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Punta Cana

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Blvd Zona Hotelera, Playa Juanillo, Punta Cana, 23302

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Spa and Beach Access

    Indulge in pampering at the full-service spa and unwind on the pristine beach just steps away from your suite.

  • Elegant Suites with Ocean Views

    Relax in style in suites offering stunning ocean views, a separate living area, and upscale amenities like an espresso machine and plush bathrobes.

  • Gourmet Dining and Entertainment

    Savor exquisite meals at the 5 on-site restaurants, including the renowned Blue Marlin, and enjoy daily culinary delights and entertainment options.

Experience the epitome of luxury and relaxation at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic. Book now for an unforgettable stay!

HAPPI HIGHLIGHTS

  • Beautiful property

  • Good service

At the hotel

Popular amenities

114 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Adult only
  • Aerobics
  • Air conditioning
  • Bar
  • Barber/beauty shop
  • Beach
View all amenities

Pools & wellness

  • Beauty Services
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Heated pool
  • Hot tub/Jacuzzi
  • Infinity pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool bar
  • Pool with view
  • Rooftop pool
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Beachfront
  • Bike tours
  • Cycling
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Golf course
  • Outdoor furniture
  • Personal trainer
  • Private beach area
  • Sun loungers or beach chairs
  • Sun terrace
  • Table tennis
  • Terrace
  • Yoga classes

Rooms & comfort

  • Heating
  • Hot spring bath
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking

Guest services

  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Diving
  • Evening entertainment
  • Face masks for guests available
  • Fishing
  • Free WiFi
  • Key card access
  • Live music/performance
  • Minimarket on site
  • Nightclub/DJ
  • Non-smoking throughout
  • Room service
  • Shallow end
  • Snorkelling
  • Sun umbrellas
  • Themed dinner nights
  • WiFi available

Review in focus

436 reviews
10/ 10
El servicio todos son muy amables y las instalaciones se encuentran en perfecto estado
Ornelas · couple · 2026-10-21

The guest experience

9.0out of 10
436 verified reviews

Loved most

  • Beautiful property
  • Good service

Worth knowing — Inconsistent food quality · Maintenance issues in rooms

How guests scored the stay

  • Service10.0

    Exceptional service noted by multiple guests.

  • Location10.0

    Beautiful property located in Punta Cana.

  • Amenities9.8

    General positive sentiment regarding pools and spa.

  • Overall Experience9.3

    Mixed feelings, with some highlights but significant drawbacks.

  • Food and Beverage8.8

    Disappointment in food quality and limited variety.

  • Cleanliness8.3

    Needs improvement in room cleaning based on multiple reviews.

  • Value for Money8.3

    Perceived as overpriced given room quality and dining experience.

  • Room Quality7.8

    Report of old furniture and maintenance issues.

Live guest feedback

Guest reviews

Mixed experiences

83% of 12 recent stays rated 8+

9.0436 reviews
  • Guest review

    10/10

    Ornelas · couple · 2026-10-21

    “El servicio todos son muy amables y las instalaciones se encuentran en perfecto estado”

  • Relaxed, rested, tanned and happy.

    10/10

    Latesha · couple · 2026-10-08

    “I loved the openness, and the relaxed atmosphere of the resort!”

  • Un paradis

    10/10

    Olivier · solo traveller · 2026-09-13

    “Nous avons adoré le caractère "Adult only" ce qui renforce sûrement le sentiment de calme, bien être, détente et tranquillité. TOUT le personnel a été super...d'une gentillesse au TOP. La nourriture est de qualité exceptionnelle dans tous les restaurants de l'hôtel, la taille des chambres est super, les piscines sont magnifiques...bref le paradis”

  • Guest review

    8/10

    Jean christophe · couple · 2026-09-10

    “Comida, amabilidad del personal, piscina”

  • Mala experiencia

    2/10

    Cristian · couple · 2026-09-07

    “El alojamiento esta en buenas condiciones y bien cuidado”

  • Un séjour exceptionnel, presque parfait, dans un cadre magnifique.

    10/10

    LYNDA-LAURE · extended group · 2026-09-02

    “Je ne suis habituellement pas très attirée par les hôtels-clubs ou les formules all-inclusive, mais là, j’ai vraiment adoré!!! L’endroit est magnifique et les chambres sont exceptionnelles : literie et équipements de qualité, superbe salle de bain, minibar toujours bien approvisionné… Tout est pensé pour le confort. J’ai aussi profité le soir du bain extérieur, et c’était tout simplement magique. Un vrai moment de calme et de sérénité, avec une sensation de paix incroyable. C’est clairement l’un des souvenirs que je garderai de ce séjour. Le niveau de propreté m’a également impressionnée, avec un ménage effectué plusieurs fois dans la journée, donnant réellement l’impression de retrouver en permanence une chambre impeccable. La nourriture était excellente. Si je pouvais mettre 20/10, je le ferais ! J’aurais volontiers prolongé mon séjour si nous n’avions pas dû poursuivre notre voyage dans une autre région de République dominicaine.”

  • Endroit exceptionnel pour se relaxer

    10/10

    Jacques · solo traveller · 2026-08-26

    “Tout y est fabuleux, le personnel est très très aimable, la nourriture est excellente...un séjour magnifique. Il y a de très jolies piscines un peu partout..c'est génial.”

  • The stay was simply wonderful and truly paradise-like. The hotel is absolutely beautiful and truly magical. But what mad

    10/10

    pascal · couple · 2026-08-25

    “The stay was simply wonderful and truly paradise-like. The hotel is absolutely beautiful and truly magical. But what made this trip even more exceptional was the welcome we received from all the staff: always smiling, caring, attentive, and incredibly kind. A huge thank you to everyone who helped make this stay so unforgettable. We are leaving with wonderful memories, magical moments, and stars in our eyes. Without a doubt, this was one of the most beautiful trips of our lives, a truly heavenly experience that we will never forget. Thank you for everything, and we hope to see you again soon!❤️”

  • Guest review

    10/10

    Fredy · solo traveller · 2026-08-24

    “Hotel exclusivo, agradable, personal muy atento pendientes de cada situación y siempre orientando para que la estadía estuviera de la mejor manera.”

  • Estadía para repetir en otra ocasión

    10/10

    Aymara · extended group · 2026-08-23

    “Servicio excelente! Staff formidable, instalaciones una belleza!! Solo que había Zargasum y eso afectó el servicio de algunos restaurantes”

  • Guest review

    10/10

    Mireya · solo traveller · 2026-08-22

    “El trato del personal y el restaurante Wook”

  • El peor hotel de Punta Cana

    2/10

    Dario · extended group · 2026-08-21

    “Si quieres un hotel en el que te traten mal, no busques más, este es el indicado, si no vas con 1000 USD para repartir en propinas adicionales, te tratan como basura, sin exagerar.”

Hotel info and reviews come from third-party sources.