Hotelaholic

Frankfurt/Main

Steigenberger Icon Frankfurter Hof

Am Kaiserplatz, Frankfurt/Main, 60311

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    The Steigenberger Icon Frankfurter Hof offers 303 luxurious rooms blending traditional and modern decor, complete with elegant furnishings and top-notch amenities including a flat-screen TV, safety deposit box, and premium toiletries from Aigner.

  • Culinary Delights

    Indulge in a delightful breakfast at the hotel's restaurant Hofgarten, savor an Iconic Afternoon Tea at the Autorenbar, and treat your palate to regional and contemporary menus at the brasserie OSCAR's.

  • Ultimate Relaxation

    Unwind at the hotel's spa with a Turkish bath and traditional barber shop, where guests can pamper themselves with massages and beauty treatments, offering the perfect retreat after a day of exploring the historic and financial district of Frankfurt.

To experience luxury, fine dining, and relaxation in the heart of Frankfurt, book your stay at Steigenberger Icon Frankfurter Hof now!

HAPPI HIGHLIGHTS

  • Excellent central location

  • Very helpful and friendly staff (valet, reception, room service)

  • Spacious rooms and comfortable beds

At the hotel

Popular amenities

98 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • Babysitting/child services
  • Bar
  • Barber/beauty shop
  • Beauty Services
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Massage services
  • Sauna
  • Spa/wellness center
  • Steam room

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Broadcast Live sport events
  • Cycling
  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk
  • Walking tours

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Grocery deliveries
  • Hammam
  • Higher level toilet
  • Key card access
  • Live music/performance
  • Room service
  • Toilet with grab rails
  • WiFi available

Review in focus

3,719 reviews
10/ 10
Good location, classy place, friendly and helpful staff
Ronald · couple · 2026-10-17

The guest experience

8.5out of 10
3719 verified reviews

Loved most

  • Excellent central location
  • Very helpful and friendly staff (valet, reception, room service)
  • Spacious rooms and comfortable beds
  • Outstanding breakfast
  • Well-stocked minibar and nice hotel bar
  • Quiet and comfortable for many guests

Worth knowing — Air conditioning problems / insufficient cooling · Rooms feel dated; need renovation (cracks, water stains) · Noise issues for some rooms (street/clubs, poor soundproofing) · Isolated cleanliness incidents (found dirty sock) · Some amenities closed or worn (hamam closed, elevator/corridors) · Perceived poor value for money / expensive

How guests scored the stay

  • Location9.6

    Repeatedly described as excellent and central — walking distance to city centre, close to U-Bahn and many cafes/restaurants; one of the strongest positives.

  • Service9.3

    Consistently praised staff: helpful reception, lovely staff, excellent valet and room service; many reviews highlight friendly, efficient service.

  • Food and Beverage9.2

    Breakfast repeatedly described as excellent/incredibly good; bar and room service also praised — a clear strength.

  • Overall Experience8.9

    Generally very positive stays with excellent location, staff and breakfast, tempered by room/AC, some cleanliness and value concerns — leads to a strong but not perfect overall experience.

  • Amenities8.6

    Strong points: excellent breakfast, well-stocked minibar and attractive hotel bar; weaknesses include closed hamam/spa, some worn facilities (elevator, corridors).

  • Cleanliness7.8

    Mixed reports — generally clean facilities and praised housekeeping by some guests, but isolated incidents (a found dirty sock) and comments about the hotel being aged reduce confidence.

  • Room Quality7.6

    Rooms are spacious and beds comfortable for many, but frequent negatives: inadequate air conditioning, dated decor, water stains/cracks, noise issues and bathroom renovation needs.

  • Value for Money7.0

    Multiple comments that the hotel is expensive and price-performance is not compatible; some guests feel it is overpriced despite quality positives.

Live guest feedback

Guest reviews

Mixed experiences

43% of 7 recent stays rated 8+

8.53719 reviews
  • Excellent stay in a classy place in a good location

    10/10

    Ronald · couple · 2026-10-17

    “Good location, classy place, friendly and helpful staff”

  • Noisey

    4/10

    Bill · solo traveller · 2026-10-14

    “Nice room”

  • Guest review

    7/10

    DMITRY · solo traveller · 2026-10-14

    “Location, outdoor, exterior”

  • Nicht zufrieden - Preis-Leistungsverhältnius stimmt hier nicht (mehr).

    3/10

    Hans-Christof · solo traveller · 2026-10-12

    “Lage sehr zentral und gut erreichbar.”

  • Guest review

    8/10

    Jean · solo traveller · 2026-10-09

    “Classical atmosphere Nice architecture”

  • Insgesamt Ok, aber sehr getrübt durch das Frühstück

    7/10

    Martin · couple · 2026-09-19

    “Lage”

  • Old world charm

    8/10

    Maxine · couple · 2026-09-19

    “Central to sightseeing and spacious room”

View all guest reviews

Hotel info and reviews come from third-party sources.