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Jakarta

JW Marriott Hotel Jakarta

Jalan DR Ide Anak Agung Gde Agung Kav, Jakarta, 12950

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Each room at JW Marriott Hotel Jakarta offers classic furnishings and stunning floor-to-ceiling windows, providing a sophisticated and comfortable stay. Enjoy modern amenities like tea/coffee facilities, a flat-screen TV, and a minibar for your convenience.

  • Dining Excellence

    Indulge in a culinary journey at the hotel's five dining venues. From the international buffet at Sailendra Restaurant to the live entertainment and cocktails at Blu Martini Bar & Lounge, there's something to satisfy every palate. Experience authentic Japanese and Chinese cuisine at Asuka and Pearl restaurants.

  • Relaxation and Wellness

    Unwind at the outdoor swimming pool or maintain your fitness routine at the on-site fitness centre. For ultimate relaxation, visit the Alameda Spa & Health Club for a rejuvenating massage. With car hire and concierge services available, your stay is sure to be seamless.

Book your stay at JW Marriott Hotel Jakarta and experience luxury in the heart of the city.

HAPPI HIGHLIGHTS

  • Great location

  • Outstanding breakfast

At the hotel

Popular amenities

114 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
View all amenities

Pools & wellness

  • Beauty Services
  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Hot spring bath
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Wheelchair accessible

Guest services

  • Children's playground
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour/class on local culture

Services & essentials

  • ATM/cash machine on site
  • Billiards
  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Evening entertainment
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Games room
  • Happy hour
  • Higher level toilet
  • Indoor play area
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Nightclub/DJ
  • Packed lunches
  • Room service
  • Shallow end
  • Themed dinner nights
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

456 reviews
10/ 10
Fantastic!
Kurihara · solo traveller · 2026-10-15

The guest experience

9.0out of 10
456 verified reviews

Loved most

  • Great location
  • Outstanding breakfast

Worth knowing — Some rooms outdated · Minor service charge issue

How guests scored the stay

  • Service9.8

    Amazing reception and staff providing excellent service.

  • Location9.3

    Great location with nearby attractions.

  • Food and Beverage9.3

    Breakfast was fantastic, with plenty of options.

  • Overall Experience9.3

    Overall a fantastic stay with minor issues.

  • Value for Money9.3

    Good value, especially considering the great breakfast.

  • Cleanliness8.3

    Generally clean, but some rooms are outdated and need renovation.

  • Amenities8.3

    Good amenities, though some could use improvement.

  • Room Quality8.3

    Some rooms are outdated and undergoing renovations.

Live guest feedback

Guest reviews

Mixed experiences

71% of 14 recent stays rated 8+

9.0456 reviews
  • Fantastic!

    10/10

    Kurihara · solo traveller · 2026-10-15

  • Een mooie ervaring en de luxe die je kan verwachten!

    8/10

    Melissa · couple · 2026-09-19

    “Ons hotelkamer was boven onze verwachting. Het zag er precies zo uit in werkelijkheid als dat er werd getoond op website foto's! Echt heerlijk geslapen. Het ontbijt smaakte ook heerlijk. Ruime keuze aan producten. Vriendelijk personeel”

  • Guest review

    10/10

    Anis · family with children · 2026-09-07

    “Hotel de luxe, pas loin d'un centre commercial, litterie d'un confort impécable, le restaurant au petit dejeuner et au diner magnifique (les huitres, les sushi, les glaces, les desserts surtout les cheesecake étaient un délice...)”

  • Guest review

    10/10

    Anis · family with children · 2026-09-07

    “Le luxe et le confort de la literie”

  • Perfetto per un breve soggiorno a Jakarta. Belle camere e colazione top!

    9/10

    Giulia · couple · 2026-09-06

    “Accoglienza, pulizia, stanza e colazione”

  • Guest review

    8/10

    Hanny Z · couple · 2026-09-01

    “Perfect location in kuningan”

  • Guest review

    7/10

    Jhenny · solo traveller · 2026-08-29

    “The service and the breakfast are excellent. Specially for Indonesian food taste. The surprise cake and decorations was very nice gesture.”

  • Guest review

    10/10

    Tahsin · family with children · 2026-08-29

    “Zeer goede en nette hotel, ontbijt was ook top!”

  • Guest review

    9/10

    Sarah · solo traveller · 2026-08-26

    “Centrally located hotel with good restaurants”

  • outstanding, memorable and looking forward to repeating the experience

    10/10

    Arina · solo traveller · 2026-08-25

    “The staff went out of their way to make our stay memorable”

  • Luxury Branding, Disappointing Experience

    2/10

    yasdw2026 · Family · 2026-08-24

    “I am disappointed with my experience at JW Marriott Hotel Jakarta. The hotel has a strong reputation, which is why I expected a consistently high standard of hospitality. Unfortunately, my experience did not live up to that reputation. The service and overall guest experience were not at the level I expected from a luxury property. While the hotel has the potential to provide an excellent experience, the inconsistencies I encountered significantly affected my stay.”

  • Far Below the Standard I Expected

    2/10

    gowerp2026 · Business · 2026-08-24

    “Unfortunately, my experience at JW Marriott Hotel Jakarta did not meet the standards I expected from a five-star property. The overall service and guest experience were disappointing, and the attention to detail was not what I would expect from a hotel of this reputation. I had higher expectations based on the brand’s reputation, but the experience left me dissatisfied. There are several areas where the hotel could improve, particularly in terms of service consistency, responsiveness, and overall guest care. I hope the management takes such feedback seriously and uses it to improve the experience for future guests.”

  • Poor Experience at JW Marriott Jakarta

    2/10

    Menisaa42782 · Couples · 2026-08-21

    “The experience was far below what I expected from a luxury hotel. The service felt slow and unhelpful, the room did not feel properly maintained, and overall the stay was disappointing. For the price and reputation, I expected much better hospitality and attention to detail. Unfortunately, I would not choose to stay here again.”

  • Very helpful and relaxing massage at the Spa by Putri

    10/10

    C5153ORrobins · Solo travel · 2026-08-20

    “Putri was wonderful during the massage session. Highly recommended. I would visit putri again.”

View all guest reviews

Hotel info and reviews come from third-party sources.