Unwind with a massage at the full-service spa or enjoy ski-in/ski-out access and relax in one of the 2 indoor swimming pools.
Dining and Entertainment
Discover international cuisine at L'Atelier d'Eric and grab a drink at the bar/lounge. Start your day with a continental breakfast at your convenience.
Luxurious Guestrooms with Balconies
35 guestrooms with kitchenettes, private balconies, and modern amenities like flat-screen TVs and complimentary wireless internet ensure a comfortable stay.
Experience luxury in the mountains at Résidence Koh-I Nor by Les Etincelles. Book now for an unforgettable getaway.
✦HAPPI HIGHLIGHTS
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Friendly staff
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Great location
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Comfortable beds
At the hotel
Popular amenities
26 listed
24-hour front desk
Breakfast available (surcharge)
Concierge service
Cross-country skiing nearby
Downhill skiing on site
Elevator
Fitness facilities
Free newspapers in lobby
Free WiFi
Full-service spa
View all amenities
Pools & wellness
Pool sun loungers
Sauna
Fitness & outdoors
Terrace
Safety & cleanliness
Multilingual staff
Smoke-free property
Getting around & access
Self parking (surcharge)
Wheelchair accessible
Guest services
Luggage storage
Services & essentials
Ski equipment rentals on site
Ski lessons available nearby
Ski passes available
Ski storage
Ski-in/ski-out access
Snowboarding on site
Snowmobiling nearby
Snowshoeing nearby
Review in focus
32 reviews
10/ 10
Good views from the residence, lovely bar area, great shuttle service.
While some guests complained about understaffing and slow shuttles, others appreciated the friendly and helpful staff.
Location8.1
The hotel's location was praised for its convenience and accessibility to key areas, despite some challenges during the end of the season.
Overall Experience8.0
Most guests had a positive overall experience and would recommend the hotel to others, despite some specific complaints.
Room Quality7.8
Rooms were generally comfortable and well-equipped, though some guests faced issues like dirty kitchen equipment.
Cleanliness7.5
Guests had mixed reviews on cleanliness, with some mentioning lack of towel changes and cleaning frequency.
Food and Beverage7.3
While breakfast and restaurant services received praise, some guests desired more variety in the offerings.
Amenities7.2
Guests had mixed reviews on amenities, with positive mentions of the pool and negative feedback on the lack of spa services.
Live guest feedback
Guest reviews
Mixed experiences
85% of 20 recent stays rated 8+
8.832 reviews
Guest review
10/10
Michael · family · 2025-05-06
“Good views from the residence, lovely bar area, great shuttle service. ”
Guest review
2/10
Fabiola · partner · 2025-04-28
“It was our first time in Val Thorens and we were celebrating my husband's 35th birthday, we reserved this hotel expecting it to be amazing as it was 5 stars and not cheap at all. Usually at a 5v star hotel you have amazing customer service but in this case it was quite the opposite. Since it was nearly at the end of the season the hotel was greatly understaffed, the shuttles that were promised took forever to get to you or were always full. When talking to the staff about it they said that they were understaffed and rude. Val Thorens is quite walkable however since it was snowing most of the time we were there we had to freeze at night to walk back to the hotel after dinner. During our whole 10 day stay they changed our towels once, never cleaned and so we ended up even having to buy toilet paper ourselves because there was no one at the lobby ever. I understand it might've been the end of the season but that should not compromise the quality of your stay, if that's the service you will be giving then close the hotel completely. Definitely the worst 5 star hotel I have ever stayed at, we then stayed at Le Fitz Roy, also a 5 star hotel and it was INCREDIBLE - HIGHLY RECOMMEND.”
Perfect place to stay
10/10
476cedricb · NONE · 2025-04-13
“I really love the team. They are so friendly. The location and the services are just perfect! Clean room, great services like the shuttle busses! I just love it!”
A great family hotel in beautiful location
10/10
sarahlN6813ZH · NONE · 2025-04-13
“Excellent family location. Beautiful, well equipped apartment with a stunning view of the mountains. Staff couldn’t have been more helpful. Small issue with toilet which was fixed within the hour. My only slight complaint would be that for 2 bathrooms there was only one toilet and the lift servicing the whole residence was slightly slow.
The hotel terrace was a lovely place to unwind after a day’s skiing and the pool was excellent and rarely busy.
Ski in ski out did involve a walk upstairs through the hotel and the run was quite challenging for beginners but this is not the hotel’s fault and mostly due to the end of season conditions when we went. The hotel shuttle service was also brilliant
Wouldn’t hesitate to recommend
”
Great apartment
10/10
gemmag856 · NONE · 2025-04-13
“We enjoyed our stay in April. Good location for getting on and off the mountain, lovely staff who were friendly and helpful.”
Guest review
8/10
nadsta2 · family · 2025-04-12
“The room was perfect for our needs (2 bedroom apartment with 3 guests). Hotel has everything you need. Great views out to the slopes & a lovely outdoor terrace with plenty of seating. You can ski straight out of the hotel. Ski passes & ski hire all available to hire from the hotel.
We had drinks in the bar (service was great) but didn’t eat in the restaurant so can’t comment.
The only issue we had was the kitchen equipment being dirty. We had to wash everything before using it due to old food being on cutlery, crockery, glasses, cups, pots & pans. The ashtray on the balcony also hadn’t been emptied & was full of cigarette butts. We addressed this with reception & they sent someone to the room to sort the issue.
Our stay was pleasant, staff were really friendly & helpful.
