Experience ultimate luxury in private villas perched over the crystal-clear waters of Bora Bora. Enjoy breathtaking views from your shaded terrace and direct access to the lagoon.
Exclusive Spa and Leisure Facilities
Indulge in rejuvenating treatments at the Deep Ocean Spa, using mineral-rich ocean water. Stay active at the fitness room, Turkish bath, or outdoor pool, ensuring a relaxing and revitalizing stay.
Dining with a View
Savor exquisite cuisine at Le Reef Restaurant while overlooking the picturesque lagoon, or unwind at Le Sands Bar and Restaurant on the private beach. Culinary delights paired with stunning vistas await.
Book now for a lavish escape at InterContinental Resort & Thalasso Spa Bora Bora, where luxury meets paradise.
✦HAPPI HIGHLIGHTS
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Exceptional service
✦
Beautiful location
✦
Comfortable rooms
At the hotel
Popular amenities
88 listed
Access to health care professionals
Accessible shuttle
Accessible train station shuttle
Air conditioning
Airport transportation - drop-off (surcharge)
Airport transportation - pickup (surcharge)
Beach club nearby (surcharge)
Beach toys
Beach yoga on site
Beauty Services
View all amenities
Pools & wellness
Billiards or pool table
Exercise/lap pool
Free pool cabanas
Health or beauty spa nearby
Hot tub/Jacuzzi
Manicure
Massage services
Pedicure
Pool sun loungers
Spa/wellness center services
Swimming pool
Dining & drinks
Delivered food - securely covered
Food delivered to guest room
Hosted evening meal (reserve)
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Wine release events
Fitness & outdoors
Fitness facilities (surcharge)
Japanese garden
Outdoor furniture
Private beach nearby
Table tennis
Terrace
Water sports equipment
Rooms & comfort
Non-smoking rooms
Television in common areas
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Entertainment staff
Fire extinguishers
First aid kit available
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Safety deposit box
Screens / Barriers between staff and guests for safety
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
No accessible shuttle
No accessible train station shuttle
Shuttle service (additional charge)
Guest services
Concierge service
Currency exchange
Fax/photocopying
Front desk (limited hours)
Invoice provided
Ironing service
Luggage storage
Supervised childcare/activities
Tour desk
Services & essentials
Bicycle-friendly property
Car hire
Cashless payment available
Chapel/shrine
Charcoal grill
Concerts/live shows
Face masks for guests available
Fishing nearby
Free wired internet
Guest education on local ecosystems and culture
Hammam
Happy hour
Housekeeping on request
Internet access
Key card access
Paddle boating nearby
Reception hall
Room service
Scuba diving on site
Snorkeling on site
Swimming nearby
Thermometers for guests provided by property
Vegetarian menu options available
Review in focus
368 reviews
2/ 10
I had mentioned that this stay was for a special family occasion and had requested any Ambassador benefits that could help make the experience memorable for my family. However, we did not receive anything, even though I saw in other reviews that many guests were offered something special. I had also requested a room upgrade in advance but never received any response, and my request for a late checkout was declined without any apology. Instead, I was simply told that it was the hotel’s right and that I should choose between 10,000 points or a $50 credit, which was quite disappointing.
On our last day, even a one‑hour extension from the 11 a.m. checkout time was denied, and there were no kids’ activities available, so we ended up leaving early for Le Moana.
We were also not informed about the renovation work in advance or at check‑in. The check‑in process itself felt rushed and unfriendly, with no explanation provided as we were asked to sign multiple documents. These issues had nothing to do with Ambassador terms, yet they shaped our impression of the service.Regarding the renovation notice, the information on your website states:
‘Partial closure of the hotel – From June 2025 to mid‑2026, the left branch of the overwater villas (south side) will undergo a full renovation… Our Deep Ocean Spa is open for treatments but the spa facilities are closed.’
