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Suva

Novotel Suva Lami Bay

Queens Road, Lami Bay, Suva, 0

8.0 Excellent874 guest reviews

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Stunning Oceanfront Location

    The Novotel Suva Lami Bay offers a picturesque setting right by the sea, providing guests with breathtaking ocean views and a tranquil atmosphere.

  • Modern Rooms with Scenic Views

    Guests can choose from 108 contemporary guest rooms overlooking either the ocean or tropical gardens, each featuring a private balcony or terrace for a relaxing stay.

  • Exciting Leisure Activities

    Enjoy leisure facilities such as an ocean view swimming pool and arrange adventurous activities like boat trips, island visits, snorkelling, and diving to make the most of your stay.

Experience traditional Fijian hospitality and book your stay at Novotel Suva Lami Bay for an unforgettable getaway.

HAPPI HIGHLIGHTS

  • Friendly, helpful and professional staff (frequently mentioned)

  • Excellent waterfront views and strong bay location

  • Comfortable beds and generally comfortable rooms

At the hotel

Popular amenities

58 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Bar
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Daily housekeeping
View all amenities

Pools & wellness

  • Massage services
  • Outdoor pool
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • Non-smoking rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Process in place to check health of guests
  • Safety deposit box
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Parking
  • Private parking

Guest services

  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Family rooms
  • Free WiFi
  • Happy hour
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Sun umbrellas
  • WiFi available

Review in focus

874 reviews
10/ 10
Excellent venue for conference
Simon · solo traveller · 2026-10-10

The guest experience

8.0out of 10
874 verified reviews

Loved most

  • Friendly, helpful and professional staff (frequently mentioned)
  • Excellent waterfront views and strong bay location
  • Comfortable beds and generally comfortable rooms
  • Good breakfasts reported by many guests
  • Good value for money according to multiple reviews
  • Pleasant atmosphere and poolside relaxation

Worth knowing — Inconsistent room condition (some rooms dated or very dirty) · Limited amenities: small pool, broken gym equipment, limited TV channels · Food variety and pricing concerns; limited menu options at times · Remote location for walking to shops or beach access; need transport · Operational issues: delayed check-in in at least one case and no hotel phone (WhatsApp only) with slow responses · Some guests report lack of business facilities (no desk) and sparse room furnishings

How guests scored the stay

  • Service9.0

    Consistently praised: numerous comments about friendly, helpful and professional staff (named staff like Ana, front-of-house highlighted). A few mentions of selective service or slow WhatsApp replies exist but overall service is a strong positive.

  • Overall Experience9.0

    Overall positive sentiment: many guests enjoyed their stay, highlighted staff and views and said they'd return, despite a number of operational and amenity issues.

  • Location8.5

    Strong waterfront location and great bay views noted repeatedly; convenient to Suva by short drive but remote for walking to stores or beach access, so location is very good with some caveats.

  • Value for Money8.5

    Generally seen as good value by multiple guests, with comfortable rooms and good staff contributing positively; some complaints about expensive food reduce this slightly.

  • Food and Beverage8.0

    Mixed to positive: breakfasts were often praised ('yummy', 'pyszne śniadania'), but food variety and quality received criticism and some found meals expensive or limited (e.g., Sunday buffet constraints).

  • Room Quality7.5

    Mixed: several guests praised comfortable beds and clean rooms, while others reported sparse, dated rooms, lack of desks for business travel and limited storage—overall slightly below target.

  • Cleanliness7.0

    Mixed reports: several guests noted clean rooms, but there are clear negative mentions (one report of a very dirty room and some dated/sparse rooms), so cleanliness is slightly below target.

Live guest feedback

Guest reviews

Mixed experiences

50% of 12 recent stays rated 8+

8.0874 reviews

  • Brilliant

    10/10

    Simon · solo traveller · 2026-10-10

    “Excellent venue for conference”

  • Facilities good service average at the desk and no milk come on 😡🤬😡

    5/10

    Ross · extended group · 2026-09-12

    “Clean property and nice facilities”

  • A nice hotel with an amazing massage from Nisi but a terrible restaurant

    4/10

    Rosemary · couple · 2026-09-11

    “The location was very good and if it hadn’t been torrential rain the pool looked great. The reception staff were very helpful and moved us rooms as our ground floor outside area was very wet. The room was clean and well equipped. The best thing was the massage. Nisi the masseuse was fantastic. Very professional and friendly. I had the best massage I have ever had. I just wish I could have another . Thank you Nisi. You turned a miserable wet afternoon into a great experience.”

  • 95% of the Staff were awesome....the other 5% not so much

    5/10

    Denise · solo traveller · 2026-09-06

    “Most of the staff were lovely (95% of them were fantastic)and genuine,especially Asinate in Housekeeping and Toro at Reception. It was nice to be treated kindly even though we weren't of the fairer tone. The fish & chips was top notch! Hot beverages were lovely!”

  • Exceptional

    9/10

    Seru · solo traveller · 2026-09-04

    “Loved the facilities, we enjoyed our stay so much. Staff was so friendly and buffet breakfast was great loved the roti and curry we had. Room service was so fast so bonus points there.”

  • Guest review

    3/10

    Shameem · solo traveller · 2026-08-31

    “Location was good”

  • Amazing! Will recommend!

    10/10

    Hannah · couple · 2026-08-23

    “Staff we very welcoming! Buffet breakfast was great. Parking on site was great as well. Comfortable & very clean- thank you to the staff whom kept our rooms clean!”

  • Guest review

    8/10

    Angela · family with children · 2026-08-21

    “The team is so friendly, smiling all the time and on hand to support you through your stay. Breakfast was so lovely. Great options to choose from, and the team always made sure it was getting topped up. My son loved the chilli. Fresh fruit was enjoyed. When we would come out to eat, we would enjoy the view. It was cold to me, but the kids loved hopping in the pool nearly every day. The fried chicken and chips were awesome; it felt like I was eating something made in NZ. Liked the little shop there, as we could buy chips and ice cream we are familiar with. The township around the place is so lovely.”

  • The receptionist ordered me a shuttle to the airport. She told me it was $30 FJD. She said taxis were the same price. Wh

    8/10

    peter · solo traveller · 2026-08-18

    “Everything”

  • Very good

    10/10

    Anthony · solo traveller · 2026-08-18

    “I particularly enjoyed the Breakfasts”

  • Average stay with good scenic beauty.

    7/10

    Manoranjan · solo traveller · 2026-08-17

    “Scenic Beauty”

  • A pleasant stay with helpful friendly staff

    7/10

    David · couple · 2026-08-07

    “friendly staff lovely view”

View all guest reviews

Hotel info and reviews come from third-party sources.