The Royal Palm Galapagos, Curio Collection Hotel by Hilton offers a unique experience with its outdoor swimming pool, tennis court, and lava tunnels, providing guests with a touch of luxury and adventure.
Chic Accommodations
The air-conditioned rooms at the hotel are elegantly designed, featuring modern amenities such as flat-screen satellite TV, fireplaces, canopy beds, and dark polished wood furniture, ensuring a comfortable and stylish stay.
Convenient Location
Located just a short drive from Via Baltra road and offering shuttle services to Baltra Airport, the hotel provides easy access for guests to explore the beautiful surroundings of Santa Cruz, Galápagos Island.
Experience the perfect blend of luxury and adventure at Royal Palm Galapagos, Curio Collection Hotel by Hilton. Book your stay now for an unforgettable getaway.
✦HAPPI HIGHLIGHTS
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Friendly staff
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Comfortable rooms
At the hotel
Popular amenities
97 listed
24-hour front desk
Access to health care professionals
Accessible parking
Air conditioning
Airport drop off
Airport pick up
Airport shuttle
Airport shuttle (additional charge)
Bar
Barber/beauty shop
View all amenities
Pools & wellness
Beauty Services
Hair Salon Services
Hot tub/Jacuzzi
Manicure
Massage services
Outdoor pool
Pedicure
Spa/wellness center
Spa/wellness center services
Swimming pool
Dining & drinks
Breakfast in the room
Cooking class
Delivered food - securely covered
Food delivered to guest room
Fruits
Kid meals
Kid-friendly buffet
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Bike tours
Broadcast Live sport events
Cycling
Fitness center
Fitness facilities
Garden
Hiking
Outdoor fireplace
Sun loungers or beach chairs
Sun terrace
Table tennis
Tennis court
Tennis equipment
Terrace
Yoga classes
Rooms & comfort
Heating
Non-smoking rooms
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Fire extinguishers
First aid kit available
Guest room sealed after cleaning
Guest rooms disinfected between stays
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Safety deposit box
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Free Parking
Parking
Private parking
Shuttle service
Shuttle service (additional charge)
Wheelchair accessible
Guest services
Concierge service
Fax/photocopying
Invoice provided
Ironing service
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Tour desk
Tour/class on local culture
Walking tours
Services & essentials
BBQ facilities
Billiards
Daily housekeeping
Designated smoking area
Face masks for guests available
Family rooms
Fishing
Happy hour
Key card access
Mobile app for room service
Non-smoking throughout
Picnic area
Room service
Snorkelling
Sun umbrellas
WiFi available
Review in focus
42 reviews
10/ 10
I liked the individual bungalows, the view with a lot of vegetation and the peace.
People taking care of us were amazing, they go the extra mile to make you feel comfortable.
Beautiful natural surroundings but far from the city center.
Amenities8.4
Pool was closed for maintenance during the stay.
Cleanliness7.9
The bedding was slightly damp upon arrival.
Value for Money7.9
Price does not reflect the aging infrastructure.
Live guest feedback
Guest reviews
Mixed experiences
71% of 17 recent stays rated 8+
8.642 reviews
Excellent service
10/10
Andrea · couple · 2026-08-16
“I liked the individual bungalows, the view with a lot of vegetation and the peace.
People taking care of us were amazing, they go the extra mile to make you feel comfortable.”
Guest review
6/10
Javier · couple · 2026-01-08
“El trato del personal es estupendo”
Guest review
10/10
Laureen · 2025-09-13
“The best part about staying at Royal Palms Galapagos was the staff. They were all friendly and helpful, making their best effort to make our stay enjoyable. They remembered our dietary restrictions and would point out if a dish had food we couldn’t eat.
The facilities were very nice, and cleaned by friendly staff. The property grounds were serene and lovely. We thoroughly enjoyed our visit and would definitely choose the Royal Palms again.”
Guest review
5/10
Dirk · couple · 2025-09-01
“Weitläufige Anlage; sehr hilfsbereites und freundliches Personal, schöne Villa mit toller Aussicht in die Natur aber ….”
Great place to see the big turtles and mountains. And save for any big waves warnings we had at the cost side due to ear
9/10
Stefan · family with children · 2025-08-27
“Great and comfortable rooms. All as you wish.”
Incredible stay in the middle of nature
10/10
Roberta · couple · 2025-08-26
“The style and size of the room and the environment”
Una experiencia de lujo
9/10
Antonio · couple · 2025-08-10
“Muy lindo todo”
Guest review
10/10
Joana · family · 2025-04-20
“The Royal Palm offers a truly immersive Galápagos experience—set inland on a stunning 100 acre property, far from the touristy feel of the ports. Recently under new ownership, the property is being refreshed: rooms are spacious and renovated, the pool has been redone, and quiet renovations are underway, including apparently a unique lava tunnel spa. Some exterior areas still need attention, but the overall feel is serene and authentic.
