Experience luxury and relaxation at Reserva Real by Harper, where every moment is designed for your ultimate comfort.
Exquisite Accommodation
Indulge in our air-conditioned rooms featuring modern amenities like a flat-screen TV, wardrobe, and private terrace, ensuring a peaceful retreat during your stay.
Unparalleled Amenities
Unwind in our outdoor pool or stay active at our fully-equipped fitness center. Delight your palate at our on-site restaurant, offering a variety of gourmet dishes to satisfy every craving.
Don’t miss out on an unforgettable getaway—book your stay at Reserva Real by Harper today!
✦HAPPI HIGHLIGHTS
✦
Excellent service
✦
Clean and well-kept facilities
At the hotel
Popular amenities
34 listed
24-hour front desk
Access to health care professionals
Air conditioning
Bar
Breakfast in the room
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Delivered food - securely covered
Family rooms
First aid kit available
View all amenities
Pools & wellness
Outdoor pool
Swimming pool
Dining & drinks
Food delivered to guest room
Restaurant
Sanitized tableware & silverware
Fitness & outdoors
Fitness center
Garden
Rooms & comfort
Non-smoking rooms
Safety & cleanliness
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Property cleaned by professional cleaning companies
Staff adhere to local safety protocols
Getting around & access
Free Parking
Parking
Private parking
Guest services
Laundry washed per local authority guidelines
Pets allowed
Services & essentials
Free WiFi
Non-smoking throughout
Room service
WiFi available
Review in focus
186 reviews
10/ 10
Lo completo que es, la atención del personal y la comodidad de las habitaciones
Johanna · extended group · 2026-10-15
The guest experience
9.3out of 10 186 verified reviews
Loved most
Excellent service
Clean and well-kept facilities
Worth knowing — Noise from the road · Limited breakfast options
How guests scored the stay
Service10.0
Many reviews praised the staff for their exceptional service and friendliness.
Location9.7
Good location close to excursions and local amenities, despite some noise from the busy road.
Amenities9.6
Facilities such as pools were well-maintained and appreciated by guests.
Overall Experience9.6
Majority of reviews reflected a very positive experience overall.
Value for Money9.6
Guests felt they received good value compared to nearby all-inclusive options.
Room Quality9.1
Room quality was generally good, though some comments indicated a need for more attention to detail.
Cleanliness8.7
Some concerns about cleanliness were raised, but overall considered acceptable.
Food and Beverage8.2
Headwinds about breakfast availability noted, affecting the overall sentiment.
Live guest feedback
Guest reviews
Mixed experiences
73% of 11 recent stays rated 8+
9.3186 reviews
Guest review
10/10
Johanna · extended group · 2026-10-15
“Lo completo que es, la atención del personal y la comodidad de las habitaciones”
Guest review
10/10
RAUL · solo traveller · 2026-09-08
“Excellent facilities”
Guest review
7/10
Liliana · couple · 2026-09-01
“Ubicación . Relación calidad precio”
pésima experiencia poca colaboración del gerente, grosero y sin modales.
1/10
Gustavo · couple · 2026-08-19
“Pésima experiencia: robos en la habitación y total desprotección de la gerencia Mi estancia en este hotel fue nefasta. El 14 de agosto, fuimos víctimas del robo de una cadena de oro en nuestra habitación mientras estábamos en un tour. Ese mismo día, otro huésped sufrió el robo de un anillo de oro. Al averiguar, supimos que la persona encargada de la limpieza llevaba apenas una semana trabajando en el lugar.
Lo más grave fue la actitud y la falta de colaboración de la gerencia:
Atención grosera y nula ayuda: El gerente se negó a colaborar en todo momento. Para radicar la denuncia formal en la DICRIM, la Policía de Turismo (POLITOUR) exige la presencia del personal del hotel, y ellos se negaron a acompañarnos o facilitar el trámite.
Cobros abusivos y represalias: Me cobraron $79 USD adicionales por la estancia de mi amiga sin incluir ningún tipo de servicio o suplemento. Tras reportar el robo, el trato empeoró drásticamente: dejaron de limpiar la habitación e incluso se negaron a suministrarnos papel higiénico.
No se dejen llevar por las opiniones positivas ni por la categoría del hotel. La atención es deplorable y no hay garantías de seguridad. Consejo para futuros huéspedes: No lleven ningún objeto de valor y piensen dos veces antes de hospedarse aquí.”
Place was great clean and wonderful
10/10
Andre · family with children · 2026-08-18
“Everything”
Excellent stay with outstanding housekeeping, and a special thanks to Gabriel at the front desk for being so helpful wit
10/10
Temilola Rachael · solo traveller · 2026-08-12
“I loved how modern, clean and spacious the property was. The rooms were beautifully decorated and had everything we needed, including a fully equipped kitchen and washer/dryer. I also really enjoyed the pools, the overall aesthetic of the property and the convenient location. The staff were friendly and welcoming, and it was great value for money. We really enjoyed our stay. The housekeeping team were excellent — our room was always clean and well maintained. Gabriel at the front desk was also incredibly helpful. He gave us great suggestions for places to visit and restaurants to try, and was always happy to answer any questions we had. The staff were friendly and made our stay even more enjoyable.”
Guest review
9/10
Amalia · solo traveller · 2026-08-11
“The room”
Excellent
10/10
Alfiya · extended group · 2026-08-07
“Everything, especially staff. Room were clean and breakfast is also very good. Especially big thanks to Gabriel at the reception”
Se parecer bom para vc que está procurando, pode fechar, é bom mesmo.
8/10
arthur · family with children · 2026-07-21
“Ótimos quartos! As fotos não fazem justiça. É bastante melhor do que aparenta.”
Não vale a pena
3/10
Maria · family with children · 2026-07-17
“O que mais gostei foi o tamanho do apartamento, tinha 2 quartos grandes e confortáveis”
MUY RECOMENDABLE
10/10
Maria · extended group · 2026-07-15
“Precioso. Tan bien decorado, no le falta ni un detalle. Los recepcionistas fueron un amor. Especial gracias a Ivonne, que incluso nos ayudó con el transporte a nuestra salida. Nuestra habitación era gigante, cómoda, moderna y con absolutamente todo lo necesario. Plancha, lavadora, utensilios de cocina. Todo muy limpio. Las piscinas muy bonitas y limpias también. Éramos 3 chicas y nos sentimos seguras en todo momento.”
