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Hong Kong

JW Marriott Hotel Hong Kong

Pacific Place, 88 Queensway, Hong Kong

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations with Stunning Views

    Experience the breathtaking vistas of Hong Kong City, Victoria Harbour, or the mountains from our rooms with large windows. Enjoy a perfect night's sleep on our exclusive 7-layer mattresses and choose your preferred pillow for ultimate comfort.

  • Top-Notch Amenities for Ultimate Relaxation

    Unwind at our outdoor pool, heated during winter, or pamper yourself at the Health Club with a sauna, steam room, and rejuvenating massage services.

  • Culinary Delights for Every Palate

    Indulge in authentic Cantonese cuisine at the award-winning Man Ho Restaurant or savor fresh seafood at the Fish Bar. Treat yourself to signature coffees at Dolce 88 or feast on diverse buffets at JW Cafe.

Book your stay at JW Marriott Hotel Hong Kong for an unforgettable blend of luxury, comfort, and exceptional service.

HAPPI HIGHLIGHTS

  • Excellent service and staff interactions

  • Prime location near transport and shopping

At the hotel

Popular amenities

82 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Bar
  • Beauty Services
  • Breakfast in the room
  • Breakfast takeaway containers
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Massage services
  • Outdoor pool
  • Pool bar
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Sun loungers or beach chairs
  • Sun terrace

Rooms & comfort

  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Daily housekeeping
  • Face masks for guests available
  • Family rooms
  • Happy hour
  • Higher level toilet
  • Key card access
  • Live music/performance
  • Movie nights
  • Non-smoking throughout
  • Room service
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

1,008 reviews
8/ 10
Excellent housekeeping & very responsive to my requests
Michelle · couple · 2026-10-24

The guest experience

9.0out of 10
1008 verified reviews

Loved most

  • Excellent service and staff interactions
  • Prime location near transport and shopping

Worth knowing — Crowded executive lounge · Reported drop in quality standards

How guests scored the stay

  • Service9.8

    Many reviews highlighted excellent service and staff interactions, showing a very positive sentiment.

  • Location9.3

    The hotel's location was frequently praised, particularly its proximity to luxury malls and transport.

  • Food and Beverage9.3

    Food quality and availability were highlighted as positive aspects by multiple guests.

  • Overall Experience9.3

    Overall experience was very positive, with many guests expressing a desire to return.

  • Room Quality8.8

    Room quality was described as good; most rooms were comfortable with additional amenities.

  • Amenities8.8

    Amenities were generally well-received, especially the availability of water and fitness equipment.

  • Value for Money8.8

    The value for money was considered decent, though not extensively discussed.

  • Cleanliness8.3

    Overall, the cleanliness was acceptable, but there were mentions of some issues implying a downgrade.

Live guest feedback

Guest reviews

Remarkably consistent

91% of 11 recent stays rated 8+

9.01008 reviews
  • Guest review

    8/10

    Michelle · couple · 2026-10-24

    “Excellent housekeeping & very responsive to my requests”

  • Guest review

    9/10

    智強 · family with children · 2026-10-11

    “位置和服務都很棒”

  • Excellent

    9/10

    louise · couple · 2026-10-08

    “Central Clean Great staff”

  • Always fabulous

    9/10

    Madonna · couple · 2026-10-07

    “Convenience to MTR”

  • Guest review

    10/10

    Chadaporn · solo traveller · 2026-09-19

    “The location and service and staff very helpful”

  • 立地も良く綺麗なホテル

    8/10

    KAJI · couple · 2026-09-19

    “スタッフが礼儀正しいです。 掃除も丁寧”

  • A Good Stay, Highlighted by Exceptional Concierge Service

    8/10

    João Pedro · extended group · 2026-09-16

    “We had a generally very pleasant stay at the JW Marriott Hotel Hong Kong. Among the positive aspects, the beds were particularly comfortable and the breakfast offered an excellent selection and very good quality. What really stood out, however, was the exceptional support provided by the Concierge team. Due to Typhoon Noul, our flight was cancelled and we unexpectedly had to extend our stay for another two nights. During what was naturally a difficult and uncertain situation, the Concierge team were extremely helpful, professional and efficient. Their assistance made a real difference, and we are particularly grateful for the way they supported us. Overall, we had a good stay at the JW Marriott Hong Kong, with some areas where the service could be improved. Nevertheless, the outstanding professionalism and assistance of the Concierge team, particularly during the disruption caused by the typhoon, deserves a very special mention and was undoubtedly the highlight of the service we received.”

  • Buono per un viaggio di lavoro.

    7/10

    Luca · solo traveller · 2026-09-07

    “Posizione ottima, bella camera, ottima colazione, piscina e ristorante della piscina molto accogliente, pecccato che non si può più fumare in quella zona.”

  • Best hotel in Asia

    10/10

    Brent · couple · 2026-09-06

    “Everything”

  • Guest review

    8/10

    Madonna · couple · 2026-09-01

    “everything was superb”

  • Good value for money and excellent location

    9/10

    Sangram · solo traveller · 2026-08-23

    “Good rooms”

View all guest reviews

Hotel info and reviews come from third-party sources.