Indulge in massages, facials, and sauna sessions at our spa, or stay active at the state-of-the-art fitness center.
All-Inclusive Dining and Beverage Options
Enjoy meals at our multiple dining spots or opt for 24-hour room service. Sip on drinks from the poolside bar or various lounges.
Premium Amenities and Event Spaces
With concierge services, complimentary Wi-Fi, and a conference center, we cater to all your needs. Host your events seamlessly with our six meeting rooms.
Book your stay at Jewel Palm Beach for a beachfront luxury experience in Punta Cana today!
At the hotel
Popular amenities
38 listed
24-hour front desk
Accessible shuttle
At least 80% of all lighting comes from LEDs
ATM/banking
Billiards or pool table
Comprehensive food waste policy
Comprehensive recycling policy
Concierge service
Conference center
Couples/private dining
View all amenities
Pools & wellness
Pool sun loungers
Pool umbrellas
Sauna
Steam room
Dining & drinks
Vegetarian breakfast available
Fitness & outdoors
Fitness facilities
Garden
Golfing nearby
Safety & cleanliness
Eco-friendly cleaning products provided
Eco-friendly cleaning products used
Getting around & access
Free self parking
Free valet parking
No accessible shuttle
Upper floors accessible by stairs only
Guest services
Locally-owned & organized tours & activities
Luggage storage
Services & essentials
Designated smoking area
Energy-saving switches
Free WiFi
Guest education on local ecosystems and culture
Horse riding nearby
Internet access in public areas - high speed
Internet access in public areas - surcharge
LED light bulbs
Living plant wall
Showcase for local artists
Vegan menu options available
Vegetarian menu options available
Review in focus
103 reviews
6/ 10
Nothing
Ronilo · family · 2025-02-17
Live guest feedback
Guest reviews
Mixed experiences
20% of 20 recent stays rated 8+
8.4103 reviews
Guest review
6/10
Ronilo · family · 2025-02-17
“Nothing”
Guest review
6/10
Asia · 2025-01-12
“good.”
Guest review
2/10
Robert · partner · 2024-11-22
“Hi I was very dissapointed with communication. Was not told that this resort was closed and when I arrived on the day of check to my surprise we were moved to a different resort and was given wron info from 2 different people that kept sending me to different resorts,
Very dissapointed client ”
Guest review
10/10
Norma · partner · 2024-10-14
“Fue el hotel caribe princess ”
Guest review
2/10
Molly · 2024-10-13
“awful”
Guest review
2/10
Eden · 2024-10-13
“This place is closed.”
Guest review
6/10
Libardo · family · 2024-10-12
“Our stay had its ups and downs. The highlight was definitely the main restaurant and spa—both offered amazing food, outstanding service, and a truly memorable experience. Unfortunately, our arrival at the hotel was disappointing. The receptionist was cold and unhelpful, leaving us feeling unwelcome right from the start.
The room itself was okay but felt outdated. To add to the frustration, there were no towels provided upon arrival. When we requested them, only two were delivered for a room with three adults, and we were told more would not be provided.
While management did attempt to address our concerns later, the poor initial reception and lack of attention to basic amenities made the overall stay less enjoyable than we had hoped.”
Guest review
10/10
Michael R · partner · 2024-10-08
“Love this property! Have stayed here numerous times. Staff is always friendly and very efficient. Food is very good and they have a wide variety of venues to choose from. ”
Guest review
2/10
Fabiola · partner · 2024-10-02
“Fatal cuando llegamos a el lugar estaba cerrado y nunca me notificaron nada! ”
Guest review
2/10
Fernando · 2024-09-30
“We got transferred to a different hotel when we arrived at Jewel Palm Beach Resort. As it turned out, the resort had closed down. No previous notification was given or anything. The hotel we got transferred to was not very good. ”
Guest review
2/10
MARIA E · 2024-09-29
“Unfortunately, I was not able to stay at this resort. As I was offered and paid for. at the last moment, I was simply told I was transferred without even giving me an option to say yes or no, very, very unprofessional and insulting facility. I ended up staying at was just as worse insulted by an employee, worker without knocking, just walked into my room, bed bugs. simply disgusting”
Guest review
4/10
ARACELIS · family · 2024-09-29
“Ustedes me cambiaron a otro hotel , que es el que estoy evaluando ”
Guest review
2/10
MARIA E · 2024-09-29
“I paid for this facility which i've stayed in the past with a nine on a scale as far as all aspects of a vacation. to a day before find out, I was being transferred to a different resort because they were being renovated granted. I paid for my package 2 months in advance. You would believe that they would have known this from the beginning, ending up going to a facility that was horrible nightmare. confrontation with worker, someone just walked into my bedroom. As I'm laying. In the bed without knocking, and at a dinner time told that there was no forks or spoons that I would have to eat with my hands literally. This vacation was a total nightmare. I was disgusted waste of money and heartbroken”
Guest review
2/10
Carla · 2024-09-28
“We were not advised that our resort had changed until we arrived after our transportation had left us. You could do better. We were left in a foreign co and taken somewhere to stay and had no say so.”
Guest review
2/10
Veronica · friends · 2024-09-26
“The reason I give terrible is because there was no communication, when we arrived at the hotel they told us it was closed, and after that they sent us to another hotel called Caribe Deluxe Princess which gave a bad service and the horrible restaurant the horrible staff, what caught my attention the most when I asked the waiter for a fork and he told me to clean it with a napkin and use it again. I was surprised. Then the drink and finally I do not recommend it. And my experience was horrible”
Guest review
2/10
Edyta · family · 2024-09-25
“I bought stay at Jewel palm beach and was relocated to Tropical
Princess after 3 days with no notice before. The other hotel was terrible. We lost one day foer relocation, no blankets, no enough towels provided. Terrible humidity in the rooms. I hope I will get any reimbursement for lost one day. In the room every night and days we fight with bugs.”
Guest review
8/10
Kissy · 2024-09-24
“The food tasted very good but for dinner it was a little difficult, they had the buffet closed and the wait in the a la carte restaurants was 1 hour and that makes it complicated since I have children with a sleeping schedule.L
”
Guest review
2/10
Liliana Celedina · 2024-09-23
“Estuvo bien , hasta q el sábado decidieron votarnos del resort por q supuestamente habían vendido la propiedad y les fue fácil decir q nos teniamos q ir nos enviaron a men un auto bus q un hotel en el cual no nos recibieron por q nos dijeron q ahi no era q era en otro hotel de ahi decidimos tomar un taxi por q estaba demasiado caliente mi esposo es de la tercera edad no soportaba ese calor y llegamos al otto hotel ahi nos ingresaron , y fue fayal por q el aire no abastecía y habian demasiado pero demasiado clientes esta full entonces en horas de dasayino almuerzo y merienda era caotico discusiones y gritos entre clientes por hacer lineas para coner la comida . La verdad estoy muy decepcionada de estas vacaciones. Nesecito q me mqnden a itras a recuperar mi tranquilad y a disfrutar de mis vacaciones”
Guest review
10/10
Kevin · partner · 2024-09-19
“Amazing place to stay. Enjoyed every moment, and I will definitely stay again if I ever get the chance in the future.”
Guest review
6/10
Nicholas · 2024-09-17
“The hotel complex is well designed, spotless and well maintained. However it is also temporarily closing and as the owners withdrew their funding, the restaurants one by one were being closed, the menus reduced, the overall service declined and guests were demanding moves to alternative venues. Do not pay to go here until the new owners are full in place and the hotel is properly up and running”
