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Jakarta

Grand Dafam Ancol Jakarta

Marina Mediterania, Tower A, Jakarta, 14430

9.6 Wonderful166 guest reviews

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Convenient Location and Amenities

    Grand Dafam Ancol Jakarta offers comfortable apartments near Ancol Entertainment Complex, with free Wi-Fi, 3 pools, and shuttles to nearby attractions.

  • Relaxing Accommodations

    The apartments are elegantly furnished with flat-screen TVs, lounge areas, and bathtubs, providing a peaceful retreat for guests.

  • Leisure and Dining Options

    Guests can unwind with massages or billiards, and indulge in international cuisine at the 24-hour Cumi Cumi Café, followed by live entertainment at Cium Cium Lounge.

Experience a blend of relaxation and convenience at Grand Dafam Ancol Jakarta. Book your stay now!

HAPPI HIGHLIGHTS

  • Helpful, friendly staff often named (Aira, Dinda, Fina, Nabila, Yugo)

  • Early check-in available and smooth check-in process

  • Convenient location near Ancol and beach

At the hotel

Popular amenities

40 listed
  • 24-hour front desk
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
  • Billiards
  • Breakfast takeaway containers
  • Cashless payment available
View all amenities

Pools & wellness

  • Outdoor pool
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware

Fitness & outdoors

  • Fitness center
  • Garden

Rooms & comfort

  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Screens / Barriers between staff and guests for safety
  • Staff adhere to local safety protocols

Getting around & access

  • Lift / Elevator
  • Parking
  • Shuttle service
  • Shuttle service (additional charge)

Guest services

  • Laundry
  • Laundry washed per local authority guidelines

Services & essentials

  • Family rooms
  • Room service
  • Thermometers for guests provided by property
  • Vending machine - drinks

Review in focus

166 reviews
1/ 10
Nulla
FRANCESCO · extended group · 2026-10-08

The guest experience

9.6out of 10
166 verified reviews

Loved most

  • Helpful, friendly staff often named (Aira, Dinda, Fina, Nabila, Yugo)
  • Early check-in available and smooth check-in process
  • Convenient location near Ancol and beach
  • Comfortable rooms suitable for staycation
  • Tasty bread and good breakfast on-site
  • Elevators and generally efficient service

Worth knowing — Cockroaches reported in one room and bad smells in corridor/elevator · Dirty pool and no towels available reported · Outdated furniture, non‑Smart TV and some damaged drawers · Safety deposit box reported locked and unusable for one guest · One instance of poor complaint handling and unfriendly front desk · Elevator shaking reported by a guest

How guests scored the stay

  • Service10.0

    Overall excellent — many guests praise helpful, friendly staff by name (Aira, Dinda, Fina, Nabila, Yugo), smooth check-in and early check-in. One report of unfriendly front desk and poor complaint handling is isolated compared to many positive service mentions.

  • Location10.0

    Consistently praised as a strategic location near Ancol and convenient for beach visits and staycations.

  • Room Quality10.0

    Generally described as comfortable by many guests, though some noted outdated furniture, non‑Smart TV, damaged kitchen drawers and dim lighting; overall comfort remained positive for most reviewers.

  • Amenities10.0

    Guests liked facilities such as elevators and an on-site bread shop; pool exists but there was at least one complaint about dirty pool and lack of towels, and one guest reported a locked safety deposit box.

  • Value for Money10.0

    Perceived as good value by many guests given the location, service and comfort; multiple repeat/recommendation-style comments support strong value perception.

  • Food and Beverage10.0

    Positive comments for breakfast and tasty bread sold on-site; breakfast explicitly described as 'very good' by at least one guest.

  • Overall Experience10.0

    Majority of reviews describe a great or memorable stay with helpful staff and comfortable rooms; a single serious cleanliness/complaint-handling incident lowered the overall sentiment but most stays were positive.

