaning with new towels. We were not bothered by noise disturbance. Minor defects in the villa were resolved immediately.
We had expected the restaurant at the beach resort to be open, but it is closed. However, there are various facilities, including a Papagayo restaurant at the hotel on the beach across from the park.
The staff at the reception, including Hector, were very friendly and helpfull.
All in all, good value for money.”
Great drinks at bar
10/10
johant53 · Couples · 2026-07-05
“The place was very welcoming and friendly. My lady and I had a great time, the bartenders were all great, but a special shoutout to Frank 🫵🏻 ✅, he makes the best drinks 🙌🏻.
Best regards,
Johan”
Nice place near Jan Thiel Bay , and good appartments !!
8/10
michaelvF5206UB · Family · 2026-07-05
“Nice big Appartments, great location just near Jan Thiel Bay.”
Old, close to beach facilities
5/10
Frank · couple · 2026-07-04
“Close to beach facilities”
Vacation Ruined by Theft and Poor Management Response
2/10
161wendellb · Friends getaway · 2026-07-02
“Our stay at Papagayo Resort turned into a nightmare.
During our stay, we discovered that approximately US$11500 worth of cash and personal belongings had been stolen from our accommodation. The stolen items included cash, jewelry, clothing, perfume, and even ladies’ underwear. We have an official police report documenting the incident.
What disappointed us even more than the theft itself was the way management handled the situation. Rather than showing genuine concern and conducting what appeared to be a thorough investigation, we felt our concerns were dismissed. After we reported the theft to the police, management became uncooperative and we received little meaningful assistance. We were even made to feel as though involving the police was the wrong decision.
We understand that no hotel or resort can guarantee that theft will never occur. However, guests should be able to expect management to take such a serious incident seriously, cooperate fully, and do everything possible to assist. Unfortunately, that was not our experience.
This incident completely ruined our vacation. Based on our experience, I cannot recommend this resort. If you choose to stay here, I strongly recommend keeping all valuables secured elsewhere and never assuming that items left in your room are safe.”
Avoid this hotel at all costs.
2/10
J2310ECabigaill · Family · 2026-07-01
“Avoid this hotel at all costs.
Our experience was extremely disappointing. During our stay, several of our belongings went missing. We reported the incident immediately, but we felt that the theft was not taken seriously by the resort.
Instead of supporting us after we contacted the police, the management became hostile and seemed resentful because we involved law enforcement. Rather than helping us, we felt ignored and unfairly treated throughout the process.
Based on our experience, we did not feel that our belongings were safe at this resort, and we cannot recommend staying here. I hope the management will take guest safety and theft reports much more seriously in the future.”
Gedateerd maar dicht bij het strand
6/10
Nicole · extended group · 2026-06-30
“Locatie praktisch op het strand van Jan Thiel, fijn dat er strandbedjes bij inbegrepen zitten”
Guest review
6/10
Gabriel · extended group · 2026-06-30
“Gostei sim, no entanto, um dos quartos estava com o ar-condicionado muito fraco, solicitamos para ajustar no entanto os funcionário foram visitar e falaram que estava normal, mas era nítido que ele estava fraco. Neste mesmo quarto a única tomada estava quebrada, pedimos para arrumar mas não foi reparado. Ainda, a geladeira não fechava direito e consequentemente não gelava muito bem. Do resto estava tudo ok”
