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Épernay

Hôtel La Villa Eugene

82-84 avenue de Champagne, Épernay, 51200

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Experience a blend of 19th-century charm and modern comfort at La Villa Eugene. Each room and suite is uniquely decorated in either Louis XVI or Colonial style, offering a peaceful retreat with soundproofing and air conditioning. Relax in style with satellite TV and upscale amenities in a private sanctuary.

  • Gastronomic Delights

    Indulge in a culinary journey with exclusive partnerships with renowned local restaurants. Savor exquisite meals prepared by talented chefs, complemented by a selection of fine wines and beverages. Unwind at the on-site bar with a crafted cocktail, creating unforgettable moments during your stay.

  • Prime Location

    Discover the heart of the Champagne region with ease, as famous champagne houses and vineyards are just a stroll away. Explore the Avenue de Champagne for a taste of luxury, or venture to the picturesque Côte des Blancs Vineyard for a scenic drive.

Your unforgettable Champagne experience awaits at La Villa Eugene.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

  • Comfortable rooms

At the hotel

Popular amenities

80 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Babysitting/child services
View all amenities

Pools & wellness

  • Heated pool
  • Hot tub/Jacuzzi
  • Outdoor pool
  • Outdoor pool - seasonal
  • Pool with view
  • Sauna
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Coffee Shop on site
  • Fruits
  • Physical distancing in dining areas
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Garden
  • Kids' outdoor play equipment
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Private check-in/check-out

Services & essentials

  • Board games/puzzles
  • Cashless payment available
  • Daily housekeeping
  • Electric vehicle charging station
  • Family rooms
  • Free WiFi
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Shallow end
  • Solarium
  • WiFi available

Review in focus

297 reviews
2/ 10
The staff were great.
Hamish · couple · 2026-09-18

The guest experience

8.7out of 10
297 verified reviews

Loved most

  • Friendly staff
  • Great location
  • Comfortable rooms
  • Lovely ambiance
  • Good food

Worth knowing — Noisy rooms · Extra charges for amenities · Small or dark rooms

How guests scored the stay

  • Location9.3

    Great location near Champagne houses, highly praised.

  • Service9.3

    Friendly and attentive staff were mentioned multiple times.

  • Food and Beverage8.8

    Fabulous food and good breakfast were highlighted.

  • Amenities8.8

    Pool area and facilities were enjoyable, but some amenities came with extra charges.

  • Overall Experience8.8

    Overall enjoyment of the stay was noted, with minor issues raised.

  • Cleanliness8.3

    Rooms were lovely and comfortable, but one review indicated a room felt cramped and dark.

  • Room Quality8.3

    Mixed comments; some rooms were noisy or cramped.

  • Value for Money7.8

    Guests noted 'nickel and dimeing' on extra charges which affected perceived value.

Live guest feedback

Guest reviews

Mixed experiences

62% of 13 recent stays rated 8+

8.7297 reviews
  • Needs investment to justify five stars.

    2/10

    Hamish · couple · 2026-09-18

    “The staff were great.”

  • Guest review

    9/10

    Max · couple · 2026-09-06

    “Service en faciliteiten.”

  • It served the purpose

    8/10

    Michelle · solo traveller · 2026-09-03

    “Location”

  • Nice place for a night or two

    8/10

    CJT77 · Couples · 2026-08-09

    “Nice stopover - pleasant room with character although rather cramped shower. Nice location just a short walk from the main part of the Avenue Champagne. Good breakfast. Went to Comtesse Lafond just 5 minutes walk which was lovely. Skip Mercier next door which is a massive Disneyland version of a champagne experience.”

  • Just okay

    6/10

    polomarco23 · Couples · 2026-08-08

    “We recently stayed àt la Villa Eugene while winetasting around the Champagne region and were frankly a bit disappointed. Similar to other reviews, it was not a 5-star experience. The service was okay, the rooms were dated and the public areas were lacking (no real lobby and hallways seemed dusty). The terrace outside the bar consisted of a few tables facing the parking lot. The room itself had a bathtub/shower which was hard to climb into and had a hand-held shower head that was inconvenient. The room itself had dated furniture, bed covers and towels which were hard and scratchy. The location of the hotel is at the far end of Avenue de Champagne which is the farthest from the city center. It’s at least a 20 minute walk and with the heat wave this summer, not terribly pleasant. All in all, the stay was just okay.”