This wording gives the impression that only the spa facilities are affected. However, in reality, the leisure activities area, the organic garden, and the entire path toward the helipad were all closed. We were not given any map or guidance about which areas were accessible, so we had to walk to each place ourselves only to find them blocked. This lack of communication significantly impacted our stay.
At checkout, there was only one staff member available, and the process took much longer than expected. My family waited for almost an hour, and I felt very sorry for them.
If you are considering purchasing Ambassador for room upgrades or late checkout, I would not recommend it, as it seems the only benefits consistently offered here are either $100 or 20,000 points.
jeoongsungp · Family · 2026-08-12
The guest experience
9.4out of 10 368 verified reviews
Loved most
Exceptional service
Beautiful location
Comfortable rooms
Friendly staff
Worth knowing — Renovations · Food quality · Value for money · Closed amenities
How guests scored the stay
Service10.0
Exceptional hospitality and attentiveness from staff, creating a welcoming atmosphere.
Overall Experience10.0
Overall positive sentiment with guests feeling delighted despite some issues.
Room Quality9.8
Spacious and comfortable rooms as highlighted in multiple reviews.
Location9.8
Stunning and strategic location, providing privacy and beautiful surroundings.
Amenities9.3
Amenities listed but some guests expressed a desire for higher quality food options.
Cleanliness8.8
A few negative mentions about maintenance and the visual presence of ongoing renovations.
Value for Money8.8
Some concerns about price relative to offerings, especially with dining and charges.
Food and Beverage8.8
Mixed feedback on food quality, suggesting areas for improvement.
Live guest feedback
Guest reviews
Mixed experiences
78% of 18 recent stays rated 8+
9.4368 reviews
Don’t Expect Ambassador Benefits Here
2/10
jeoongsungp · Family · 2026-08-12
“I had mentioned that this stay was for a special family occasion and had requested any Ambassador benefits that could help make the experience memorable for my family. However, we did not receive anything, even though I saw in other reviews that many guests were offered something special. I had also requested a room upgrade in advance but never received any response, and my request for a late checkout was declined without any apology. Instead, I was simply told that it was the hotel’s right and that I should choose between 10,000 points or a $50 credit, which was quite disappointing.
On our last day, even a one‑hour extension from the 11 a.m. checkout time was denied, and there were no kids’ activities available, so we ended up leaving early for Le Moana.
We were also not informed about the renovation work in advance or at check‑in. The check‑in process itself felt rushed and unfriendly, with no explanation provided as we were asked to sign multiple documents. These issues had nothing to do with Ambassador terms, yet they shaped our impression of the service.Regarding the renovation notice, the information on your website states:
‘Partial closure of the hotel – From June 2025 to mid‑2026, the left branch of the overwater villas (south side) will undergo a full renovation… Our Deep Ocean Spa is open for treatments but the spa facilities are closed.’
This wording gives the impression that only the spa facilities are affected. However, in reality, the leisure activities area, the organic garden, and the entire path toward the helipad were all closed. We were not given any map or guidance about which areas were accessible, so we had to walk to each place ourselves only to find them blocked. This lack of communication significantly impacted our stay.
At checkout, there was only one staff member available, and the process took much longer than expected. My family waited for almost an hour, and I felt very sorry for them.
If you are considering purchasing Ambassador for room upgrades or late checkout, I would not recommend it, as it seems the only benefits consistently offered here are either $100 or 20,000 points.”
Our Dream Spring Break Turned Into a Nightmare
2/10
FangTravel1 · Family · 2026-07-22
“My family of four booked two overwater villas at this hotel from April 1 to April 5, hoping to enjoy a once-in-a-lifetime spring break vacation.
However, shortly after checking in on April 1, our 10-year-old daughter slipped in the bathroom. Her foot struck the glass shower door, causing the entire door to shatter. She suffered multiple cuts on her legs and a deep triangular laceration on her foot.
