Hotelaholic

Jakarta

Fairmont Jakarta

Jl. Asia Afrika No.8, Gelora Bung Karno, Jakarta, 10270

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious City Getaway

    Fairmont Jakarta, nestled in the heart of Jakarta, offers a modern and luxurious escape with an outdoor pool and free WiFi. The on-site spa and wellness center provide ultimate relaxation for guests.

  • Convenient Location

    Just minutes away from Senayan Golf Course and Plaza Senayan Shopping Mall, Fairmont Jakarta also offers easy access to Sentra Senayan office buildings and the iconic National Monument. Airport shuttle service is available for a hassle-free journey.

  • Elegant Rooms and Amenities

    The well-designed rooms feature city views, flat-screen TVs, and plush bedding. Guests can enjoy the 24-hour front desk service, fitness center access, and dining at Spectrum Restaurant offering Indonesian and Western cuisine.

Experience luxury and convenience at Fairmont Jakarta - book your stay now for an unforgettable getaway!

HAPPI HIGHLIGHTS

  • Exceptional service

  • Great location

  • Elegant rooms

At the hotel

Popular amenities

103 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM/cash machine on site
  • Bar
  • Barber/beauty shop
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Kids' pool
  • Massage services
  • Outdoor pool
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Golf course
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Open-air bath
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Business center
  • Car hire
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Happy hour
  • Higher level toilet
  • Key card access
  • Live music/performance
  • Room service
  • Sun umbrellas
  • Temporary art galleries
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

632 reviews
10/ 10
Exceptional services
Johan · family with children · 2026-09-05

The guest experience

9.6out of 10
632 verified reviews

Loved most

  • Exceptional service
  • Great location
  • Elegant rooms
  • Fun activities for kids

Worth knowing — Limited diversity in the breakfast for local tastes · No special arrangement for celebrations

How guests scored the stay

  • Overall Experience10.0

    An exceptional stay with minor drawbacks; overall satisfaction remains high.

  • Location9.7

    Convenient access to malls and city attractions; great location.

  • Amenities9.7

    Good selection of amenities like the Gold Lounge and K22 offerings.

  • Service9.7

    The staff received multiple praises for their exceptional hospitality and service.

  • Room Quality9.7

    Elegant rooms with a spacious upgrade; met expectations.

  • Value for Money9.7

    A good choice considering overall service and location.

  • Cleanliness9.2

    No negative mentions; standard quality for this hotel tier.

  • Food and Beverage9.2

    Good breakfast variety, though some suggestions for improvement mentioned.

Live guest feedback

Guest reviews

Consistent

92% of 12 recent stays rated 8+

9.6632 reviews
  • Epitome of luxury hotel services

    10/10

    Johan · family with children · 2026-09-05

    “Exceptional services”

  • Very good and beautiful comfortable bed

    8/10

    John Patrick · solo traveller · 2026-08-25

    “Close to plaza senayan and near the stadium you could go for your morning run there FOC”

  • Guest review

    10/10

    MOHAMMED · couple · 2026-08-16

    “فندق فخم معروف من افضل فنادق جاكرتا”

  • Guest review

    10/10

    TOMOKO · family with children · 2026-08-11

    “便利でした。”

  • great place to stay in jakarta

    9/10

    Muhammad · couple · 2026-08-04

    “amazing hotel , great location , nice spacious rooms”

  • Great

    10/10

    David · couple · 2026-08-03

    “Close to stadium great food and drink”

  • Great Suite Upgrade, But Inconsistent Platinum Recognition ⭐

    8/10

    Road26529695768 · Friends getaway · 2026-07-31

    “2-night stay (30 July 2026 – 1 August 2026) Accor Platinum Member ✅ Complimentary room upgrade to a Fairmont Gold Suite. ✅ Complimentary breakfast. ❌ No early check-in or late check-out (late check-out was only extended until 1:00 PM). ❌ No complimentary access to the Fairmont Gold Lounge. ❌ No welcome amenity in the room. As an Accor Platinum member, the elite recognition here felt incomplete. Perhaps this was due to the high number of elite members checking in during my stay, but several expected benefits were not provided. The highlight of the stay was definitely the complimentary suite upgrade—special thanks to Mr. Tri at the Front Office for making that happen. However, aside from the upgrade, the overall Platinum recognition felt rather mediocre. I was also surprised that no welcome amenity was provided in the room, which added to the feeling that the elite experience was inconsistent. P.S. It also took quite a while to get a reply via WhatsApp regarding my late check-out request. In the end, I had to go down to the Front Office to ask in person. Honestly, that’s quite uncommon by Indonesian hospitality standards—even Ibis usually replies faster. 😂”

  • Poor stay.

    4/10

    llG6239WD · Family · 2026-07-25

    “-We stayed at the suite -Outdated rooms that shows age, especially the bathroom -Living room areas behind sofa were dirty -Very noisy at night with motorcycle noise -Staff could have better English -Towels were visibly old. Honestly, the most worn down towel I have ever used at a 5 star hotel -Hotel breakfast at 400K IDR was not worth the price at all, especially when compared to the quality of the food at the other outlets at the hotel. -Staff were generally very helpful, which is a plus. -It's overall a solid 3 star business hotel, but no where near 5 star standards. -I don't normally complain about a hotel, but this hotel is not reflecting the Fairmount standards.”

  • It lived up to my expectations for a five star hotel

    9/10

    Jessica · solo traveller · 2026-07-25

    “Very professional and great concierge services”

  • A Memorable HYROX Surprise at Fairmont Jakarta

    10/10

    ReiHino12345 · Couples · 2026-07-23

    “I would like to express my sincere appreciation to the wonderful team at Fairmont Jakarta for making my boss’s recent visit to Indonesia truly memorable. He came to Jakarta to participate in HYROX, and the team kindly helped us prepare a special surprise to encourage and support him for the event. A heartfelt thank you to the Front Office team, especially Yolanda and Sherry, as well as the Concierge, Guest Services, Reservations teams, and everyone else involved. The room decoration was beautifully prepared, and the thoughtful HYROX-themed cake & video made the surprise even more special. While I may not be able to mention everyone by name, every person involved contributed to creating such a seamless and memorable experience. What impressed me most was the genuine hospitality, attention to detail, and dedication shown by the entire team. It truly felt like they cared about making the occasion special, and that level of thoughtfulness made all the difference. Thank you for going above and beyond. Exceptional service like this is what makes Fairmont Jakarta stand out. Please keep up the amazing work, and we look forward to returning in the future.”

  • ممتازه

    10/10

    Salim · couple · 2026-07-23

    “كل شي ممتاز”

  • Birthday occasion

    10/10

    shalilaat · Family · 2026-07-20

    “Kemarin stay di Fairmont untuk perayaan ulang tahun saya, di bantu dari awal oleh Mas Charlie reception, Mas Titis dan Pak Otay. Sangat worth it menginap disini, great with every assistance they are offered. Thank you for making my day special”

Hotel info and reviews come from third-party sources.