Hotelaholic

Saint-Gervais-les-Bains

Saint-Gervais Hotel and Spa

680 RUE DU MONT LACHAT, Saint-Gervais-les-Bains, 74170

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Spa Services

    Indulge in massages, body treatments, and facials at the onsite spa, and enjoy the ultimate relaxation during your stay.

  • Convenient Ski-In/Ski-Out Access

    Experience the ease of hitting the slopes with direct access from the hotel, complemented by an indoor pool and a spa tub for après-ski unwinding.

  • Modern Amenities and Services

    From complimentary Wi-Fi to concierge assistance and ski storage, our Art Deco hotel ensures a seamless and enjoyable stay for all guests.

Experience luxury and convenience at its finest by booking your stay at Saint-Gervais Hotel and Spa, where comfort meets sophistication.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

  • Good quality rooms

At the hotel

Popular amenities

60 listed
  • 24-hour front desk
  • Banquet hall
  • Bicycle rentals nearby
  • Biodegradable/compostable stirrers
  • Breakfast available (surcharge)
  • Concierge service
  • Conference space
  • Covered parking
  • Coworking spaces
  • Cross-country skiing nearby
View all amenities

Pools & wellness

  • Full-service spa
  • Health or beauty spa nearby
  • Outdoor pool - seasonal
  • Pool sun loungers
  • Sauna
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

Dining & drinks

  • Reusable tableware only

Fitness & outdoors

  • Hiking/biking trails nearby
  • Outdoor furniture
  • Terrace

Rooms & comfort

  • Television in common areas

Safety & cleanliness

  • Multilingual staff
  • Smoke-free property

Getting around & access

  • Elevator
  • Secured parking
  • Self parking (surcharge)
  • Wheelchair accessible
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking

Guest services

  • Luggage storage
  • Safe-deposit box at front desk

Services & essentials

  • Double-glazing on all windows
  • Downhill skiing nearby
  • Electric car charging station
  • Free WiFi
  • Gated community
  • Guest education on local ecosystems and culture
  • Handrails in stairways
  • Hot springs nearby
  • Housekeeping on request
  • Library
  • Mountain biking nearby
  • Mountain climbing nearby
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • No single-use plastic straws
  • No single-use plastic water bottles
  • Porter/bellhop
  • Reusable cups only
  • Rock climbing nearby
  • Secured bicycle storage
  • Ski equipment rental shops nearby
  • Ski passes available
  • Ski storage
  • Ski-in/ski-out access
  • Skydiving nearby
  • Snowboarding nearby
  • Snowshoeing nearby
  • Well-lit path to entrance

Review in focus

73 reviews
10/ 10
I love coming here to relax. It’s clean, comfortable, decorative. Rooms are spacious. Reasonably priced. Easy check-in. Very friendly staff. It’s my favorite hotel.
Kenita · 2025-10-07

The guest experience

9.0out of 10
73 verified reviews

Loved most

  • Friendly staff
  • Great location
  • Good quality rooms

Worth knowing — Housekeeping issues · Amenities could be improved

How guests scored the stay

  • Location9.3

    Guests highlighted the excellent location for accessing local attractions.

  • Service9.3

    Consistently praised for friendliness and helpfulness of the staff.

  • Overall Experience9.3

    Overall positive experiences were shared, with guests expressing their desire to return.

  • Room Quality9.3

    Most reviews appreciated the spacious and well-decorated rooms, indicating high room quality.

  • Food and Beverage8.8

    Food quality was noted as good with nice restaurant options but without much elaboration.

  • Amenities8.8

    Amenities like the spa received a mixed review, with some guests expecting more.

  • Value for Money8.8

    Mentioned as reasonably priced, but some aspects of amenities could justify a higher score.

  • Cleanliness8.3

    Several reviews mentioned cleanliness positively, but there's a specific mention of issues with housekeeping that impacted the score.

Live guest feedback

Guest reviews

Mixed experiences

90% of 20 recent stays rated 8+

9.073 reviews
  • Guest review

    10/10

    Kenita · 2025-10-07

    “I love coming here to relax. It’s clean, comfortable, decorative. Rooms are spacious. Reasonably priced. Easy check-in. Very friendly staff. It’s my favorite hotel. ”

  • Guest review

    10/10

    Alban · 2025-10-01

    “Always a great stay at Le Saint-Gervais, I highly recommend ”

  • Guest review

    10/10

    Stela · 2025-09-22

    “Très bien, vue sur mont blanc!”

  • Bel hôtel

    10/10

    Dominique · 2025-09-21

    “Nous avons bien aimés cette escapade dans cet Hôtel où tout est parfait : l'accueil, la chambre, le resto, le spa, le parking et bien sûr l'emplacement. À faire sans hésitations ”

  • Guest review

    10/10

    Francois · 2025-08-20

    “Merveilleux hôtel avec une vue lac Petit déjeuner et restaurant très bien Établissement propre Nous avons passé un agréable séjour ”

