Hotelaholic

Jakarta

Park Hyatt Jakarta

JALAN KEBON SIRIH NO 17-19, Jakarta, 10340

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation with Stunning City Views

    Exquisite Dining Options

  • Dining & drinks

    Indulge in a culinary journey with our restaurant offering Indonesian, Italian, and Japanese cuisine. Special dietary requests are also catered to, ensuring a delightful dining experience for every guest.

  • Relaxation and Wellness Amenities

    Unwind and rejuvenate at Park Hyatt Jakarta with access to an outdoor swimming pool, fitness center, sauna, and a hot tub. Pamper yourself with a range of wellness facilities designed to enhance your stay.

Experience luxury and comfort in the heart of Jakarta at Park Hyatt. Book now for an unforgettable stay filled with top-notch amenities and exceptional service.

HAPPI HIGHLIGHTS

  • Helpful staff

  • Pleasant facilities

At the hotel

Popular amenities

118 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Baby safety gates
View all amenities

Pools & wellness

  • Beauty Services
  • Fence around pool
  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Kids' pool
  • Massage services
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Rooftop pool
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Broadcast Live sport events
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Hot spring bath
  • Lower bathroom sink
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Babysitting/child services
  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Evening entertainment
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Happy hour
  • Higher level toilet
  • Key access
  • Key card access
  • Live music/performance
  • Nightclub/DJ
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Sun umbrellas
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

345 reviews
10/ 10
Every single thing
Leo · couple · 2026-10-07

The guest experience

9.6out of 10
345 verified reviews

Loved most

  • Helpful staff
  • Pleasant facilities

Worth knowing — Noisy corner suite · Cleanliness issues

How guests scored the stay

  • Service10.0

    Staff were consistently rated as helpful and attentive.

  • Overall Experience10.0

    Overall great experience with minimal complaints.

  • Location9.8

    Location is good, but noise from the metro may be a concern.

  • Food and Beverage9.7

    KITA restaurant and Li Lian received positive feedback for food quality.

  • Amenities9.7

    Facilities and breakfast were pleasant, contributing to a nice stay.

  • Room Quality9.7

    Nice room with quality deco, but some noise issues reported.

  • Value for Money9.2

    Prices considered reasonable for the quality offered.

  • Cleanliness8.7

    Housekeeping staff seemed rushed, forgetting some items during cleaning.

Live guest feedback

Guest reviews

Consistent

93% of 15 recent stays rated 8+

9.6345 reviews
  • Amazing will be back!

    10/10

    Leo · couple · 2026-10-07

    “Every single thing”

  • A great two-night stay - high quality room furnishings, great service and wonderful breakfast!

    9/10

    Bock Kiat · extended group · 2026-09-06

    “Attentive staff who were willing to go the extra mile to see to our requests being met. E.g. breakfast staff was careful with my special order, usher on Level 23 was jern to accommodate me and brought me to The Library and made sure I was comfortable with the choice of corner to do my work. She even suggested that I could help myself to the welcome drink and snack located on the other side (Check-in counters) if I wanted to.”

  • Overall okay but not as good as it used to be.

    8/10

    Martin · couple · 2026-09-01

    “Hotel is amazing and always loved it… they have however made some sad downgrades”

  • Would definitely stay in Park Hyatt again.

    9/10

    Vic · family with children · 2026-08-28

    “Amazing breakfast, great facilities, amazing staff, beautiful room with view of the central Jakarta”

  • شكراً لكم على حسن الضيافة والاستقبال وجعلتم إقامتنا مميزة

    10/10

    Hassan · couple · 2026-08-23

    “الخدمة والتعامل وحسن الاستقبال”

  • Guest review

    10/10

    Dorsa · solo traveller · 2026-08-21

    “Everything perfect as always”

  • Sehr schönes Luxus-Hotel mit beeindruckender Aussicht.

    10/10

    Joerg · family with children · 2026-08-17

    “Tolles Hotel, tolles Gebäude und sehr schönen Ausblick auf die Skyline von Jakarta. Absolutes Luxus-Hotel. Frühstück sehr gut.”

  • Guest review

    9/10

    Rene · couple · 2026-08-14

    “Friendly staff, breakfast, nice spacious room”

  • Review of Atelier 23 Park Hyatt Jakarta

    6/10

    rlangdoc · Couples · 2026-08-01

    “We had dinner at the “Atelier 23”, in Park Hyatt Jakarta. We wanted to enjoy some “French Brasserie fare” during our stay. We choose “French Onion Soup” and “Light Mushroom Soup”, then “Coq au vin” and “West Java Farm Confit Duck”, then “Sulawesi Crème Vanilla Brulée” and “Slow Baked Chocolate Tart”. First things first, let’s say that the food was superb ! Well prepared, good sized portions. But the service was appalling. Let’s consider that this is supposed to be a 5 stars hotel. We have had better service in Jakarta in street warungs ! Nobody seemed to care to bring us the menu, despite me waving at the staff, (4 or 5 of them), who were too busy talking between themselves, their back to the room. But even when they faced me, it did not seem to concern them. At last, we got the menu, then the same happened again.. and I had to go towards the counter to ask one of them to come to our table to take our order. When the soups came, I suppose we were supposed to eat them with our bare hands.. as nobody thought of bringing spoons with the soups.. Waited 2 or 3 minutes, to check whether someone had realized that they forgot the spoons. If I wouldn’t have stepped forward, again, to the counter, I think we still would be waiting for the spoons. Then the main dish came and the waitress indicated “Boeuf Bourguignon” when placing my “Coq au Vin” on the table. She may not have followed her science classes very carefully ! In summary : 5 Stars for the food and minus 5 stars for the service. All the service crew in this venue should be fired with immediate effect for gross negligence and misbehavior.”

  • Best service

    10/10

    daulical2026 · Friends getaway · 2026-07-29

    “Big thanks to beautiful barista abel abil izal razaan fitri ica best service and the attention keep asking me “are you okay?” Love thenm so much”

  • Good times good vibes

    10/10

    nisnisnissa · Friends getaway · 2026-07-29

    “Razan and Abel you da man! Excellent service good vibes all around. Luv!”

  • Supportive and excellence service

    10/10

    dianr789 · Business · 2026-07-21

    “My company has had the pleasure of hosting a corporate gathering here with our client, and it was a wonderful experience. The team was absolutely superb—especially Victor, Dea, and Ismail—who went above and beyond to support us throughout the event. Your professionalism, responsiveness, and attention to detail made everything run seamlessly. Thank you, Park Hyatt Jakarta, for your outstanding hospitality. We look forward to working with you again!”

  • Execellent

    10/10

    385eris · Business · 2026-07-20

    “sophisticated and elegant atmosphere. Luxury facilities and lot of of spaces for meetings. Execellent and friendly customer service.”

  • Another satisfied customer

    10/10

    761celinel · NONE · 2026-07-20

    “Super happy, no complaint, just another satisfied customer ! Special thanks to michael who did the check in process ! Love the complimentary birthday cake”

  • Top notch luxu=ry in Jakarta

    10/10

    alexjY8512ZX · Business · 2026-07-16

    “The top Park Hyatt hotel I have ever stayed in. Brand new and modern and super architecture. Gorgeous and spacious rooms with WOW floor to ceiling windows . They really know how to take care of Globalist members . Top notch breakfast and service from everyone in the hotel. Extra touches offering Globalists afternoon coicktalis and snacks whihc I havent seen in any other Park Hyatrt. Gorgeous pool on top floor .I wil defintiely return if in Jakarta”

Hotel info and reviews come from third-party sources.