Live guest feedback

Guest reviews

Mixed experiences

71% of 17 recent stays rated 8+

9.6166 reviews

  • ORROR

    1/10

    FRANCESCO · extended group · 2026-10-08

    “Nulla”

  • Check in process

    10/10

    Sightseer37266680871 · Family · 2026-07-11

    “Mantap langsung check in ketika ready”

  • Family time

    10/10

    Ilhamdani00 · Family · 2026-07-06

    “Nice and comfortable, thanks for dinda and fina for helping”

  • Location Near Ancol

    8/10

    191budis · NONE · 2026-07-04

    “Location is near Ancol's beach and it is good. Cleanliness also good. However it would be great when TV in the room using Smart TV for guests convenience.”

  • Great experience

    10/10

    Roving68180586371 · Family · 2026-07-03

    “Easy check in :) They allowed early check in”

  • POOR SERVICES

    2/10

    18fighter · Family · 2026-07-01

    “I chose this hotel because I was looking for a property close to Ancol, and the location was very convenient. I stayed on a Saturday. Upon arrival, one of the staff greeted me by calling me "bro," which I found quite amusing. However, the overall welcome experience was disappointing as the front desk staff did not smile or make me feel genuinely welcomed. The room itself was clean, which I appreciated. However, the furniture looked outdated, the TV was not a Smart TV, and several kitchen set drawers were damaged. The bathroom was clean as well, but the lighting was too dim. The safety deposit box was locked and could not be used. The elevator also shook noticeably every time it was in operation, which made it feel less comfortable. The biggest disappointment was the way my complaint was handled. I requested to meet the Manager on Duty (MOD), but no one came to see me, even until I checked out. I expected better guest service, especially when a guest asks to speak with the manager. The next morning, I went to the swimming pool, but there were no towels available, and the pool was quite dirty. I only stayed in the water for a short time before leaving. It's a shame because the property itself has great potential and a strategic location near Ancol. With better maintenance, cleaner facilities, warmer hospitality, and improved guest complaint handling, this hotel could provide a much better experience.”

  • Great experience

    10/10

    yusnaenik · Family · 2026-06-14

    “Nice hospitallity.. thank u miss nabila for ur help..”

  • Marvelous

    10/10

    revzg · Family · 2026-06-13

    “Special thanks to Yugo at the Reception Desk for the outstanding hospitality and professionalism. Yugo was very welcoming, helpful, and attentive throughout my stay. The check-in process was smooth, and all my inquiries were handled promptly with a genuine smile. Thank you for making my stay even more memorable. Keep up the excellent work, Yugo!”

  • Good

    10/10

    Passenger49806709935 · NONE · 2026-06-02

    “For me, the hotel is good and comfortable. There are elevators, which are good for those who need them. There is a bread shop inside the hotel, and the bread's tasty. Strategic location, near Taman Impian Jaya Ancol. Going to the beach by car from the hotel, and it doesn't feel far. The staff team is friendly, and the service is efficient. Good for a staycation or long trip. Thank you”

  • staycation

    10/10

    K49CEveronicas · Couples · 2026-05-29

    “nice ambience, good service & cozy placee!! recommended🤍🤍 dibantu dengan Kak Aira”

  • Bussiness Trip

    10/10

    50wandaa · Business · 2026-05-14

    “i can early checkin with Aira, thank u”

  • Family trip

    10/10

    olsw2026 · Family · 2026-05-14

    “Very comfortable and good service with mrs aira and also near from ancol”

  • Đánh giá khách sạn rất tốt

    10/10

    Trip34300996275 · Friends getaway · 2026-05-14

    “Phục vụ rất tốt, khách sạn sạch sẽ, checkin with đinda and aira very kind, I’m from Vietnam and stay in Grand Dafam Ancol Jakarta, and also for the breakfast very good!”

  • Staycation for a week nice experince

    10/10

    Road08924107765 · Family · 2026-05-13

    “Penginapan nya menarik early checkin dgn kak aira”

  • Cockroaches all over the place. Bad smell

    1/10

    Vida · couple · 2026-03-14

    “Nothing”

  • Guest review

    5/10

    thamer · extended group · 2026-01-22

    “Location”

  • Not recommended hotel

    2/10

    DayTrip26908474529 · NONE · 2025-12-26

    “Bad staff no recommeded for family stay. I prefer go to other hotel with the the same rate is more benefit than stay in this hotel”

View all guest reviews

Hotel info and reviews come from third-party sources.