The hotel staff provided first aid that day, and a doctor examined her the following day, changed her dressing, and issued a medical report. I requested an official incident report from the hotel, but the manager told me he could only report the incident to the corporate office and that the official report would be provided within one week.
The hotel informed us that it would only cover our daughter’s medical expenses, and that any other compensation would have to be handled through its insurance company.
Because of the injury, our daughter was unable to swim, snorkel, or participate in almost all of the activities we had planned. Our entire spring break was effectively ruined.
What disappointed us even more was what happened afterward. Despite repeated follow-ups over the following months, we never received the promised incident report. We received no compensation beyond the medical expenses, no goodwill gesture, and no meaningful communication. For a luxury resort, the lack of accountability and compassion was deeply disappointing.
A beautiful destination alone does not make a five-star experience. How a hotel responds when a guest is injured matters just as much. Unfortunately, this experience fell far short of our expectations.
In addition, we found the resort disappointing in many other ways. There appeared to be maintenance work taking place during our stay, which raised concerns about safety. The food was surprisingly poor for a luxury resort, and mosquitoes were a constant nuisance throughout our visit.
Out of respect for our daughter’s privacy and to comply with TripAdvisor’s media guidelines, we are not sharing photos of her injuries. Instead, we are sharing photos of the shattered glass scene where the accident occurred.”
The best ⭐️
10/10
Jonny2500 · Family · 2026-06-06
“Amazing place, best location”
10/10 experience, would definitely recommend!!
10/10
Sightsee50754430232 · Couples · 2026-06-02
“Me and my partner decided to have our wedding ceremony at the Intercontinental and also stayed here and let me just say, this was the best stay I’ve ever had anywhere! The staff who were all so helpful and lovely (big thanks to Leana, Nina and the man at the front desk who checked us in and out - unfortunately I didn’t get his name), and made our big day so easy and stress free. Starting with arrival - we arrived at 9am and our ceremony was at 11am, they allowed us to check into our room early so we could get ready with ease and even steamed my husbands suit for us! Leana stayed with us throughout the whole ceremony and photoshoot afterwards and Nina was with us for just the ceremony. Both of the girls took lovely photos of us at our ceremony, printed them and displayed them nicely on our table for when we got back. It was the lovely thoughtful touches like this that made our day so so special and perfect!
The room itself was 10/10, the view was incredible and the villas were so spacious and spotless! Lots of really cool touches like the glass coffee table that opens over the sea!
Everything about this resort was absolutely incredible, we stayed with them right before they closed for renovations so the resort was super quiet - we only really saw less than 20 people or so during our stay! We also loved the fact that all of the staff went above and beyond to make your stay seamless, from things like an early check in to having a day room after we checked out before the boat came to take us back. Nothing was ever inconvenient/annoying for us, it was such a relaxing experience.
It was very private which was lovely and had the best view of the mountains on the mainland of Bora Bora.
Honestly, couldn’t think of a better place to have had our wedding & honeymoon, I would definitely recommend this hotel!!”
A dream come true
10/10
Mike · solo traveller · 2026-05-29
“The beautifull location, the watervilla, staff, facilities all. We had a villa with a beautifull view of Mount Otemanu. Everywhere you looked at the resort you had a beautifull view. It all was like a dream come true”
Trop cher comparé aux concurrents, pas le niveau
7/10
Valerie · family with children · 2026-05-28
“l'hôtel IC est situé sur un Motu la vue et la plage sont exceptionelles. Chambres agréables sans plus. Excelent petit dejeuner. Accueil excelent. Les chambres day use son un vrai plus. L'hôtel nous a mis 2 à disposition (nous étions 4). Ca nous a permit de nous doucher tant à l'arrivée et d'y laisser nos affaires qui ont été transférés directement à nos chambres. Même chose au départ, cela nous a permis de profiter des installations jusqu'à notre départ. Paddles et kayaks à dispo, très bien. Petits grignotages à côté de la piscine, crème solaire à disposition gratuitement.”
