HAPPI EXPERIENCE
The stay, in detail
Luxurious Beachfront Property
Located on the pristine white sands of the Pacific Ocean, Hilton Guam Resort & Spa offers breathtaking views of Tumon Bay from its expansive 32-acre tropical garden setting.
Exciting Water Park and Recreation
Enjoy the thrill of 5 tennis courts, a water park with 5 swimming pools, and the Resopa Waterpark featuring a waterslide, spa pool, and infinity pools. Children have their own playroom, while adults can unwind at the floodlit tennis courts or the fully equipped fitness center.
Diverse Dining Options and Relaxation
Indulge in culinary delights at 7 restaurants and bars, including fresh seafood options. With 2 wedding chapels, a wellness center, and a day spa, guests can experience ultimate relaxation and rejuvenation.
To experience the ultimate blend of luxury and relaxation, book your stay at Hilton Guam Resort & Spa now.
HAPPI HIGHLIGHTS
Great first impression from the staff
Scenic location
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- Accessible parking
- Air conditioning
- Airport drop off
- Airport pick up
- Airport shuttle
- Airport shuttle (additional charge)
- ATM/cash machine on site
- Bar
View all amenities
Pools & wellness
- Fitness/spa locker rooms
- Hot tub/Jacuzzi
- Kids' pool
- Massage services
- Outdoor pool
- Sauna
- Spa/wellness center
- Steam room
- Swimming pool
Dining & drinks
- Coffee Shop on site
- Fruits
- Kid meals
- Kid-friendly buffet
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
- Special diet menus - on request
- Wine/champagne
Fitness & outdoors
- Beach
- Beachfront
- Fitness center
- Fitness facilities
- Garden
- Kids' outdoor play equipment
- Outdoor furniture
- Sun loungers or beach chairs
- Yoga classes
Rooms & comfort
- CCTV in common areas
- CCTV outside property
- Non-smoking rooms
Safety & cleanliness
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Dry cleaning
- Fire extinguishers
- First aid kit available
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Process in place to check health of guests
- Safety deposit box
- Screens / Barriers between staff and guests for safety
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Free Parking
- Lift / Elevator
- Parking
- Parking garage
- Private parking
- Shuttle service
- Valet parking
- Wheelchair accessible
Guest services
- Children's playground
- Concierge service
- Currency exchange
- Express check-in/check-out
- Fax/photocopying
- Ironing service
- Kids' club
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Meeting/banquet facilities
- Private check-in/check-out
- Tour desk
Services & essentials
- BBQ facilities
- Car hire
- Chapel/shrine
- Daily housekeeping
- Designated smoking area
- Face masks for guests available
- Free WiFi
- Happy hour
- Indoor play area
- Key card access
- Live music/performance
- Minimarket on site
- Snorkelling
- Sun umbrellas
- Themed dinner nights
- Thermometers for guests provided by property
- Water park
- Water slide
- WiFi available
Review in focus
314 reviews
2/ 10
This is my 10th time at the Hilton. It’s the worst Hilton I have ever stayed at. Unfortunately, most of the hotels here are in serious disrepair. It’s an island and mold can be an issue. But the overwhelming smell of mold, the visible pain peeling, black mold on the walls, the door and the headboard. I do my best to stay out of the room as long as possible. Regardless, each time I’m here, I spend a month detoxing from the mold when I return to the states. Food is expense and not good. I tried a burger once, nearly threw up. Never got one again. The chicken tenders is more like McDonald’s with the texture. Not real chicken. I at at Roy’s - which was always one of my favorite restaurants. Needless to say I didn’t finish my meal there either. This visit is even worse. As a diamond member I always request a king room in the premier tower. I should have access to the executive lounge. The lounge hasnt been open my last trip in April or this one. This time they wanted to “upgrade me” to the Tasi tower. I knew that was no upgrade and yet they still put me there. As I had already traveled for 30 hours o thought I would check it out and just deal with it this trip. Once again, the hall way to the tasi tower was an overwhelming mold smell, the room is less appointed then the premier tower and smaller. I asked to have a room in the premier tower as that was what I reserved and wanted. Several hours later they accommodated me. For a Hilton hotel, with plenty of money, they have don’t little to mitigate the extensive mold issue. As a doctor I know the health effects of the mold. It’s inexcusable for a 5 star resort to be in such disrepair. (And trust me I am giving some leeway for the two recent typhoons). Unfortunately, I have stayed at other hotels on Guam and they are all poor.