Relax at the full-service spa with massages and unwind in the steam room. Stay fit at the fitness center.
Dining Experience
Enjoy a meal at San Qi with a bar/lounge or opt for 24-hour room service. Sip a drink at the poolside bar.
Convenience and Comfort
Benefit from complimentary Wi-Fi, concierge services, and babysitting options. Also, avail limo service, express check-out, and event spaces.
Experience convenience and luxury at its best at Four Seasons Hotel Mumbai. Book your stay now for a memorable experience!
✦HAPPI HIGHLIGHTS
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Great staff
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Amazing service
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Good breakfast
At the hotel
Popular amenities
38 listed
24-hour fitness facilities
24-hour front desk
24-hour health club
Accessible airport shuttle
Airport transportation - pickup (surcharge)
ATM/banking
Ballroom
Banquet hall
Breakfast available (surcharge)
Concierge service
View all amenities
Pools & wellness
Full-service spa
Wheelchair-accessible pool
Wheelchair-accessible spa
Dining & drinks
Couples/private dining
Food and water bowls
Wheelchair-accessible on-site restaurant
Fitness & outdoors
Rooftop terrace
Safety & cleanliness
Multilingual staff
Getting around & access
Elevator
Free self parking
No accessible airport shuttle
Wheelchair accessible
Wheelchair accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Guest services
Express check-in/check-out
Express check-out
Luggage storage
Safe-deposit box at front desk
Tours/ticket assistance
Services & essentials
Conference space
Designated smoking area
Free WiFi
Limo or town car service available
Nightclub
Porter/bellhop
Reception hall
Wedding services
Review in focus
111 reviews
8/ 10
The area around the property is mostly slum
Kanan · 2025-09-01
The guest experience
9.0out of 10 111 verified reviews
Loved most
Great staff
Amazing service
Good breakfast
Upgraded to a suite
Worth knowing — Cleanliness of the surrounding area · Too much artificial fragrance · No recycling system in rooms
How guests scored the stay
Service10.0
Staff was great; service was very good, credit where it's due.
Value for Money9.5
No specific mention, implying standard quality for this hotel tier.
Food and Beverage9.5
Breakfast was very good, indicating high satisfaction.
Overall Experience9.5
Despite some issues, overall sentiment is positive.
Location8.5
Neighborhood around hotel not clean, affecting the overall perception.
Room Quality8.5
Only the view from the room was not good, rest of the property is excellent.
Amenities8.5
The hotel needs re-evaluation regarding air freshening strategy.
Cleanliness8.0
The area around the property is mostly slum, indicating cleanliness issues.
Live guest feedback
Guest reviews
Mixed experiences
75% of 20 recent stays rated 8+
9.0111 reviews
Guest review
8/10
Kanan · 2025-09-01
“The area around the property is mostly slum ”
Guest review
10/10
Dimian · 2025-08-31
“Staff was great”
Guest review
4/10
Ashwin · family · 2025-08-30
“Too much artificial fragrance smell everywhere. Would advise to switch to natural smells. Neighborhood around hotel not clean, no place within the hotel campus to walk. Staff was very good and so was the breakfast. ”
Guest review
10/10
SANTOSH · family · 2025-08-24
“Amazing service. A++”
Guest review
10/10
Rhushabh · family · 2025-08-24
“Only thing that was not good in this property is the view from the Room. Rest the property is excellent.”
Guest review
10/10
Dimian · 2025-08-20
“NA”
Guest review
4/10
Ashwin · family · 2025-08-13
“The hotel needs to re-evaluate their air freshening strategy. They are using synthetic perfume sprays everywhere in high concentrations which caused us severe headaches. We had to specifically ask them for an air purifier and sheets without the fragrance. The first room we were allotted had roach spray smell. We complained and they moved us to a better one. The horizon views from the sea facing rooms are marvelous but look down and you can’t unsee the conditions around the property. The staff and service were very good (credit where it’s due). ”
Guest review
10/10
Dinesh · 2025-08-12
“They upgraded me to a suite so I was very happy”
Guest review
6/10
Katy · family · 2025-08-05
“All staff are very kind and helpful. The place can be noisy though at late night as the adjacent walls seem to be thin. Laundry service didn’t come on time which was disappointing as it is costly.
A lot of workers around to help when needed.
Disappointing that the hotel doesn’t have a recycling system in the rooms considering global warming etc. Everything goes into one bin. ”
Guest review
10/10
Siddharth · 2025-07-17
“Great property”
Guest review
8/10
Aditya · 2025-06-17
“Good”
Guest review
2/10
Gursewak · family · 2025-03-26
“This property was a complete disappointment. The rooms were dirty, and the entire property was under construction, creating a lot of noise. Moreover, the staff appeared to assign rooms based on skin color, which led us to leave for a different hotel. We ended up wasting two nights’ worth of money for nothing. Will never go back to this hotal nor recommend anyone. Stay away from this property! ”
Guest review
10/10
Kristine Anne · 2025-03-24
“Superb hotel. Staff of the highest quality-gracious, friendly, helpful and so thoughtful. ”
Guest review
10/10
Gobind · 2025-02-10
“Great service”
Guest review
10/10
Christopher · 2025-02-10
“Great hotel ”
Guest review
10/10
Tahir · 2025-01-22
“I liked all .
View from the room have few slum areas.
Hopefully the Efficient BJP Governor help to improve it and make lives better for less fortunate.
”
Bit disappointed with communication
8/10
Helen · 2024-12-11
“Really disappointed that the pool was closed during our stay. If we had know in advance, we would have cancelled our booking and stayed elsewhere. Don’t really expect that from Four Seasons, thought that it would have been made abundantly clear to us on booking.”
Guest review
2/10
armen · 2024-11-11
“Avoid this hotel by all means. I checked in at midnight and my room smelled so bad. They changed my room but I only lasted one more night and I checked out. This is no where near a four seasons hotel. This should be called DARK WINTER. ”
Guest review
10/10
Soren · 2024-11-08
“Staff were excellent. Loved the hotel but missed the pool as under reno ”
