Front desk staff went above and beyond to make restaurant recommendations.
Overall Experience9.7
A marvelous hotel experience; would definitely recommend.
Cleanliness9.6
Very clean and quiet inside the city walls.
Room Quality9.3
Elegant, comfortable rooms with modern amenities.
Value for Money9.3
Good overall value for a luxury hotel experience.
Amenities9.2
Beautiful lobby and lovely courtyard; limitations noted in food options.
Food and Beverage8.4
Breakfast buffet was simple but good; restaurant closed during our stay.
Live guest feedback
Guest reviews
Remarkably consistent
100% of 20 recent stays rated 8+
9.4138 reviews
Guest review
10/10
Theresa · 2025-10-12
“Historic elegant charm on a great location. Wifi in room is slow but okay in lobby. Super welcoming staff and beautiful buffet breakfast.”
Guest review
10/10
EDDY ROBERTO · family · 2025-10-05
“Beautiful property and great location ”
Guest review
10/10
Richard · partner · 2025-09-30
“Old world charm in a beautiful city, Avignon France!”
Guest review
10/10
Cynthia · 2025-09-28
“We loved the classic style, comfort and wonderful staff at this hotel.”
Guest review
10/10
Thornton · partner · 2025-09-20
“Lovely property. Nicely appointed room. ”
Guest review
8/10
Susan · friends · 2025-09-19
“The location is fantastic. It is a little overpriced. ”
Another wonderful stay
10/10
Jonathan · 2025-09-14
“We have stayed at the hotel many times. We keep coming back as we love the ambience, the service and its wonderful history. I would particularly like to mention the front desk this year as they were incredibly helpful on a number of occasions ”
Guest review
10/10
Susana · partner · 2025-09-13
“This hotel oozes charm and old world refinements. Location is prime, parking is valet which is absolutely a must given that there is not even a spot to unload the luggage. The elegant room was a comfortable size, the bathroom was wonderfully expansive and modern; the bedroom windows open to a lovely courtyard. The restaurant is in the most beautiful lush courtyard. The staff was impeccable. I would not hesitate in staying here again.
”
Guest review
10/10
Darrell · partner · 2025-09-10
“Very clean and quiet inside the city walls. Close to the Papal Palace and lots of dining and shopping opportunities.
Staff was very friendly and helpful as well.”
Fantastic 5 star hotel in Avignon
10/10
john · 2025-09-02
“A fantastic hotel in Avignon. A perfect location for exploring the city and access to shops and restaurants. The rooms were great and very comfortable. The staff was very helpful. In particular, Soria was extremely friendly and give us some great restaurant recommendations. And thanks to Martin for letting us back into the hotel at 1 AM. Would definitely recommend.”
Guest review
10/10
David · 2025-08-29
“Spectacular over all!”
Guest review
10/10
Paul · partner · 2025-08-25
“Friendly staffs. Beautiful lobby. ”
Guest review
8/10
Jane M. · family · 2025-08-19
“This property was very lovely, walkable surroundings, easy to get to the train station, comfortable. Hood hotel! ”
Marvelous experience
10/10
Georg · 2025-08-07
“What a hotel. Long history with high luxury and many prominent guests. It is a quiret hotel where you can bee relaxed from day one. Marvelous breakfast. Unfortunately the restaurant had closed during our stay, so we must come back another time.”
Guest review
8/10
Mourad · 2025-07-23
“To start what really makes this property unique is the staff they are very friendly and willing to help. I had an issue with the WIFI as I needed to join a zoom call for a work emergency and the wifi in the room was sooo bad - inexistant- called the reception and they offered to change the room rightaway, unfortunately the other room had the same issue but I do appreciate how reactive they were. Beside, the property is very nice.
The only thing I really didn't appreciate is the wifi, and very limited food options at the bar, beside, its a lovely place”
Guest review
10/10
andres · partner · 2025-07-19
“Beautiful property ”
Guest review
10/10
Ernst · partner · 2025-07-16
“This hotel is living history. It is delightful in every way. ”
Guest review
8/10
Catalina · family · 2025-07-08
“Great location! ”
Guest review
10/10
Michele · family · 2025-07-06
“This is a beautiful property with excellent service and staff. Breakfast buffet was simple but good. Very convenient location for getting around Avignon. Would highly recommend. ”
Guest review
10/10
Doug · 2025-06-25
“Excellent location, walking distance to all the key sites. Quiet, comfortable hotel. Friendly, helpful staff. ”