  • Great Pool, convenient location but quite expensive

    6/10

    Clare · couple · 2026-08-07

    “It was great to have a pool, the A/C was a nice break from the July heat and it was about a 15-20min walk from the main town. The building itself is lovely and some of the staff were really helpful (eg helping us book a restaurant)”

  • Heerlijk!

    10/10

    Erik · couple · 2026-08-05

    “Afwerking en vriendelijkheid van het personeel”

  • Too expensive for what you get! Hotel itself is nice

    6/10

    bas983 · NONE · 2026-07-29

    “Value for money is not too good unfortunately, staff is very friendly. the room was too expensive and for a room of € 530,- you will get powdered coffee in your room. Their champagnes are also very pricey. while in Champagne and restaurants around the hotel ask 2/3 of their price unfortunately. Location of hotel is nice.”

  • Guest review

    10/10

    Michelle · solo traveller · 2026-07-23

    “I loved every minute of this beautiful Hotel and felt well looked after. Such beautiful, kind and helpful staff.”

  • A delightful short stay in a unique boutique hotel.

    9/10

    heidi · extended group · 2026-07-22

    “Loved the size. It’s a boutique hotel with only 15 rooms. Great bathrooms. Very well equipped and beautifully presented. Excellent bathroom products. Good a/c in the bedroom. Buffet breakfast extra but worth it. Cute bar. A swimming pool area with sun deck terrace, sauna and jacuzzi and waiter service. Off street secure parking. Staff helpful and friendly. Walking distance into town.”

  • Nce

    8/10

    Krisztina_Tamas · NONE · 2026-07-15

    “It was a nice stay, Vincent was very nice and hard worker. We recommend to add a glass of champagne to the breakfast in the heart of Epernay.”

  • Charming hotel, beautiful pool & terrace.

    10/10

    K6247GDsonyab · Couples · 2026-07-06

    “I was a bit worried when I read the reviews of this place. It is indeed a charming building, previously owned by the Mercier Champagne House and it is situated a little further down Champagne Avenue, but is still only a 20 - 25 min walk into town. The hotel does indeed have some tired areas but on the whole it’s very french and has is well looked after. It’s very tidy, clean and the staff are absolutely fantastic - you can’t find a bad one! At breakfast, Aline is a superstar. She can’t do enough for you. She is friendly, helpful and her English is fantastic. She made us feel so welcome. There is freshly squeezed orange juice available, freshly baked croissants & pastries alongside cereal, fruit, variety of breads, cheeses & meats alongside scrambled eggs, bacon, baked beans, mushrooms and tomatoes. There’s always something sweet too - whether that’s cookies, or doughnuts or muffins or my favourite - caramel shortbread! The pool area is so clean, well attended to and the pool is actually heated! Less refreshing in the very hot weather but very pleasant indeed for people like me who hate cold water! Our room was on the third floor and it was plenty big enough with lots of french furniture. We had a wonderful stay and I have only two criticisms. The shower in our room was oddly placed, meaning we had to shower in a corner of the bath to avoid soaking the room! This is due to the restricted space from the eves of the roof, but it felt less ‘5 star’. The other thing was the price of the bar. It was extortionate. I’m not a cheap skate but 9euros for a cappucino and 14 euros for two 25ml bottles of beer meant we spent our money elsewhere, which is a shame. Also, no water in the room (without charge) and the turn down service only operated one night out of the four we were there, but perhaps with was resource related. We really enjoyed our stay - the staff were absolutely brilliant.”

  • Lovely stay in Eperney

    6/10

    Travelmomof51968 · Couples · 2026-07-06

    “Lovely boutique hotel in a converted old grand home—full of charm. The rooms and bathroom were on the smaller side, but had everything we needed, and they stocked upscale bath products, which was a nice touch. Rooms were nice and quiet, and breakfast was good with kind, attentive service. My one issue was the outdoor spaces. The pool had leaf debris floating in it, and the chairs and railings around the pool and hot tub area had spider webs on them. It was enough to gross me out, so I skipped both the pool and hot tub entirely. The property could really use more upkeep outside—it’s a shame, since everything else about the stay was lovely”

View all guest reviews

Hotel info and reviews come from third-party sources.