Hotelaholic

Munich

Mandarin Oriental, Munich

Neuturmstr. 1, Munich, 80331

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Experience the perfect blend of Oriental elegance and German charm in the spacious rooms and suites at Mandarin Oriental, Munich. Enjoy top-notch amenities such as Samsung entertainment systems, a free minibar, and luxurious marble bathrooms stocked with high-quality toiletries.

  • Culinary Excellence

    Indulge in a culinary journey at Matsuhisa, Munich, where celebrity chef Nobu Matsuhisa's Japanese-Peruvian creations await. The Lounge offers a relaxing ambiance for afternoon tea, cake specialties, and international cuisine for all-day dining.

  • Wellness and Recreation

    Unwind in style at the hotel's terrace boasting a 360-degree city view, perfect for enjoying summer snacks and drinks. Rejuvenate body and mind at the Turkish steam bath, Finnish sauna, fully-equipped fitness center, and modern exercise room.

Book your stay at Mandarin Oriental, Munich now and elevate your Munich experience to unparalleled heights!

HAPPI HIGHLIGHTS

  • Excellent service

  • Great location

  • Luxurious accommodations

At the hotel

Popular amenities

111 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Beauty Services
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Manicure
  • Massage services
  • Outdoor pool
  • Outdoor pool - seasonal
  • Pedicure
  • Pool with view
  • Rooftop pool
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness facilities
  • Personal trainer
  • Public transport tickets
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Lift / Elevator
  • Parking
  • Parking garage
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking

Guest services

  • Babysitting/child services
  • Children's playground
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Grocery deliveries
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Ski storage
  • Skiing
  • Temporary art galleries
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

289 reviews
9/ 10
Excellent hotel tout prêt de Marienplatz , chambre spacieuse idéale pour un couple avec enfants en bas âge , literie confortable , personnel souriant . Parfait
Sakina · family with children · 2026-09-17

The guest experience

9.4out of 10
289 verified reviews

Loved most

  • Excellent service
  • Great location
  • Luxurious accommodations

Worth knowing — Small gym · Limited amenities

How guests scored the stay

  • Service9.8

    The customer service at the Mandarin Oriental was above and beyond.

  • Location9.8

    Fantastic location in the heart of the city.

  • Overall Experience9.8

    Excellent experience from start to finish, very memorable.

  • Food and Beverage9.6

    Breakfast buffet is probably the greatest ever known to man.

  • Cleanliness9.4

    Housekeeping department is hardworking and does a fabulous job.

  • Room Quality9.3

    Beautiful room with plenty of space.

  • Value for Money9.1

    A wonderful choice for those who prioritize luxury and service.

  • Amenities8.4

    The gym is extremely small, and the amenities could be improved.

Live guest feedback

Guest reviews

Mixed experiences

73% of 11 recent stays rated 8+

9.4289 reviews
  • Hôtel magnifique

    9/10

    Sakina · family with children · 2026-09-17

    “Excellent hotel tout prêt de Marienplatz , chambre spacieuse idéale pour un couple avec enfants en bas âge , literie confortable , personnel souriant . Parfait”

  • Ok, but not for the money paid.

    4/10

    Mary · family with children · 2026-09-06

    “The staff are kind and helpful. The rooms were clean and comfortable. The position of the hotel is excellent.”

  • An unforgettable experience like a fictional world.

    10/10

    Emile · family with children · 2026-08-27

    “The most beautiful hotel , I love the details it's like a royailty hotel.”

  • I fall in love with munich and this hotel was a crucial reason

    10/10

    Abdulaziz · couple · 2026-08-23

    “Everything”

  • It wasn’t just a hotel, it was a luxury home designed to keep you in Munich.

    10/10

    MICHAEL · family with children · 2026-08-07

    “Absolutely everything”

  • Service- poor

    6/10

    sourenz · Family · 2026-08-05

    “The first impression is fantastic, receptionist at the desk and welcome person are very friendly and professional. The receptionist even walk you to your room telling about the hotel facilities. Rooms are fine, old wooden floor, limited furniture, but this is OK for western Europe. Problems come later: (a) first they know that 3 people have checked in, but placed only 2 sets of towels, sleepers missing, dental kit is only one (again not a big deal really), but then we we asked to complete the sets in took us 5 hours to wait and double reminder at the reception desk. (b) if you request additional sofa bed, make sure they do it properly, in our case the bed was missing proper mattress, there was 30 sm gap between the bed and the wal and pillows would fall inside.. couldn't sleep a minute in 750euro room (c) housekeeping stuff hardly speak English, I've asked for one additional pillow, firts they brought 3 towels, then set off bath coats, then 4 huge pillows and 4 blankets (this was quick funny though) (d) my son called reception for food service (menu or someone to come to take a order), it took 45 minutes and one additional call until someone knocked the door.. Conclusion- outside the hotel really shines and some receptionists are top helpful, but inside - housekeeping segment is very week and requirs improvement as well as communication between all departments”

  • Great stay in Munich

    10/10

    303wardh · Family · 2026-08-03

    “This hotel is in the heart of town and walkable to most attractions. The hotel itself is absolutely beautiful and the staff there is among the best ever experienced. They anticipate your every need and provide you with more support that you can expect. The price is hefty but if you’re willing to pay, it’s a great experience.”

  • Excellent hotel

    10/10

    josha384 · Couples · 2026-07-17

    “We stayed her for our ten year anniversary trip to Munich and loved it. Service is exceptional. Anytime I called to request anything it arrived to our room in minutes. We loved that you can order room service from an iPad in the room rather than having to call. The staff assisted me with several anniversary surprises and did a great job. Rooms are spacious clean with excellent turn down server.”

  • Guest review

    6/10

    Lina · couple · 2026-06-15

    “Location”

  • High-End. Boutique Charakter. Klar besser als 4 Jahreszeiten und Bayr. Hof

    9/10

    Michael · solo traveller · 2026-06-04

    “Top Zimmer (Deluxe Junior Suite); schöne Ausstattungsdetails; ausserordentlich schmackhafter Fruchtteller zur Begrüßung; leckerer alkoholfreier Secco; sehr freundliches Personal”

  • Luxury, comfort and stunning City views

    10/10

    Kat_M344 · Couples · 2026-06-03

    “A top notch choice for a couples weekend in Munich. Check-in was professional, welcoming and attentive, and our room was spacious and well equipped. A nice touch was the included mini bar which had a sampling of various bavarian beers, and bottled water replenished daily. We enjoyed the roof top terrace for drinks and to take in the City views, this roof top probably offers some of the best views of the Munich. Great location, central to everything. Our experience exceeded expectations and we would not hesitate to stay here again.”

View all guest reviews

Hotel info and reviews come from third-party sources.