Experience unparalleled luxury at JW Marriott Crete Resort & Spa, where your relaxation and enjoyment take center stage.
Indulgent Spa Services
Rejuvenate your body and soul at our exquisite spa, offering soothing massages, invigorating body treatments, and refreshing facials designed to melt your stress away.
Delectable Dining Options
Savor culinary delights at Fayi, one of our four distinct restaurants, or enjoy around-the-clock room service. Don’t forget to unwind at our two stylish bars, or sip a drink by the poolside bar.
Family-Friendly Amenities
With an inspiring indoor and seasonal outdoor pool, a comprehensive health club, and babysitting services, families can enjoy relaxation and adventure without a worry in the world.
Your perfect getaway awaits—book your stay at JW Marriott Crete Resort & Spa today!
✦HAPPI HIGHLIGHTS
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Beautiful hotel
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Attentive staff
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Great amenities
At the hotel
Popular amenities
65 listed
24-hour fitness facilities
24-hour front desk
Accessible shuttle
Bicycle parking available
Boat tours nearby
Books
Bulk dispenser for toiletries
Children's club
Children's club (surcharge)
Comprehensive food waste policy
View all amenities
Pools & wellness
Free pool cabanas
Full-service spa
Outdoor pool - seasonal
Pool sun loungers
Pool umbrellas
Wheelchair-accessible pool
Wheelchair-accessible spa
Dining & drinks
Couples/private dining
Free breakfast
Free full breakfast
Vegetarian breakfast available
Fitness & outdoors
Comprehensive recycling policy
Garden
Outdoor entertainment area
Outdoor furniture
Recycling
Terrace
Vegetable garden
Wheelchair-accessible fitness center
Safety & cleanliness
Eco-friendly cleaning products provided
Eco-friendly cleaning products used
Health club
Getting around & access
Free self parking
Free valet parking
No accessible shuttle
Wheelchair accessible
Guest services
Concierge service
Luggage storage
Meeting rooms
Safe-deposit box at front desk
Supervised childcare/activities
Tours/ticket assistance
Services & essentials
Conference center
Conference space
Designated smoking area
Designer stores on site
Dock
Double-glazing on all windows
Eco-friendly toiletries
Electric car charging station
Energy-saving switches
Evening entertainment
Free WiFi
LED light bulbs
Lifeguard on site
Paddleboard on site
Pilates classes on site
Private picnics
Proposal/romance packages available
Renewable energy source - geothermal
Scuba diving nearby
Secured bicycle storage
Vegan menu options available
Vegetarian menu options available
Walkway to water
Review in focus
13 reviews
10/ 10
Die Unterkunft liegt direkt am Meer. Die Tummer hatten einen eigenen Pool. Das Personal war sehr aufmerksam, immer freundlich und sehr hilfsbereit. Wir kommen gerne wieder.
Dirk · partner · 2025-09-27
The guest experience
10.0out of 10 13 verified reviews
Loved most
Beautiful hotel
Attentive staff
Great amenities
Excellent breakfast
Worth knowing — Location is a bit far from town · Service inconsistencies noted in one review
How guests scored the stay
Cleanliness10.0
Standard quality for this hotel tier.
Service10.0
The staff was very attentive and friendly, enhancing the guest experience.
Location10.0
Slightly far from Chania, but the hotel offers a beautiful setting.
Room Quality10.0
Rooms are modern, spacious, and well-equipped.
Amenities10.0
Outstanding amenities that cater to various interests.
Value for Money10.0
Prices are high compared to local standards, but quality is evident.
Food and Beverage10.0
Breakfast and on-site dining receive positive mention.
Overall Experience10.0
Overall outstanding experience, highlighted by various positive aspects.
Live guest feedback
Guest reviews
Mixed experiences
85% of 13 recent stays rated 8+
10.013 reviews
Guest review
10/10
Dirk · partner · 2025-09-27
“Die Unterkunft liegt direkt am Meer. Die Tummer hatten einen eigenen Pool. Das Personal war sehr aufmerksam, immer freundlich und sehr hilfsbereit. Wir kommen gerne wieder.”
Guest review
10/10
oleg · partner · 2025-09-19
“Amazing! Literally amazing all around! The hotel is new and modern. Very upscale and well designed. Great location. Not really on a white sandy beach, but the swimming area is great. Room was very large and well designed. Huge bathroom with spacious shower and a tub. Included breakfast was amazing - one of the best we ever had. The staff is so friendly and helpful and well trained. Everyone had a smile and super accommodating. Minor issue was addressed quickly and with class. This is one of the best hotels we ever stayed at and definitely the best hotel on Crete. Management at the hotel is doing a great job! We cannot be happier! Thank you!”
