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Biarritz

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

1 Avenue de l'Impératrice, Biarritz, 64200

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities

    Indulge in the 5-star experience at Hôtel du Palais Biarritz with 2 pools, a spa, and a fitness centre offering a range of relaxing treatments.

  • Gourmet Dining

    Savor the exquisite flavors of contemporary French cuisine at La Rotonde Restaurant, followed by a delightful cocktail at Napoleon III Bar.

  • Convenient Location

    Located just minutes away from the town centre, casino, and a prestigious golf course, Hôtel du Palais Biarritz offers the perfect blend of relaxation and entertainment.

Book your stay now at Hôtel du Palais Biarritz and elevate your vacation experience to new heights!

HAPPI HIGHLIGHTS

  • Location

  • Service

  • Cleanliness

At the hotel

Popular amenities

118 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Aerobics
  • Air conditioning
  • Babysitting/child services
  • Bar
  • Barber/beauty shop
  • Beach
  • Beachfront
View all amenities

Pools & wellness

  • Beauty Services
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Outdoor pool - seasonal
  • Pedicure
  • Salt-water pool
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Golf course
  • Hiking
  • Kids' outdoor play equipment
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace
  • Water sport facilities on site
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Hot spring bath
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Children's playground
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Tour desk
  • Walking tours

Services & essentials

  • Board games/puzzles
  • Car hire
  • Daily housekeeping
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Hammam
  • Horse riding
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Room service
  • Solarium
  • Strollers
  • Sun umbrellas
  • Temporary art galleries
  • Themed dinner nights
  • Toilet with grab rails
  • WiFi available

Review in focus

1,303 reviews
10/ 10
What a sensational hotel! Just perfect in every way.
Amanda · couple · 2026-10-22

The guest experience

9.5out of 10
1303 verified reviews

Loved most

  • Location
  • Service
  • Cleanliness
  • Room Quality
  • Amenities

Worth knowing — Room service communication · Small bathroom

How guests scored the stay

  • Location9.8

    The location was frequently described as superb and convenient.

  • Food and Beverage9.8

    Dining experiences mentioned as top-notch with delicious offerings.

  • Service9.8

    Positive feedback on the staff's friendliness and helpfulness was highlighted in multiple reviews.

  • Overall Experience9.8

    Widely described as exceptional, with guests expressing eagerness to return.

  • Amenities9.3

    Highlights include great amenities like pools, spa, and restaurant, with only minor cons noted.

  • Room Quality9.3

    Rooms were generally described as comfortable, though some concerns were raised about the bathroom size.

  • Value for Money9.3

    General agreement on the value offered by the hotel, with high satisfaction in relation to the cost.

  • Cleanliness8.8

    Specific sentiment from text, mentioning the cleanliness of rooms being high.

Live guest feedback

Guest reviews

Consistent

86% of 14 recent stays rated 8+

9.51303 reviews
  • What a sensational hotel! Just perfect in every way.

    10/10

    Amanda · couple · 2026-10-22

  • Traditional 5 star hotel

    9/10

    Jo · couple · 2026-10-19

    “This is a drop dead gorgeous looking hotel. Located just above a beach. Nice views of the sea. Excellent swimming pools , sauna etc. the restaurant is superb and delivers a top notch Michelin experience. The people watching is wonderful. Nice staff.”

  • Guest review

    5/10

    George · couple · 2026-10-15

    “Location and spirit”

  • Wonderful

    10/10

    Richard · couple · 2026-10-15

    “Excellent in every way”

  • Très bon moment sur un site exceptionnel

    9/10

    MICHAEL · couple · 2026-10-11

    “Accueil et petit-déjeuner”

  • Lusso 🤩

    10/10

    Stéphanie · couple · 2026-10-09

    “Fascino d’epoca senza eguali.”

  • Una pena de fin de estancia

    7/10

    LEIRE · couple · 2026-10-07

    “La ubicacion y vistas”

  • Guest review

    10/10

    Константин · couple · 2026-09-17

    “Все на высшем уровне!”

  • Un cadre hors du temps

    10/10

    Vincent · couple · 2026-09-14

    “L’accueil était parfait,le personnel attentif ,souriant,poli,les prestations à la hauteur du palais lors de notre séjour”

  • Du top et du moins top

    8/10

    Emmanuel · couple · 2026-09-10

    “L emplacement”

  • Guest review

    10/10

    Amanda · solo traveller · 2026-09-10

    “Such a beautiful property. Immaculate service”

  • Amazing hotel and extremely special.

    10/10

    John · couple · 2026-09-09

    “Amazing hotel and very special in every way. Staff were very professional and friendly. The hotel is simply fabulous!”

  • Magnificent

    10/10

    Margaret · couple · 2026-09-08

    “Everything was first class, from moment we arrived until we departed. The staff are so professional, utterly charming and courteous- shout out to Alvaro, simply the best”

  • Ç dans l’ensemble positif

    9/10

    liliane · family with children · 2026-09-07

    “Personnel à l’écoute de la clientes,cadeau de courtoisie dans notre suite”

View all guest reviews

Hotel info and reviews come from third-party sources.