Experience paradise at Dreams Cap Cana Resort & Spa, where luxury meets the beauty of nature.
Indulgent Dining Options
Savor exquisite flavors at our 10 on-site restaurants, with round-the-clock room service for your convenience. Enjoy a complimentary full breakfast and relax with cocktails at one of our 5 vibrant bars and lounges.
Unmatched Comfort & Amenities
Retreat to your individually decorated room featuring private balconies, LED televisions, minibars, and luxurious bathrooms with deep soaking tubs. Enjoy high-speed Wi-Fi and 24-hour concierge services to meet your every need.
World-Class Spa Services
Pamper yourself at our full-service spa, offering rejuvenating massages and wellness treatments designed for ultimate relaxation. After a day of exploring, unwind and let your worries float away.
Book your unforgettable getaway at Dreams Cap Cana Resort & Spa now!
✦HAPPI HIGHLIGHTS
✦
Friendly staff
✦
Great location
✦
Good value for money
At the hotel
Popular amenities
24 listed
24-hour front desk
Change of bed sheets (on request)
Children's games
Concierge service
Elevator
Free breakfast
Free full breakfast
Free self parking
Free valet parking
Free WiFi
View all amenities
Pools & wellness
Full-service spa
Pool sun loungers
Pool umbrellas
Dining & drinks
Snack bar/deli
Wheelchair-accessible on-site restaurant
Fitness & outdoors
Outdoor entertainment area
Outdoor furniture
Safety & cleanliness
Multilingual staff
Smoke-free property
Guest services
Luggage storage
Services & essentials
Shopping on site
Walkway to water
Wedding services
Well-lit path to entrance
Review in focus
146 reviews
10/ 10
Loev the staff felix front desk he is tbe best
Juan my personal guy uff i call him after hours and he was always making sure i had what we needed its my second time ther thaks to juan, and already bout my third so see you son guys.
Israel · partner · 2025-10-12
The guest experience
8.2out of 10 146 verified reviews
Loved most
Friendly staff
Great location
Good value for money
Nice facilities
Worth knowing — Room service issues · Food quality concerns · Check-in delays · Inconsistent service
How guests scored the stay
Location8.5
The resort location was positively noted but not extensively mentioned.
Service8.5
Most staff were praised, but there were instances of poor service and unresponsive staff.
Overall Experience8.5
Overall positive sentiments, although with some notable problem areas.
Value for Money8.5
Guests found the stay to offer good value despite some issues.
Cleanliness8.0
Some reviews mentioned issues with room ventilation and amenities.
Amenities8.0
The amenities were generally good, but some guests expected more options.
Room Quality8.0
Some reviews highlighted issues with room air conditioning and quality.
Food and Beverage7.5
Significant complaints about food quality and room service delays.
Live guest feedback
Guest reviews
Mixed experiences
70% of 20 recent stays rated 8+
8.2146 reviews
Guest review
10/10
Israel · partner · 2025-10-12
“Loev the staff felix front desk he is tbe best
Juan my personal guy uff i call him after hours and he was always making sure i had what we needed its my second time ther thaks to juan, and already bout my third so see you son guys.”
Guest review
8/10
Elizabeth · family · 2025-10-09
“Everything was perfect, the prefered club was the best choice since you have access to more areas.”
Guest review
10/10
Zuleika · 2025-10-09
“Very good ”
Guest review
10/10
DENISSE · family · 2025-10-08
“Excellent service, all the staff very friendly and the entertainment staff even better.”
Guest review
10/10
Jeffry · family · 2025-10-08
“Excellent place to stay.”
Guest review
6/10
George M · partner · 2025-10-07
“Food is average or bellow average!
Restaurants could be done better and create unique atmosphere with proper lighting!”
Guest review
8/10
Joellysa · partner · 2025-10-07
“I really wanted to love Dreams Cap Cana, but unfortunately, my experience didn’t meet expectations. I was a Preferred Member, yet I didn’t feel like one. The “preferred” bar was so far from the pool that we constantly had to get out just to get a drink — and when I finally did, the drink I wanted was often out of stock.
Overall, I didn’t feel I got my money’s worth for the Preferred upgrade. The resort itself is beautiful, but the service and convenience didn’t reflect the level of luxury I paid for.”