We would stay here again, even with the kitchen issue. We’d just make sure we check everything as soon as we arrive, as this is left to the guests before they check out. ”
Poor value for money, below expectations
6/10
Departure36715525079 · NONE · 2025-04-07
“Positive: restaurants, pools
Below expectations:
> Residence ski room far from the slopes (you have to walk, carrying you ski material).
> Odors in the room/ questionable cleaning, having asked throughout the stay to look into it, but without any action.
> Residence services are generally poor (ski passes taken care at the hotel, but as reception only opens at 9am, on the first day we had to wait to head to the slopes).
All in all, the offer is not according to the expected luxury and respective pricing.”
Guest review
10/10
Fatima · family · 2025-04-04
“Enjoyed hotel & location
Wonderful staff ”
Can’t be beat
10/10
M3523PZgaryb · NONE · 2025-03-30
“Great property, staff, shuttle service, pool and hot tub. Room had two bathrooms with a separate toilet (very European). The view was breathtaking. Very clean.
Only negative was that there was only one hot tub and it was in the spa, which costs 35 euros to use. This is a must for after skiing! The hours could also be extended to say, 9 or 10 pm.
”
Excellent
10/10
hruthie2017 · NONE · 2025-03-24
“Wonderful Location! Very comfortable and cosy. Great for a family. All the facilities of the hotel were available to us . Will certainly return ”
Apartment 2 Bedrooms Exclusive
4/10
FrankSwa · NONE · 2025-03-23
“We booked the Exclusive Apartment with 2 bedrooms. We expected more on the "Exclusive".
The view from the apartment was not special. The description mentioned south or southwest view, but it was south south east (SSE).
Moreover, the description mentions that the apartment has "separate toilets", but it turns out that the apartment had only 1 toilet.
Initially we thought that we got the wrong apartment, but the front desk confirmed that we really got the "Exclusive" apartment. Not sure what is really exclusive on this apartment compared to "Privilege".
We took the breakfast from the hotel and this was excellent. ”
Very good hotel with in excellence landscape and short ways to the piste.
10/10
larskelch · NONE · 2025-03-09
“I can strongly recommend this hotel. We travelled as family (4) to Kohinor and all of us had a great time during the stay. It is not cheap but your money worth.”
Family Ski Trip
10/10
M7250RHandrewm · NONE · 2025-03-09
“Fantastic accommodation. Lovely bar with an amazing view and nice to have the use of pool & sauna. Very friendly & helpful staff. Will definitely be back.”
KOH I NOR Residences
8/10
timmycarless · NONE · 2025-03-09
“Excellent Location with easy access to the slopes through the very helpful ski shop , the complimentary shuttle bus service was very efficient . ”
High quality services
10/10
144orlandov · Family · 2025-03-01
“Very cozy,all the services at the top.Marie from the front desk,most profesional!Good position in Val Thorens with the best views of the skiable area.Shuttle service operated by five vans early morning till late evening seven days a week.”
Guest review
10/10
SANTIAGO FELIPE ALBAN · family · 2025-03-01
“Great place to stay!! Thanks a lot for the hospitality ”
Great place for a family holiday - ski in ski out, access to the hotel and lovely well kept apartments
10/10
732af1982 · Family · 2025-02-22
“We’ve just left after a week in the Koh I Nor Residences as a family of 4. This is our third time in Val Thorens and first time staying here (have done hotels previously) and would recommend. Will return.
The apartments worked really well with our kids - great being able to do breakfast and some dinners there. Just a bit more chilled for us than a hotel.
Great having access to the hotel - bar, restaurants, swimming pool and the ski in ski out was great. Shout out to the ski room shop team who were great. When we arrived late because of traffic they were closed but reopened to sort us out with gear. Was hugely appreciated!
Shuttle bus around town worked great - service was excellent and always prompt. We usually got it back after ski school in the evenings as the run down is a bit tricky for our 5 year old and they were always on time and really friendly.
Only slight negatives are the pool in the hotel could do with being a bit warmer - was freezing some days! And the lift in the residence was broken the week we were there which was a bit of a pain - but could access via the hotel so not the end of the world. Apartments well appointed but only one toilet and the requirement to do quite a bit of clean up at the end (no cleaning kit provided), empty bins etc was a bit of a pain considering the price point.
Special thank you to the hotel front desk staff who helped us to find a shuttle to the airport when ours didn’t turn up. They were really great and very attentive and professional!
Overall would recommend and would return.”
Thank you for your help...
10/10
88LKH · NONE · 2025-02-10
“Thanks for all of your help when my boyfriend broke his arm snowboarding!
Lovely comfy apartment, great balcony views. Nice bar/balcony. Apartment could use an extra toilet!”
Fantastic!
10/10
Angela · 2024-05-13
“I was there in the final week of the season, with the Residence mostly full, the hotel section closed, and minimal staff (Pierre really was our knight in shining armour), but the experience was still excellent. We were looked after extremely well, and the room, facilities, and pastry deliveries were all first class. Highly recommended!”
Guest review
8/10
Anabel · family · 2024-04-21
“The free shuttle car was a added bonus to our stay, we did not eat any of the restaurants as we run out of time, we did have a few drinks on the terrace which was stunning, and the views were priceless. We stayed in the Residence, therefore did not have access to the main spa without paying which was really expensive just to use the jacuzzi and a few other items. Also we did not have dressing gowns or towels for the small swimming pool which we could access, therefore had to use our bath towels. ”
