Hotelaholic

Berlin

The Ritz-Carlton, Berlin

Potsdamer Platz 3, Berlin, 10785

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

Luxurious 5-Star Stay in Berlin

  • Contemporary Art Deco Design

    Immerse yourself in elegance in rooms, junior suites, and suites designed with a modern Art Deco style.

  • Wellness Area and Fragrances Bar

    Indulge in relaxation at the wellness area and sip on unique cocktails inspired by luxurious perfumes at the Fragrances Bar.

  • POTS Restaurant

    Delight your taste buds with modern German cuisine at the POTS restaurant.

Book now for an unforgettable stay at The Ritz-Carlton, Berlin, steps away from Potsdamer Platz and with complimentary WiFi throughout the property.

HAPPI HIGHLIGHTS

  • Great Location

  • Friendly Staff

  • Excellent Food

At the hotel

Popular amenities

82 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Bike tours
  • Breakfast in the room
  • Cashless payment available
  • CCTV in common areas
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Indoor pool
  • Massage services
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness facilities
  • Hiking
  • Sun loungers or beach chairs
  • Terrace

Rooms & comfort

  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Walking tours

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Strollers
  • Toilet with grab rails
  • WiFi available

Review in focus

1,692 reviews
8/ 10
The whole ambiance is great
Geoff · couple · 2026-10-17

The guest experience

9.2out of 10
1692 verified reviews

Loved most

  • Great Location
  • Friendly Staff
  • Excellent Food

Worth knowing — Bar seating issues · Cleaning noise · Some unhelpful reception staff

How guests scored the stay

  • Location9.8

    Prime location with metro and restaurants nearby.

  • Overall Experience9.5

    Generally a positive experience with a few noted issues.

  • Service9.3

    Staff were friendly and helpful, but there were some issues with bar seating and concierge service.

  • Room Quality9.3

    Rooms were reported as immaculate and well-kept.

  • Amenities9.3

    Great bar and restaurant with good offerings.

  • Food and Beverage9.3

    Excellent breakfast and dinner options were frequently praised.

  • Value for Money8.8

    Overall experience justified the price, though minor inconveniences were reported.

  • Cleanliness8.3

    Some cleaning products were left in the bathroom; noise from cleaning staff in the morning.

Live guest feedback

Guest reviews

Mixed experiences

80% of 10 recent stays rated 8+

9.21692 reviews
  • Comfort guaranteed - big room, big luxury beds.

    8/10

    Geoff · couple · 2026-10-17

    “The whole ambiance is great”

  • Guest review

    10/10

    Durig · family with children · 2026-10-16

    “La qualité des matériaux de la chambre”

  • Von A bis Z top!

    10/10

    Martial · solo traveller · 2026-10-14

  • Perfektion pur

    10/10

    Gerhard · couple · 2026-10-12

    “…einfach unglaublich diese Hotel👍”

  • leider wird das Ritz seinem eigenen Anspruch nicht gerecht.

    3/10

    Christian · solo traveller · 2026-10-07

    “Frühstück war sehr gut. Personal sehr freundlich.”

  • Doporučuji

    10/10

    Martin · couple · 2026-09-15

    “Kvalita hotelu, super personál, wau umístění hotelu👍”

  • Guest review

    9/10

    Andres Anibal · couple · 2026-09-14

    “Desayuno. Habitación.”

  • Guest review

    9/10

    Werner · solo traveller · 2026-09-12

    “Ein außerwöhnlich schönes, modernes Hotel in sehr guter Lage, mit sehr aufmerksamem Personal.”

  • A beautiful hotel let down by the service

    5/10

    Sergey · couple · 2026-09-10

    “The hotel itself is excellent: beautiful, comfortable and very clean. Unfortunately, my overall impression of the stay was seriously affected by the service and by several administrative issues which I would not expect from a Ritz-Carlton.”

  • Ótima Localização

    9/10

    Renzo · couple · 2026-09-10

    “Localização. Banheiro. Conforto cama.”

View all guest reviews

Hotel info and reviews come from third-party sources.