  • Ottima posizione

    8/10

    Elisabetta · 2025-08-19

    “L'albergo si trova in una posizione ottima per tutto e soprattutto se si vuole prendere il tramway per mont chalat e vedere il ghiacciaio, si raggiunge anche il centro in pochi minuti. La struttura è tenuta molto bene, ha tutto ciò che serve per godere di un'ottimo soggiorno ma migliorerei due cose: il servizio pulizie in camera, non tanto per la pulizia della stessa quanto per l'approssimazione del servizio di un albergo a 4 stelle. Faccio due esempi: due giorni su 4 ho trovato attrezzi delle pulizie in bagno, si sono scusati e se li sono venuti a riprendere ma io li ho trovati li; un giorno non avevamo messo le tazze pulite ed ho trovato quelle sporche ancora li nonostante le pulizie fossero finite e non avevano nemmeno rimesso i caffè, anche qui si sono scusati ma siamo dovuti andare a chiedere. Seconda cosa: la spa. In realtà c'è solo la sauna, l'idromassaggio e una piccola ma piccola piscina accanto ed una sempre molto piccola esterna. Non avrei chiamato l'albergo "Hotel & Spa"...infatti è così piccola che bisogna prenotare qualche giorno prima l'ingresso e puoi stare solo 1 ora in totale; e perchè visto che era tutto bagnato ed io ho lasciato l'accappatoio da cambiare non me ne hai lasciato uno pulito per il giorno dopo quando avevo un'altra prenotazione? Magari in dotazione ce ne è solo uno a soggiorno a persona ma visto che hai la sua e la piscina non dovrebbe essere così. Insomma si perdono in questi dettagli che per un 4 stelle a mio avviso sono importanti!”

  • Guest review

    10/10

    Deborah · family · 2025-08-08

    “Stunning location and a lovely hotel. The spa was great and the staff very nice and helpful. A real gem of a place - we’d definitely come back. ”

  • Wonderful hotel

    10/10

    Viktoriia · 2025-07-31

    “Lovely hotel. Nice bar and restaurant area. Spa was nice with a good sauna. One small gripe pools and hot tub could be warmer. ”

  • Suoer

    10/10

    Kristine · 2025-07-20

    “Skønt ophold - lækkert hotel med super service. Skøn morgenmad”

  • Séjour agréable à deux

    10/10

    Pauline · 2025-07-14

    “Content de notre séjour, la chambre était spacieuse et très propre. Nous avons apprécié la taille de la salle de bain. L'hôtel est très calme malgré que nous étions juste a côté de la réception et de l'ascenseur. Le restaurant était très bon. Le spa était très bien avec peu de monde du fait qu'il fallait réserver son créneau (une dizaine de personnes par heure) c'était très agréable. Beau séjour dans cet hôtel ”

  • Guest review

    8/10

    Dana · 2025-07-10

    “Lovely hotel and spa - clean, nice rooms, bar and live music on one day we were here… One thing I would mention is that for late arrivals, please help arrange a taxi for guests coming from the train station in addition to providing information about places to eat after 9:30-10pm. We were led to believe by reception there were no restaurants open after 10pm hour but later discovered the entire village with options including take out pizza late night. Looks like a training opportunity for reception staff…”

  • Could get much better

    4/10

    flatoutovercrest · Family · 2025-07-07

    “Overpriced. Service needs improving. Room: Arrived in the room and one of the towels was blatantly dirty. Reception replaced it but I would not expect it in a 4* hotel. Aircon was freezing cold and was impossible to control. Reception said they could control it from remote but I was still cold for the entire night. Good thing was the duvet was nice and thick. Bathroom sinks were not draining, Reception sent a handyman to fix it. Done. Gret job in fixing the issue in real time but again, i wouldn't expect it in a 4 * hotel. Dinner in the hotel: tagliata steak was ok but not worth €29. Pizza prosciutto e funghi with truffle paste was excellent. The whole experience was of a 3* hotel. ”

  • Guest review

    10/10

    RAPHAEL · 2025-06-21

    “Tres agreable séjour Acceuil au top Restaurant de l'hotel tres sympa et bon Petite bémol : la piscine extérieure etait fermée lors de mon passage car trop de chlore”

  • Guest review

    10/10

    Daniel · 2025-06-09

    “Sejour parfait. Personnel aimable et serviable. Petit déjeuner copieux. Chambre spacieuse. SPA très bien même si piscine et jacuzzi un peu petit. Globalement rien à redire . ”

  • Week end détente a la montagne

    10/10

    William · 2025-06-02

    “Merveilleux, 4 jours de séjour qui nous a permis de déconnecter ”

  • Guest review

    10/10

    Gregory · family · 2025-05-30

    “Nice hotel in a great location. Would like to return in the winter.”

  • Guest review

    10/10

    Inge · 2025-05-18

    “We loved it being close to the town centre with their shops and restaurants. The hotel itself has a good restaurant too. The rooms have a lovely little balcony with a great view of the mountains. ”

  • Excellent hotel

    10/10

    Yannick · 2025-04-10

    “Bel hôtel bien placé Personnel agreable Super petit déjeuner ”

  • Cozy Hotek and rude service

    4/10

    318miguelv · Family · 2025-03-17

    “Cozy Hotel. The rooms are good and clean, just need a bit of tidying up. Good access logistics to the slopes. Excluding some people from the reception, the service is rude and arrogant. It's strange that in a tourist area, hospitality employees only know how to speak French. I don't remember being treated so poorly in a hotel. A course in good manners and etiquette is necessary.”

  • Lämmin suositus

    10/10

    Maria · 2025-03-16

    “Mukava ja kaunis hotelli. Myös ravintola oli miellyttävä.”

View all guest reviews

Hotel info and reviews come from third-party sources.