C’est paradisiaque !
10/10
Philippe · couple · 2026-05-28
“Tout !”
Guest review
10/10
Stéphane · solo traveller · 2026-05-28
“Magnifique !
Fermeture de l'établissement le 31 mai pour travaux jusqu'en septembre 2027.
Pas trop de vacanciers, aile gauche en rénovation depuis l'année dernière.
Donc personnel aux petits soins.”
Hotel maravilloso perfecto para desconectarse
10/10
Felipe · solo traveller · 2026-05-22
“El hotel es un lugar rodeado de naturaleza y aguas turquesas, realmente permite desconectarte, descansar y disfrutar. Las casitas sobre el agua son soñadas, muy cómodas y bien equipadas para una estadía de lujo. Tienen amenidades en el baño, frutas, refrescos y una botella de espumante de cortesía. El personal es muy amable. Una vez que haces el check out puedes continuar disfrutando de las instalaciones y te dejan a disposición una habitación pequeña con baño y artículos de aseo para que puedas prepararte antes de retirarte del hotel. El desayuno muy completo y delicioso.”
Une vue magnifique depuis un petit coin de paradis
9/10
Alexandra · couple · 2026-05-17
“Les emplacements des pilotis avec un accès superbe en plein lagon.
La table de verre transparente
La baignoire face au lagon
L’accueil au chant du coquillage
La visite en voiturette de golf
L’atelier sur les coraux”
Séjour dans un cadre exceptionnel
10/10
Quentin · couple · 2026-05-17
“Exceptionnel l’emplacement et les services”
Parfait
10/10
Justine · couple · 2026-05-15
“Propreté , accueil du personnel , ils pensent à tout”
Paradise does exist !
10/10
964stevee · Couples · 2026-05-14
“What a beautiful place - Bora Bora takes your breath away and there Intercontinental Thalasso Spa was there perfect place to stay. Beautiful resort, amazing service, great authentic food and entertainment. Highly recommend !”
C’est simple : ils anticipent le moindre de vos désirs et les réalisent avec une grande attention.
10/10
Sonia · couple · 2026-05-11
“Tout était parfait”
Guest review
7/10
Isabelle · couple · 2026-05-11
“Le charme”
We will come back! Catalina, Mihai and Vlad
10/10
Catalina · family with children · 2026-05-09
“Super location! We loved it!”
Paradise for the 5th Time!!
10/10
sealee_cl · Family · 2026-05-08
“This is our 5th time at the IC Bora Bora Thalasso! The last times were in 2012, 2013, 2015 and 2018 with our children. This time my husband and I were here for his family reunion in paradise. We wanted to visit the Thalasso one more time before it closes for a grand scale renovation from June 2026 - December 2027!
Despite some renovations that have already begun on the south wing, the quality and excellence of service from management, concierge, gift shop, all the restaurants (Reef, Le Corail, Sands), and the beach staff have remained superior! With half the bungalows closed for renovation, the resort felt even more serene while excellence was maintained throughout, giving us the feeling of a private island stay!
A very special shoutout to the following staff members who overwhelmed us with their hospitality and island spirit unique to the Thalasso: Managers Steve, Mahinui and Rachelle, Erina from the gift shop who remembered us since our first visit in 2012, Léana and Camille who were so eloquent and helped us enormously with all inquiries and bookings, Director of F&B Keanu and all his amazing staff members who welcomed us wholeheartedly everyday in the restaurants.
We also very much enjoyed different theme dinner nights (Tahitian, Polynesian, Fire Dance) during our weeklong stay.
Māuruuru IC Thalasso family and best wishes to you all!!! Au revoir, a bientôt!!!”
Guest review
10/10
Giselle · couple · 2026-05-06
“This property is beautifully designed. The gardens are so well manicured, the beach is pristine and the facilities are exceptional.”
