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Santo Domingo

JW Marriott Hotel Santo Domingo

Winston Churchill Avenue No. 93,ensanche, Santo Domingo, 10501

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities

    JW Marriott Santo Domingo offers an elegant venue with a concierge desk, indoor pool, and a restaurant. The smoke-free hotel provides free Wi-Fi, spacious bathrooms, and cable TV in all rooms and suites.

  • Convenience at Your Fingertips

    Enjoy the convenience of a fitness centre, meeting facilities, and grocery shopping services on-site. Luggage storage, ticket services, and in-room coffee and tea add to the comfort of your stay.

  • Prime Location

    Situated in the Ensanche Naco District, JW Marriott is just 2.5 km away from local attractions. With Las Americas International Airport a short 30-minute drive, your travels are made easy.

Book your stay at JW Marriott Santo Domingo for a luxurious and convenient experience.

HAPPI HIGHLIGHTS

  • Location is perfect

  • Friendly staff

  • Great amenities

At the hotel

Popular amenities

59 listed
  • 24-hour front desk
  • Air conditioning
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
  • Barber/beauty shop
  • Bowling
  • Business center
  • Car hire
  • Cleaning standards that are effective against Coronavirus
View all amenities

Pools & wellness

  • Massage services
  • Outdoor pool
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Golf course
  • Sun loungers or beach chairs
  • Sun terrace
  • Tennis court
  • Terrace

Rooms & comfort

  • Non-smoking rooms

Safety & cleanliness

  • Dry cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out

Services & essentials

  • Family rooms
  • Grocery deliveries
  • Non-smoking throughout
  • Room service
  • Solarium
  • Sun umbrellas
  • WiFi available

Review in focus

256 reviews
1/ 10
The Beds and the safety.
Sergia · family with children · 2026-10-20

The guest experience

9.8out of 10
256 verified reviews

Loved most

  • Location is perfect
  • Friendly staff
  • Great amenities

Worth knowing — Bar service not attentive · Maintenance issues · Old decoration

How guests scored the stay

  • Location10.0

    Location is perfect as noted in multiple reviews.

  • Amenities10.0

    High ratings overall, but noting gym closures.

  • Overall Experience10.0

    General sentiment was very positive despite noted issues.

  • Service10.0

    Positive comments about staff friendliness, but some concerns about attentiveness.

  • Value for Money9.9

    Some concerns about pricing relative to the room conditions.

  • Cleanliness9.5

    Issues with maintenance of facilities mentioned, affecting the overall cleanliness perception.

  • Food and Beverage9.5

    Bar service issues mentioned, impacting the experience.

  • Room Quality9.5

    Old-fashioned decoration mentioned that could use an update.

Live guest feedback

Guest reviews

Mixed experiences

82% of 11 recent stays rated 8+

9.8256 reviews
  • Not the Marriott Experience, I am accustomed to.

    1/10

    Sergia · family with children · 2026-10-20

    “The Beds and the safety.”

  • Guest review

    5/10

    Amadeu · family with children · 2026-10-15

    “Localització. El servei del bar.”

  • Guest review

    8/10

    JOSEP · couple · 2026-09-01

    “LA ubicacion”

  • Superb location, facilities and staff!

    10/10

    Robin · couple · 2026-08-17

    “24/7 pool, bar and room service”

  • Absolutely stunning! From the moment you walk in to when you check out the staff is exceptional and attentive. The hotel

    10/10

    Zujeiry · couple · 2026-08-12

    “Everything. Very well maintained and super clean”

  • Guest review

    10/10

    Daniela · solo traveller · 2026-08-09

    “Me encantó todo, la atención de las personas que me recibieron, la suite, la piscina el hotel en general muy acogedor, lindo y cómodo”

  • Bueno bueno

    10/10

    Maria · couple · 2026-08-07

    “Lo centrico cerca de los mejores restaurantes del area”

  • Super satisfying

    10/10

    Ciro · couple · 2026-07-23

    “Location and comfort”

  • Bueno

    8/10

    irmabra · couple · 2026-07-21

    “La calidad del desayuno a bajado mucho, deben mejorar en esto”

  • Guest review

    10/10

    Luis · extended group · 2026-07-12

    “Clean organize excellent”

  • Guest review

    10/10

    Angel · solo traveller · 2026-06-28

    “All the personal, lobby, cleaners, breakfast, are very very nice and kind.thanks”

View all guest reviews

Hotel info and reviews come from third-party sources.