Hotelaholic

Rouen

Hôtel de Bourgtheroulde, Autograph Collection

15 Place de la Pucelle, Rouen, 76000

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities

    Indulge in the hotel's indoor pool, fitness center, and spa with sauna and hammam, offering a range of rejuvenating treatments.

  • Elegant Rooms

    Relax in air-conditioned rooms with free Wi-Fi, flat-screen TVs, and private bathrooms, some boasting scenic views of Rouen.

  • Exquisite Dining

    Savor traditional cuisine made from local ingredients at L'Aumale restaurant, complemented by a delightful buffet breakfast and a cozy bar for evening drinks.

Book now to experience the charm and sophistication of Hotel de Bourgtheroulde in the heart of Rouen's historic center.

HAPPI HIGHLIGHTS

  • Central location

  • Friendly staff

  • Good amenities

At the hotel

Popular amenities

96 listed
  • 24-hour front desk
  • Air conditioning
  • Allergy-free room
  • Bar
  • Beauty Services
  • Bike tours
  • Breakfast in the room
  • Breakfast takeaway containers
  • Cashless payment available
  • CCTV in common areas
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Manicure
  • Massage services
  • Pool cover
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Public transport tickets
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Daily housekeeping
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Hammam
  • Key card access
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Temporary art galleries
  • Toilet with grab rails
  • WiFi available

Review in focus

1,565 reviews
10/ 10
A favourite of ours and always comes up to expectations as a restful oasis in Rouen
clark · couple · 2026-10-13

The guest experience

9.0out of 10
1565 verified reviews

Loved most

  • Central location
  • Friendly staff
  • Good amenities
  • Nice pool area

Worth knowing — Overpriced for room quality · Bar service needs improvement · Rooms can be outdated

How guests scored the stay

  • Location10.0

    Excellent central location, a major highlight for guests.

  • Amenities9.4

    Good amenities, including a beautiful pool and spa area.

  • Service9.4

    Staff is friendly and attentive, though bar service could improve.

  • Overall Experience9.4

    Overall pleasant stay with few notable complaints.

  • Food and Beverage9.0

    Breakfast was good, but not exceptional.

  • Cleanliness8.5

    Generally clean, but some rooms faced heating issues.

  • Room Quality8.4

    Rooms were occasionally outdated and not always comfortable.

  • Value for Money7.9

    Some reviews suggest the price does not reflect the quality.

Live guest feedback

Guest reviews

Consistent

90% of 10 recent stays rated 8+

9.01565 reviews
  • Fab as always

    10/10

    clark · couple · 2026-10-13

    “A favourite of ours and always comes up to expectations as a restful oasis in Rouen”

  • Lovely hotel. Will stay there again.

    10/10

    Patrick · couple · 2026-10-09

    “The room was very large and the bed was comfortable. The hotel and spa staff were very good.”

  • Voor herhaling vatbaar

    9/10

    Ed. · couple · 2026-10-07

    “Grootte van de kamer, bed en locatie”

  • excellent

    9/10

    michel · family with children · 2026-09-19

    “piscinee”

  • Guest review

    7/10

    Edward · solo traveller · 2026-09-19

    “Location, outside decor, cocktail bar, pool sauna and hammas area.”

  • Guest review

    10/10

    Brian · solo traveller · 2026-09-16

    “Just like our previous stay, everything was perfect!”

  • Mooi hotel in hartje binnenstad.

    8/10

    Hans · couple · 2026-09-16

    “Ligging en faciliteiten”

  • Guest review

    10/10

    Jessica · couple · 2026-09-13

    “Beautiful hotel, wonderful location and staff!”

  • Would return without doubt

    10/10

    Jeremy · couple · 2026-09-12

    “Good parking, great location, warm welcoming historic hotel within walking distance to the shops and restaurants”

  • Een hotel met klasse en aanzien, Geweldige personeelsploeg!

    8/10

    Steven · family with children · 2026-09-10

    “De vriendelijkheid van het personeel was uitstekend en heel erg behulpzaam. Het personeel was heel geduldig en altijd aanspreekbaar. Houden zo! Er wordt zeer duidelijk ingezet op de klant is koning-methode. De Valet-service was heel goed georganiseerd. We hebben alleen ontbijt genomen, alles van voeding wat ze aanboden was kwalitatief zeer hoogstand. De kamer was zeer proper ook housekeeping was zeer vriendelijk. Goeie internet verbinding. Goeie airco”

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Hotel info and reviews come from third-party sources.