Service is top-notch and boutique-level, with attentive, personalized touches throughout. A special thank you to Gustavo, the ever-present and gracious manager. The restaurant is excellent, with a warm team—Rita made us feel at home and remembered our names. Breakfasts are fresh, varied and awesome.
Excursions can be organized by the hotel and work seamlessly. Duncan gave us a deep dive into the island’s geology and ecology, while Maritza kept our 8–14-year-olds fully engaged with her energy and knowledge. Boat tour days were a highlight—fantastic snorkeling, incredible island views, and a surprisingly gourmet chef onboard (kudos)! The boat crew was kind and professional. Guide quality, however, faltered which was disappointing.
Overall, The Royal Palm is a peaceful, character-rich base for a Galápagos trip—elevated by excellent service, comfort, and nature.
”
Guest review
10/10
karen · friends · 2025-02-01
“The royal palm is in a beautiful setting!!
The staff makes you feel like you are at home.
Jesus, Gustavo, Annelise(spelling), and Diego.
Also all the other staff members.
The property needs some TLC.”
Do not stay here.
2/10
Verified traveler · 2025-02-01
“Wi-Fi was practically non existent. No cell service. I had a very difficult time keeping in contact with my family. Only a couple TV channels worked. TV’s had Prime, Netflix, etc built in but none of it worked. The beds were actually very comfortable, which was good because about the only thing you could do there was sleep. Staff was very friendly but only one gentleman spoke English. There were two ladies there who were very friendly but really spoke no English so when one of them was at the front desk, communication was almost impossible. Tried to use google translate but without WiFi, it didn’t work. I understand that we were in their country, however hotels staff should be able to communicate with the customers. The food tasted ok but I didn’t feel well for a couple days after eating. The menu was also very limited. Only a few things to choose from. I would not recommend this hotel at all. ”
Guest review
10/10
Shari · friends · 2025-01-30
“The staff makes this place!!!! They are top notch. The facilities/fitness center, tennis courts and villas can use maintenance/updating but it’s easy to overlook with the amazing customer service provided. The grounds are quiet, peaceful and safe. Food was very good and we did the lava tunnel dinner which we were so happy that we chose to do so.”
Picturesque setting high up in the hills of Sant Cruz.
7/10
Joanne · young couple · 2024-11-24
“Very spacious villa which was light and airy. Set in pretty grounds.
Friendly staff.
Able to accommodate a gluten free diet.
There was pool, hot tub and gym, but didn’t use them as it was just an overnight stay.”
Guest review
10/10
Silvana · family with children · 2024-11-22
“We are thrilled we chose to stay at this hotel! The staff is exceptional and truly made our family trip unforgettable.
Our room was beautiful and spotless, and the pool and jacuzzi provided the perfect way to unwind after our daily adventures. We also dined at the Lava Restaurant—it was an unforgettable experience and highly recommended! This is definitely a place we want to return to. We absolutely loved it!”
Problems with hot water and heating. It was cold
1/10
Nick · young couple · 2024-09-17
“Staff were kind.”
Guest review
10/10
Sandeepan · partner · 2024-08-04
“Beautiful property - lived the staff and the sorroundings. Our villa was excellent ”
Guest review
10/10
Manuel · partner · 2024-07-20
“Royal Palms is an exceptional property that offers a unique experience immersed in nature. Guests can enjoy the tranquility and seclusion the location provides. The pool and jacuzzis are excellent, and the pleasant weather even at night makes the jacuzzis particularly enjoyable. It was a delightful experience to soak in the hot water during a drizzle, adding to the charm of the hotel, which is situated in the heart of the island.
While the hotel is relatively close to all major attractions, transportation is necessary, and it is advisable to book a taxi in advance, as they are typically around 15 minutes away. The staff at Royal Palms are extraordinarily friendly and went above and beyond to enhance our stay. Their exceptional service made our visit even more memorable.”
Guest review
10/10
Pamela · friends · 2024-05-19
“All of the staff at the Royal Palm are amazing; they helped us to organize an excursion to North Seymour Island that we probably would not have considered, but ended up being one of the highlights of our trip. The weather in the hills during our stay was overcast, but was beautiful when we ventured to the pier. Maybe because of the time of year/weather, the pool and hottubs were really not usable (not clean or hot). The on-site cafe was fantastic. It was fun to see the tortoises that freely roam the property. My sister loved her relaxing massage (she is very picky, so this says a lot). One of the highlights of our stay was a 5-course dinner in the lava tunnel ~ DO NOT MISS IT.”
