HAPPI EXPERIENCE
The stay, in detail
Artistic Rooms and SPA Living Concept
Experience a unique stay in our Hotel-Museum-Spa, where each of the 132 rooms is a work of art itself. Enjoy the special SPA Living concept in 26 rooms, adorned with local artistic masterpieces and intricate weavings. Contact us directly for personalized room requests to make your stay truly exceptional.
Gastronomic Delights at El Refectorio
Indulge in a culinary journey at El Refectorio, where Chef Mario Enrique Campollo crafts elegant international dishes with a Guatemalan twist. Explore the ever-changing weekend specials and don't miss the exquisite Sunday brunch. Immerse yourself in the rich flavors of Guatemala with our weekend buffet of traditional afternoon snacks.
Wellness Oasis and Cultural Exploration
Relax and rejuvenate in our world-class spa facilities, offering a range of treatments to restore balance in body and mind. Unwind in indoor/outdoor areas, pools, jacuzzis, and saunas, or book a room with direct spa access for an intimate experience. Explore the cultural treasures within our hotel, including six museums and two art galleries, providing a glimpse into Guatemala's rich heritage.
Book now to embark on a journey of art, gastronomy, wellness, and culture at our enchanting Hotel-Museum-Spa.
HAPPI HIGHLIGHTS
Beautiful design and location
Exceptional service and amenities
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- Access to health care professionals
- Accessible parking
- Air conditioning
- Airport shuttle
- Airport shuttle (additional charge)
- Allergy-free room
- ATM/cash machine on site
- Bar
View all amenities
Pools & wellness
- Barber/beauty shop
- Beauty Services
- Fitness/spa locker rooms
- Hair Salon Services
- Hot tub/Jacuzzi
- Manicure
- Massage services
- Outdoor pool
- Pedicure
- Sauna
- Spa/wellness center
- Spa/wellness center services
- Steam room
- Swimming pool
Dining & drinks
- Breakfast in the room
- Breakfast takeaway containers
- Delivered food - securely covered
- Food delivered to guest room
- Fruits
- Kid meals
- Kid-friendly buffet
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
- Special diet menus - on request
- Wine/champagne
Fitness & outdoors
- Fitness center
- Fitness facilities
- Garden
- Outdoor furniture
- Sun loungers or beach chairs
- Sun terrace
- Terrace
Rooms & comfort
- CCTV in common areas
- CCTV outside property
- Hot spring bath
- Non-smoking rooms
- Open-air bath
Safety & cleanliness
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Dry cleaning
- Fire extinguishers
- First aid kit available
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Process in place to check health of guests
- Safety deposit box
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Free Parking
- Parking
- Parking garage
- Private parking
- Shuttle service
- Wheelchair accessible
Guest services
- Concierge service
- Currency exchange
- Express check-in/check-out
- Fax/photocopying
- Invoice provided
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Lockers
- Luggage storage
- Meeting/banquet facilities
- Pets allowed
- Tour desk
- Walking tours
Services & essentials
- Business center
- Cashless payment available
- Chapel/shrine
- Daily housekeeping
- Designated smoking area
- Family rooms
- Free WiFi
- Key access
- Non-smoking throughout
- Room service
- Solarium
- Sun umbrellas
- Temporary art galleries
- Toilet with grab rails
- WiFi available
Review in focus
La comida, el servicio, las áreas verdes, la preservación de las áreas comunes. Es literalmente un museo.