Guest review
10/10
Louise · partner · 2025-10-07
“Great place to stay and enjoy ”
Guest review
8/10
Monterio · partner · 2025-10-06
“We really enjoyed Dreams. The staff was amazing. My room was comfortable, theproperty was clean and the shows were great!
The beach area could use some improvements. There could be more trees for shade and it needs to be cleaned everyday. The only other things that I would’ve like was more food options. The menu was the same all week and it became boring. ”
Guest review
6/10
Tandeep Singh · partner · 2025-10-06
“I would give this resort a 3.8/5. The property itself is very nice with multiple pools and the staff are very nice. No point in getting the preferred package compared to the regular package as there’s no way for the workers to distinguish if you’re a preferred guest or regular. There’s no wrist bands. The way the rooms look is probably the highlight of the resort. During off season the food options are very limited with the buffet being closed for lunch and dinner. The beach is rocky with brown water. Overall the property is still very nice and clean. ”
Guest review
10/10
Travis · 2025-10-03
“Great ”
Guest review
10/10
Catherine Sophia · family · 2025-10-03
“The staff at this property were incredibly friendly, courteous, and genuinely caring—they consistently went above and beyond with their service. Special thanks to Alex the bartender, Delaidy (who served us at both Oke and Candela), and another wonderful server at Candela who both made sure I left with soup for my father when he wasn’t feeling well. Their thoughtfulness truly stood out. Michael at the lobby was also fantastic—he took the time to explain the resort coupons and helped us understand everything we had access to.
The food overall was decent, but Candela was by far the best dining experience all around.
I stayed in a Preferred Junior Swim-Up Suite, and while the room was clean and serviced daily with fresh towels and everything we needed (which was lovely), it did fall short in some areas. There was noticeable paint splatter on the furniture, both inside and outside on the balcony table and chairs. Unfortunately, repairs were being done on a balcony in the room above, so the swim-up pool was not usable—it had paint chips and small debris. Thankfully, the main pools were pristine, well-maintained, and a pleasure to use.
The spa experience was absolutely amazing and well worth the splurge!”
Guest review
10/10
GERALDINE · friends · 2025-10-03
“Everything and everyone was great. Too much seaweed on the beach and in the water, so not able to go in the water.”
Guest review
10/10
Danesha · partner · 2025-09-30
“Pet friendly
Pool immaculate ”
Guest review
6/10
Armando · family · 2025-09-30
“Hola si acabo de estar en este hotel el servicio muy bueno la limpieza pésima hay un poquito de todo las botellas de agua nunca hay tienen que salir a buscarla y demora como 15 minutos los restaurantes el asiático horrible y el mediterráneo por lo demás muy buenos y excelentes el que se Candela el mejor de todos la mejor piscina Kaiman el servicio espectacular los trabajadores hacen lo k pueden pero son un amor ellos hacen por que el huésped se sienta bien por lo demás la verdad ya no vale la pena punta cana bueno gracias ”
Guest review
2/10
Elizabeth · partner · 2025-09-29
“This stay was the worse experience. Started with the welcome. The check in took too long. We did request a room service that never happened. To many issues. ”
Guest review
8/10
Paula Andrea · family · 2025-09-29
“It’s a nice hotel, clean room, very good staff and with various activities to do :) ”
Guest review
6/10
Elpidio · partner · 2025-09-29
“The check in process was very slowly.
I was supposed to received a call from a concierge and didnt happen”
Guest review
10/10
cecilia · friends · 2025-09-28
“The preferred and palm bar personnel Alberto,Luis,Emmanuel,Yareli made amazing drink and very enjoyable experience.
Eramy was amazing reserving any ride and amenities in the facility easy enough just a quick easy text.
Room service was horrible I’m currently breastfeeding my infant son and have to eat random hours of the night. Day 1 food was horrible, Day two I called 1am-3:40 am Yaritza personnel said they didn’t have service available anymore. Day 3 took 2 hours to have meal deliver because i called and asked about the service. This was a very unpleasant experience due to me breastfeeding my infant child and not having food to supply my milk production. ”
Guest review
2/10
Miguel · family · 2025-09-27
“Room ac didnt work staff always lieing they was going to hel and nuthing ”
