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Guatemala City

InterContinental Real Guatemala by IHG

14 Calle 2-51 Zona 10, Guatemala City

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Indulge in comfort and style with our air-conditioned rooms featuring soundproof windows, Egyptian cotton sheets, and modern amenities like LCD TVs and wireless telephones. Relax in luxury with our plush bathrobes and premium toiletries.

  • Culinary Delights

    Satisfy your cravings with our diverse dining options, including The Market, Picasso Stone Flame Oven, Tanoshii Sushi Bar, Saint Honoré Pâtisserie, and Maya Lounge. Experience a culinary journey that will tantalize your taste buds and leave you craving for more.

  • Convenience and Services

    Take advantage of our well-equipped business center, gift shop, and tour desk for all your needs. Let our dedicated staff assist you with transfers to La Aurora International Airport, ensuring a seamless and stress-free stay.

Experience the epitome of luxury and convenience at Real InterContinental Guatemala. Book now for an unforgettable stay!

HAPPI HIGHLIGHTS

  • Excellent service

  • Great location

  • Good food and beverage options

At the hotel

Popular amenities

102 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • ATM/cash machine on site
  • Babysitting/child services
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Beauty Services
  • Hair Salon Services
  • Heated pool
  • Hot tub/Jacuzzi
  • Kids' pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Lower bathroom sink
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Evening entertainment
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Happy hour
  • Higher level toilet
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Shallow end
  • Temporary art galleries
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

340 reviews
10/ 10
Las instalaciones
Mathias · couple · 2026-09-01

The guest experience

9.0out of 10
340 verified reviews

Loved most

  • Excellent service
  • Great location
  • Good food and beverage options

Worth knowing — Cleanliness needs improvement · Value for money concerns

How guests scored the stay

  • Location9.4

    Guests appreciate the convenient and central location.

  • Food and Beverage9.4

    Breakfast and on-site dining options received high praise.

  • Amenities9.4

    Several reviews praise the amenities, including a great breakfast and spa.

  • Service9.4

    Numerous reviews highlight excellent and attentive service.

  • Overall Experience9.4

    Predominantly positive reviews indicate a great overall experience.

  • Cleanliness8.4

    Review mentions deteriorated room quality and need for improved cleaning.

  • Room Quality8.3

    Some rooms well-maintained, but some reports of aging facilities.

  • Value for Money8.3

    Comments highlight high pricing relative to the quality of service.

Live guest feedback

Guest reviews

Mixed experiences

92% of 13 recent stays rated 8+

9.0340 reviews
  • Guest review

    10/10

    Mathias · couple · 2026-09-01

    “Las instalaciones”

  • Great buffets

    10/10

    alejandrosacasa · Couples · 2026-08-07

    “Service was great. A smile on every employee, kindness and supportive. Buffet was good as well with local tastes and variety.”

  • Guest review

    9/10

    Simon Melbye · solo traveller · 2026-07-21

    “We had a really lovely stay at the hotel. The staff were friendly, welcoming and helpful from the moment we arrived until we left, and we felt very well taken care of. The room was clean, comfortable and fully met our expectations. The hotel had a pleasant atmosphere, good facilities and a location that worked very well for us. Overall, a very positive experience, and we would definitely recommend this hotel to others.”

  • Hospitality!

    10/10

    U5059HXrandyk · Friends getaway · 2026-07-19

    “Hospitality was fantastic! Very reasonable. Atmosphere. Rooks are great!”

  • Great Hotel in the heart of the city

    10/10

    I1272RRtammyg · Friends getaway · 2026-07-19

    “Great value! Beds were very comfortable and the breakfast was superb. Try the Americano with milk and the croissants with Nutella! Make sure you tell the spa lady to turn on the sauna for you ahead of time!”

  • The Best hotel of Guatemala

    10/10

    FrequentFlier704057 · Business · 2026-07-11

    “The best Hotel of Guatemala with best restaurants and service.”

  • The hotel amenities were on point and the included breakfast was not a simple one lit had every single thing you can thi

    10/10

    Henry · extended group · 2026-07-07

    “The property was amazing, location, location!”

  • Guest review

    10/10

    diaz · extended group · 2026-06-25

    “mis pasajeros quedaron muy conforme con todo el servicio, fue impecable y sobretodo en muy buena ubicación .”

  • Business and Leisure

    10/10

    Mejiaczr · Business · 2026-06-24

    “The most business and leisure friendly hotel in Guatemala city. The staff is very customer service friendly and also business trip savy. They go above and beyond wirh service and making you feel like home. All amenities are available and the food is delicious. Try the pupsusas for breakfast and the stake at Blu.”

  • Guest review

    2/10

    Hugo · family with children · 2026-06-19

    “En general la cama, lo unico. Había humedad en la habitación”

  • Friendly and professional lounge bartender

    10/10

    sophiecG7067BN · Couples · 2026-06-13

    “We had a wonderful experience at the Executive Lounge, thanks to the old gentleman with glasses bartender. He was incredibly warm, friendly, and attentive throughout our visit. He made us a Margarita Mojito that was absolutely delicious—one of the best drinks we’ve had during our stay. His excellent service and genuine hospitality made us feel welcome and happy every time we visited the lounge. Thank you for making our stay even more enjoyable. We will definitely be happy to come back again and look forward to seeing him on our next visit!”

  • The perfect base for exploring Guatemala

    10/10

    LoveTravel791855 · Family · 2026-06-13

    “exceptional service, spotless and comfortable rooms, top-tier amenities, and a stellar location in Guatemala”

  • Fin de semana inolvidable

    10/10

    Luz Maria · family with children · 2026-06-09

    “El desayuno fue excelente! Asi como el servicio en el Lounge, mil felicitaciones. El mayordomo es excelente, hace sentir como en casa.”

View all guest reviews

Hotel info and reviews come from third-party sources.