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Jakarta

Grand Mercure Jakarta Kemayoran

Jl H Benyamin Sueb Kav B-6, Jakarta, 10610

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Grand Mercure Jakarta Kemayoran offers spacious and modern rooms equipped with a 42-inch LCD TV, minibar, and personal safe. Each room features comfortable amenities like slippers, free toiletries, and a hair dryer, ensuring a relaxing stay for every guest.

  • Convenient Facilities

    Guests can enjoy a year-round outdoor pool, spa center, and a 24-hour front desk for assistance at any time. The hotel also provides free WiFi, ensuring guests stay connected throughout their visit. Additionally, the on-site bar offers a perfect spot to unwind with a refreshing drink.

  • Prime Location

    Located near Jakarta International Expo Kemayoran and within a short drive to popular attractions like Ancol Dreamland, the hotel offers free shuttle services to key destinations. With easy access to the airport and business center, Grand Mercure Jakarta Kemayoran is the ideal choice for both leisure and business travelers.

Book your stay at Grand Mercure Jakarta Kemayoran now for a memorable experience!

HAPPI HIGHLIGHTS

  • Excellent service

  • Great room quality

  • Good amenities

At the hotel

Popular amenities

102 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Business center
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Indoor pool
  • Kids' pool
  • Massage services
  • Outdoor pool
  • Pool bar
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Golf course
  • Outdoor furniture
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Hot spring bath
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out

Services & essentials

  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Evening entertainment
  • Face masks for guests available
  • Free WiFi
  • Happy hour
  • Karaoke
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Nightclub/DJ
  • Room service
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

729 reviews
8/ 10
Parfait
Amadou · solo traveller · 2026-09-17

The guest experience

9.6out of 10
729 verified reviews

Loved most

  • Excellent service
  • Great room quality
  • Good amenities

Worth knowing — Issues with cleanliness · Breakfast not suited for Western tastes

How guests scored the stay

  • Overall Experience10.0

    Overall positive experiences reported across various categories.

  • Service9.9

    Positive mentions of friendly staff and helpful service throughout the hotel.

  • Room Quality9.9

    Rooms are described as clean, spacious, and well-designed.

  • Amenities9.9

    Good amenities including a large pool and well-equipped gym.

  • Value for Money9.9

    Guests feel they receive excellent value for the prices they pay.

  • Location9.4

    Location is strategic and accessible via taxi apps, offsetting some transportation issues.

  • Cleanliness8.9

    Some reviews mention disrepair and dirty rooms, impacting the score.

  • Food and Beverage8.9

    Breakfast has varied options but feedback indicates it may not cater well to western tastes.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 4 recent stays rated 8+

9.6729 reviews
  • Parfait

    8/10

    Amadou · solo traveller · 2026-09-17

    “Parfait”

  • 还是很不错

    10/10

    yuan · extended group · 2026-08-29

    “WIFI 速度慢,屋子有点霉味”

  • Guest review

    9/10

    Jenny · solo traveller · 2026-08-24

    “Gorgeous hotel and really friendly staff”

  • A nice hotel for an academic meeting. But not a good choice for touring.

    10/10

    Ruey · couple · 2026-08-24

    “This hotel met our expectations. We attended an academic conference here for 2 days. The buffet restaurant is very nice with luxury decorations.”

View all guest reviews

Hotel info and reviews come from third-party sources.