Hotelaholic

Helsinki

Waldorf Astoria Helsinki

Mariankatu 23, Helsinki, 00170

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Prime Location in Helsinki

    Located in the heart of Helsinki, The Hotel Maria - Preferred Hotels & Resorts offers a perfect blend of convenience and luxury.

  • Modern Amenities

    Enjoy a comfortable stay with air-conditioned rooms, free WiFi, and a fitness centre. The hotel also features a garden, shared lounge, terrace, and a bar for relaxation.

  • Culinary Delights

    Indulge in a variety of cuisines at the on-site restaurant, including local, international, and European dishes. Special dietary options are available upon request, catering to all guests' preferences.

Experience the best of Helsinki at The Hotel Maria - Preferred Hotels & Resorts. Book now for an unforgettable stay!

HAPPI HIGHLIGHTS

  • Exceptional, friendly and professional staff (concierge Sami highlighted)

  • Memorable personalised touches (engagement/birthday surprises) and room upgrades

  • Comfortable, luxurious rooms with good bedding and tablet controls

At the hotel

Popular amenities

89 listed
  • 24-hour front desk
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Babysitting/child services
  • Bar
  • Barber/beauty shop
View all amenities

Pools & wellness

  • Beauty Services
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Hot tub/Jacuzzi
  • Massage services
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room

Dining & drinks

  • Breakfast in the room
  • Food delivered to guest room
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Outdoor fireplace
  • Outdoor furniture
  • Personal trainer
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Public Bath
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Cashless payment available
  • Chapel/shrine
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Hammam
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

263 reviews
10/ 10
All staff was amazing and they gave us a unforgetable suite!
MARCELO · couple · 2026-09-12

The guest experience

9.5out of 10
263 verified reviews

Loved most

  • Exceptional, friendly and professional staff (concierge Sami highlighted)
  • Memorable personalised touches (engagement/birthday surprises) and room upgrades
  • Comfortable, luxurious rooms with good bedding and tablet controls
  • Good breakfast quality
  • Convenient, well-regarded location

Worth knowing — Breakfast service: limited selection, some items cost extra, service can be slow · Spa/sauna often costs extra, requires booking and there is no swimming pool · Housekeeping inconsistencies; one room cleaning mistake reported · Room issues: closet light glitch, squeaky bed and some noise/soundproofing concerns

How guests scored the stay

  • Service10.0

    Repeatedly praised staff and concierge (named Sami) — friendly, professional and made special occasions memorable; a few front-desk limitations were noted but overall service was excellent.

  • Location10.0

    Location cited positively in reviews (listed as a pro) and contributes strongly to the guest experience.

  • Overall Experience10.0

    Overall very positive — many guests called the stay memorable and said they would return, highlighting exceptional staff, special touches for celebrations and comfortable rooms.

  • Value for Money9.5

    Mixed signals: some guests felt the room or housekeeping fell below expected Waldorf standards, while personalised service, upgrades and memorable experiences supported a high perceived value.

  • Food and Beverage9.5

    Breakfast quality praised several times, but common complaints about limited choice, slow service (staff-delivered rather than buffet), some items costing extra and menu language issues.

  • Cleanliness9.0

    Generally rooms described as luxurious and tidy with one reported small cleaning mistake that was quickly resolved; overall cleanliness is high.

  • Room Quality9.0

    Rooms described as luxurious, comfortable and often upgraded, with tablet controls and soft linens; some issues reported (closet light glitch, squeaky bed, modest soundproofing) that lowered the score slightly.

  • Amenities9.0

    Good SPA/private sauna offerings but several guests noted that spa/sauna access often costs extra, needs booking and there is no pool — amenities are strong but have caveats.

Live guest feedback

Guest reviews

Consistent

90% of 10 recent stays rated 8+

9.5263 reviews
  • O could live there

    10/10

    MARCELO · couple · 2026-09-12

    “All staff was amazing and they gave us a unforgetable suite!”

  • Guest review

    10/10

    Tiffany · family with children · 2026-09-05

    “Rooms spacious and well appointed. Staff was very helpful and courteous. Location quiet but near main attractions.”

  • Fabulous hotel

    10/10

    Maria · couple · 2026-09-03

    “Beautiful and great service. The spa was also amazing.”

  • rentouttavaa

    9/10

    Jari · couple · 2026-08-31

    “Palvelu oli loistavaa”

  • Guest review

    7/10

    Eerik · extended group · 2026-08-27

    “Ihan perus ok, mutta ei mitään ihmeellistä.”

  • Guest review

    8/10

    Jens · solo traveller · 2026-08-23

    “Zimmer”

  • Ein sehr schönes Hotel in einer wunderschönen Stadt.

    10/10

    Georg · solo traveller · 2026-08-22

    “Es handelt sich um ein niveauvolles und sehr schönes Hotel.”

  • Wow. Endroit fantastique.

    10/10

    Sylvain · couple · 2026-08-16

    “Tout était parfait. Un hôtel de grande classe.”

  • Guest review

    10/10

    Yamoundow · extended group · 2026-08-10

    “Everything was perfect!”

  • Excelente experiencia en Helsinki

    10/10

    Fabio Antonio · extended group · 2026-08-05

    “Todo. Servicio, instalaciones, ubicación. Gran hotel y gran servicio.”

View all guest reviews

Hotel info and reviews come from third-party sources.