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Aix-en-Provence

Mercure Aix en Provence Beaumanoir

Rue Marcel Arnaud, Aix-en-Provence, 13100

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Outdoor Pool & Convenient Location

    Novotel Aix Beaumanoir boasts an inviting outdoor swimming pool and is just a short drive from Aix-en-Provence's center, with easy access to the TGV station and Marseille airport.

  • Modern Rooms & Family-Friendly Amenities

    The air-conditioned rooms are equipped with all the essentials including a desk, kettle, fridge, and flat-screen TV. Families will appreciate the children's play area and the option to play table tennis on-site.

  • Versatile Facilities & Free Amenities

    With meeting rooms accommodating up to 220 people, a restaurant, bar, and free WiFi throughout, Novotel Aix Beaumanoir ensures a comfortable stay. Don't forget the daily buffet breakfast and the convenience of a free outdoor car park.

Book now for a delightful stay at Novotel Aix Beaumanoir!

HAPPI HIGHLIGHTS

  • Attentive and friendly staff (several named employees praised)

  • Good location and large parking

  • Nice, clean pool with towel/transat service

At the hotel

Popular amenities

81 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Auditory guidance
  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Cashless payment available
View all amenities

Pools & wellness

  • Fence around pool
  • Outdoor pool
  • Outdoor pool - seasonal
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Garden
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Table tennis
  • Terrace

Rooms & comfort

  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Room service
  • Sun umbrellas
  • Themed dinner nights
  • Toilet with grab rails
  • WiFi available

Review in focus

423 reviews
8/ 10
Da Equipe de colaboradores...
Maria Ligia · couple · 2026-10-15

The guest experience

8.1out of 10
423 verified reviews

Loved most

  • Attentive and friendly staff (several named employees praised)
  • Good location and large parking
  • Nice, clean pool with towel/transat service
  • Comfortable beds and good room comfort
  • Good restaurant and varied breakfast options
  • Air conditioning and quality toiletries (Nuxe) mentioned

Worth knowing — High breakfast cost / perceived poor value · Inconsistent housekeeping and corridor odours · Occasional slow bar service and lack of managerial oversight · Some rooms noisy (near staff areas) or in need of refresh · Isolated serious security incident reported · Sagging sofa bed in at least one room

How guests scored the stay

  • Service9.0

    Overall very positive: numerous mentions of attentive, friendly and helpful staff (named employees praised). Some isolated issues (slow bar service, occasional lack of supervision), but service is a strong point.

  • Amenities8.9

    Strong amenities: appreciated pool with towel service and sunbeds, large parking, free internet, AC and branded toiletries; these facilities are frequently noted positively.

  • Location8.7

    Generally praised for good access and parking and proximity to transport; a few guests note it is a bit out of Aix city centre and near the motorway (noise).

  • Food and Beverage8.4

    Food quality generally praised (good restaurant dinners, many positive breakfast comments), though breakfast pricing and occasional menu/service inconsistencies were criticized.

  • Room Quality8.2

    Mostly good comments on comfortable rooms and excellent bedding; some mentions of dated areas, a sagging sofa bed and noise from staff areas — overall slightly above average.

  • Overall Experience7.8

    Mixed-to-positive overall: many guests report enjoyable stays and would return, while a minority report serious negative experiences (security, rude staff, housekeeping) lowering overall impression.

  • Cleanliness7.3

    Mixed feedback: pool repeatedly praised as very clean, but multiple guests report poor room housekeeping, unpleasant corridor odours and inconsistent cleaning standards.

Live guest feedback

Guest reviews

Mixed experiences

55% of 11 recent stays rated 8+

8.1423 reviews
  • Guest review

    8/10

    Maria Ligia · couple · 2026-10-15

    “Da Equipe de colaboradores...”

  • Agréable sejour

    8/10

    Charlotte · family with children · 2026-10-12

    “Confortable, bien équipé, petit déjeuner de qualité”

  • Lo consiglio

    10/10

    hisota · solo traveller · 2026-10-08

    “Assistenza alla reception eccezionale,stanza molto accogliente”

  • De passage, nuit agréable

    8/10

    Bernard · family with children · 2026-10-07

    “Personnel agréable, lit confortable”

  • À fuir pour un mercure

    3/10

    DOMINIQUE · couple · 2026-09-18

    “Rien”

  • Idéal pour faire étape sur la route

    8/10

    Martine Isabelle Caroline · couple · 2026-09-13

    “Mercure = qualité, pas de mauvaise surprise”

  • Calme

    7/10

    Martine · couple · 2026-09-10

    “Hôtel situé dans un endroit calme avec parking facilement accessible et gratuit. Personnel charmant, très serviable et à l'écoute tant à l'accueil qu'à la restauration . Chambre climatisée très spacieuse (en plus petit canapé, table très pratique et agréable pour se détendre) et salle de bain parfaitement équipée (savon, etc) et linge systématique remplacé à la demande. Chambre et salle de bain faites chaque jour et très propres. Petit-déjeuner très varié et copieux.”

  • Ok

    4/10

    Carwyn · family with children · 2026-09-05

    “Smell of sewers in the shower that’s would no go away”

  • A comfortable but unmemorable short stay.

    7/10

    Alan · couple · 2026-09-04

    “It was useful having the bistro and also the pool. Excellent bed.”

  • Devo ringraziare i ragazzi della reception William , Hassan e Desiree che sono stati molto gentili nell’ aiutarmi in una

    10/10

    denise · family with children · 2026-08-31

    “Colazione ottima e staff super cordiale”

  • Guest review

    6/10

    Sofie · family with children · 2026-08-30

    “Ontbijt was heerlijk. Wel duur, maar zeker eens het proberen waard. Ze hadden wel 1 eclipse bril per kamer, al moest je hier zelf achter vragen.”

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Hotel info and reviews come from third-party sources.