Hotelaholic

Punta Cana

Tortuga Bay

Higuey, Punta Cana, 23000

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Private Beach Area and Swimming Pool

    Experience luxury at its finest with our private beach area and a refreshing swimming pool, perfect for soaking up the sun and enjoying the crystal-clear waters of Punta Cana.

  • Award-Winning Rooms with Hot Tub

    Indulge in comfort and style in our AAA Five Diamond Award-winning rooms, featuring a hot tub, minimalist design, and top-notch amenities for a truly relaxing stay.

  • Exciting Dining Options and Complimentary Activities

    Savor a fusion of Caribbean and Asian cuisine at Bamboo restaurant, designed by an international designer. Enjoy complimentary American breakfast and a variety of activities including fishing, horse riding, and kayaking during your stay.

Book now for an unforgettable luxury experience at Tortuga Bay in Punta Cana!

HAPPI HIGHLIGHTS

  • Exceptional service

  • Comfortable beachfront room

At the hotel

Popular amenities

98 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Aerobics
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • ATM/cash machine on site
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Massage services
  • Outdoor pool
  • Pool bar
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Bar
  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware

Fitness & outdoors

  • Beach
  • Beachfront
  • Bike tours
  • Cycling
  • Fitness center
  • Fitness facilities
  • Garden
  • Golf course
  • Hiking
  • Personal trainer
  • Private beach area
  • Sun loungers or beach chairs
  • Tennis court
  • Tennis equipment
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (free)

Guest services

  • Babysitting/child services
  • Concierge service
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Board games/puzzles
  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Diving
  • Family rooms
  • Fishing
  • Free WiFi
  • Happy hour
  • Horse riding
  • Key access
  • Key card access
  • Room service
  • Snorkelling
  • Sun umbrellas
  • Themed dinner nights
  • WiFi available
  • Windsurfing

Review in focus

132 reviews
4/ 10
The employees
Tanguy · couple · 2026-09-01

The guest experience

9.8out of 10
132 verified reviews

Loved most

  • Exceptional service
  • Comfortable beachfront room

How guests scored the stay

  • Service10.0

    Incredibly friendly, professional, and attentive staff ready to assist.

  • Overall Experience10.0

    A perfect getaway!

  • Cleanliness9.9

    Standard quality for this hotel tier.

  • Location9.9

    Exceptional beachfront location enhancing the overall experience.

  • Room Quality9.9

    Comfortable and well-appointed beachfront room.

  • Amenities9.9

    On-resort amenities exceeded expectations for a four-day stay.

  • Value for Money9.4

    Great value considering the VIP treatment and quality of stay.

  • Food and Beverage9.4

    Standard quality for this hotel tier.

Live guest feedback

Guest reviews

Consistent

83% of 18 recent stays rated 8+

9.8132 reviews
  • Disappointing

    4/10

    Tanguy · couple · 2026-09-01

    “The employees”

  • Excelente

    9/10

    Maria · solo traveller · 2026-07-22

    “Lindo, limpio, tranquilo”

  • We would definitely stay again. It was a wonderful experience.

    10/10

    Pro · couple · 2026-06-23

    “It was very relaxing and we were pampered. The staff were all wonderful.”

  • Sehr ruhig, entspannt und Privatsphäre

    10/10

    Leonela · couple · 2026-04-27

    “Super Service!!!! Würd nochmals buchen und alle sind sehr freundlich”

  • Best hotel in RD!!!!

    10/10

    Maria · family with children · 2026-04-05

    “The place, the beach, the staff, the manager, the food, the house,…. all was perfect!”

  • Depaysant et relaxant

    9/10

    franck · couple · 2026-03-29

    “Velo et voiturette Les sourires du personnel Le lieu très apaisant : jardins/plages Le service vip aeroport a l arrivée et au depart Le lieu autour de la piscine”

  • La Excelencia en hoteleria.

    9/10

    Myrian · couple · 2026-03-25

    “Enorme, cómoda , con mucha calidad.”

  • Endroit exceptionnel mais un service très en deçà de l attendu pour une structure de cette catégorie

    6/10

    Florence · couple · 2026-03-18

    “Emplacement exceptionnel : plage magnifique, jardins, piscine, golf . Peu de monde. Mise à disposition de vélos et d une voiturette de golf pour accéder aux différents sites du Punta cana ressort Option pour vous accompagner à l aéroport et bénéficier d un accès rapide pour passer les contrôles de sécurité . Suite très grande et très joliment décorée , matériaux de qualité, grande terrasse avec transats, plateau de courtoisie , eau à disposition”

  • para repetir

    9/10

    george m watney · couple · 2026-03-10

    “la vista muy bonita con el sonido de las olas del mar .”

  • A fabulous, unforgettable hotel in a stunning location, only minor details from a 10/10

    9/10

    Nick · couple · 2026-02-26

    “An unbelievable hotel, everything is thought of down to the tiniest details. The staff are incredibly kind and nothing is too much, the food is also very good generally. The beach is obviously beautiful and we found our room super comfortable and well appointed.”

  • Guest review

    7/10

    JOHN MARTIN · family with children · 2026-01-18

    “El servicio, la amabilidad del personal”

  • Su ud quiere un descanso total en un lugar paradisiaco, Tortuga Bay es el lugar indicado

    9/10

    Jose Ignacio · couple · 2025-12-22

    “Poca gente, tranquilidad, amabilidad del personal, la belleza del lugar y la calidad de las instalaciones.”

  • Guest review

    10/10

    Neil · family with children · 2025-12-19

    “This resort is the epitome of luxury. It excels from personal attention to gorgeous landscaping and facilities to special touches.”

  • Guest review

    9/10

    Maria · solo traveller · 2025-12-03

    “Localización, trato del personal y exclusividad.”

  • Absolute Perfection

    10/10

    Christian · couple · 2025-11-22

    “One of the most beautiful and well kept hotels we’ve had the pleasure of staying in 🥰 Peaceful and exclusive, staff were simply amazing….and having your own golf buggy to explore all of PUNTACANA was fantastic!”

  • Wohlfühlen und Entspannung

    10/10

    Thomas · couple · 2025-10-11

    “Tolle Villa am Strand mit freiem Blick auf das Meer. Sehr geräumig und komfortabel. Man bekommt auch zwei Fahrräder und einen Golf Cart (das ist genial um im ganzen Resort herum zu fahren). Die Tischtennis Platte hat uns jeden Tag zu einem Spiel eingeladen. Und besonders hervorzuheben ist der Service und das Personal. Alle unheimlich freundlich und hilfsbereit. Das Embajadores Team unterstützt bei allen Wünschen und man kann sich darauf verlassen, dass alles reibungslos läuft. Fantastisch! Man fühlt sich absolut willkommen und wohl. Das Essen in den verschiedenen Restaurants im Resort ist sehr lecker und man hat eine große Auswahl. Und besonders hervorzuheben ist der VIP Service am Flughafen. Dieser macht die Ein- und Ausreise super einfach und vor allem schnell (vorbei an allen langen Schlangen). Tortuga Bay ist absolut empfehlenswert!”

  • Guest review

    10/10

    Eric Blackburne · partner · 2025-10-06

    “VIP treatment starting from the door of the plane is exceptional. At every moment throughout our stay the incredibly friendly, professional, and attentive staff was ready and able to assist us with anything we needed. Our beachfront room was comfortable and well appointed, and the on resort amenities more than we could take advantage of in our four day stay. A perfect getaway!”

  • Lindo lugar

    10/10

    Beatriz · couple · 2025-09-08

    “Frete para o Mar”

Hotel info and reviews come from third-party sources.