Guest review
10/10
Amy · partner · 2025-09-18
“We spent 6 nights here for our 10-year anniversary and loved it. The hotel and grounds are stunning, and the staff were friendly and attentive. Breakfast was excellent with a huge variety. On-site dining is convenient but pricey (as expected). The Italian restaurant was fine, but not super memorable. We mostly ate dinner in Chania.
The spa is calm and relaxing, and I had one of the best massages ever. 60 minutes for 140 euros.
Our favorite part of our stay was lounging by the pools and on the sunbeds by the ocean. The beds are incredibly comfortable with food and drink service right to your chair, and you can't beat the gorgeous ocean views!
Our standard room was modern, spacious, and well-equipped, with plenty of closet space and a large smart TV that was easy to log into our desired streaming services.
The only drawback for us is the location, about 30 minutes from Chania. We knew this was going to be the case, so we had a car to take day trips and spend the nights in Chania's old town.
Overall, a beautiful resort with outstanding amenities and perfect for a special occasion!”
Guest review
10/10
Azniv · 2025-09-16
“Beautiful hotel. Nice rooms. True 5 star. ”
Guest review
10/10
alyssa · partner · 2025-09-14
“My husband and I spent a week here for part of our honey moon and couldn’t have been more impressed! It was truly the highlight of our trip. The hotel is BEAUTIFUL, the staff is amazingly attentive and friendly, amenities were outstanding, five stars all around! If you are looking for a place to stay around and relax, this is absolutely it. We didn’t want to explor Chania much, so this wasn’t an issue, but it is a bit far from the town. However, the hotel offers so many experiences to enjoy every day (wine tasting, snorkeling, water activities, cooking classes, a full spa, etc). ”
Guest review
10/10
Maximilian Wilhelm · 2025-09-13
“Wunderschön!”
Guest review
6/10
Gurdeep Kaur · 2025-08-27
“We arrived at the hotel and we”
Superbe mais...
10/10
Xavier · 2025-08-26
“Magnifique endroit, bel hôtel moderne. Restaurants de qualité (surtout celui de poissons et le grec), petit déjeuner bon et varié.
En revanche, le service est limite catastrophique pour un établissement de cette gamme (comme four seasons). Meme si tout le monde est gentil et sympathique, il faut demander plusieurs fois les choses par whatsapp (lu des heures apres) ou par telephone. Avec un peu de chance on finit par avoir ce quon veut que ca soit dans la chambre (menage, eau, serviettes), Concierge, reception... c'est compliqué. Les prix des repas sont variables, mais quand même trop chers comparativement a la moyenne locale et aux produits abondants. Les taxis aussi... surtout pour 10 minutes de trajet souvent.
On mettra cela sur le fait que l'établissement vient d'ouvrir car il pourrait etre l'un des meilleurs de Grèce. ”
Guest review
10/10
Majdi · family · 2025-08-19
“New property in Chania … exceptional facility and staff … superb FIVE star experience
Enjoyed the experience immensely, even though they had been open for only a few months … they delivered an exceptional experience. We had the junior suite with a swimming pool, spacious and elegant. You almost don’t want to leave your room. Manos, the operations manager was warm, caring and welcoming. The facilities: 3 swimming pools with excellent seating, gym: state of the art, and multiple restaurants were exceptional. Thank you Marriott Chania”
Guest review
10/10
EMILIA · family with children · 2025-08-17
“The hotel is new and beautiful. Good quality materials used. The area is so beautiful and the sea is perfect for snorkeling. Hotel makes you feel you wabt to be healthy and fit (nice healthy food options and nice fitness classes). Maybe not suitable for very small kids due the many rocks around (however many nice pools) but a fantastic choice for Crete- feels luxurious and quiet. Kids club staff is fantastic and although I was not so sure about kids club in the basement conference room (the outside designated kids club area is too hot in August) my kids loved it. Movie nights outside were very much appreciated! Amazing experience!”
Guest review
10/10
Rabah · 2025-07-30
“Dommage pour le vis à vis des piscines « privée » ”
Guest review
10/10
ANNAMARIA · partner · 2025-06-30
“The sight and th accomodartions. Excellent service”
Guest review
4/10
Kathrine · 2025-06-22
“Stunning setting and what we thought was going to be an amazing stay. Might be our fault for going to a hotel in the first week but as the week went on, the following happened:
- charged £700 more because we booked via Expedia - why has this happened?
- no systems internally are working, everything was difficult
- washing took 2.5 days to happened, when we called up and asked where it was, they said they would find it and ring back but no response till we called the following morning ”
