Hotelaholic

Jakarta

Raffles Jakarta

Ciputra World 1, Jakarta, 12940

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Spa and Recreation

    Indulge in massages, body treatments, and facials at the spa. Enjoy 2 outdoor pools, tennis courts, and a health club for relaxation.

  • Dining and Entertainment

    Savor international cuisine at Arts Café by Raffles. Grab a drink at the poolside bar or unwind in one of the 2 bars/lounges. 24-hour room service and coffee shops are available.

  • Sophisticated Rooms and Amenities

    Stay in air-conditioned rooms with minibars and espresso makers. Enjoy complimentary wired and wireless internet and watch premium TV channels. The hotel also offers a business center and express check-in.

Book now for a centrally located, family-friendly experience.

HAPPI HIGHLIGHTS

  • Friendly and attentive staff

  • Amazing food and facilities

At the hotel

Popular amenities

69 listed
  • 24-hour front desk
  • 24-hour pool access
  • Airport transportation - pickup (surcharge)
  • Annual carbon offsets
  • At least 80% of all lighting comes from LEDs
  • Ballroom
  • Biodegradable/compostable stirrers
  • Breakfast available (surcharge)
  • Bulk dispenser for toiletries
  • Change of bed sheets (on request)
View all amenities

Pools & wellness

  • Full-service spa
  • Pool cabanas (surcharge)
  • Sauna
  • Steam room

Dining & drinks

  • Comprehensive food waste policy
  • Locally-sourced food on site (80% or more)
  • Organic food
  • Reusable tableware only
  • Vegetarian breakfast available
  • Wheelchair-accessible on-site restaurant

Fitness & outdoors

  • Comprehensive recycling policy
  • Fitness facilities
  • Garden
  • Grey water recycling system
  • Recycling
  • Tennis lessons on site
  • Vegetable garden

Rooms & comfort

  • Change of towels (on request)

Safety & cleanliness

  • Eco-friendly cleaning products provided
  • Health club
  • Multilingual staff

Getting around & access

  • Elevator
  • Free self parking

Guest services

  • Concierge service
  • Express check-in
  • Express check-in/check-out
  • Express check-out
  • Locally-owned & organized tours & activities
  • Luggage storage
  • Safe-deposit box at front desk
  • Tours/ticket assistance

Services & essentials

  • Conference center
  • Designated smoking area
  • Double-glazing on all windows
  • Eco-friendly toiletries
  • Electric car charging station
  • Free newspapers in lobby
  • Free WiFi
  • Free wired internet
  • Guest education on local ecosystems and culture
  • Housekeeping on request
  • Humane animal treatment
  • LED light bulbs
  • Library
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • No single-use plastic straws
  • No single-use plastic water bottles
  • Playground on site
  • Porter/bellhop
  • Reception hall
  • Reusable cups only
  • Shopping on site
  • Showcase for local artists
  • Sustainability/community reinvestment (10% revenue or more)
  • Vegan menu options available
  • Vegetarian menu options available
  • Water-efficient showers only
  • Wedding services

Review in focus

86 reviews
10/ 10
This was an awesome experience. What a fantastic team of staff members, from the head concierge, head waiter, waiters, soups chef and main chef,… they were all fantastic. Can’t wait to go back
Darcy · partner · 2025-10-09

The guest experience

9.6out of 10
86 verified reviews

Loved most

  • Friendly and attentive staff
  • Amazing food and facilities

Worth knowing — Breakfast coverage issue reported

How guests scored the stay

  • Service10.0

    Staff are friendly and attentive, special touches for our anniversary.

  • Food and Beverage10.0

    Food is amazing and includes special mention of cheesecake.

  • Overall Experience10.0

    Overall exceptional experience with first-class service.

  • Location9.6

    No specific mention in the reviews, but the overall experience suggests it's a good area.

  • Room Quality9.6

    No specific mention in reviews.

  • Amenities9.6

    Fantastic pool and rooftop area.

  • Cleanliness9.1

    No specific mention in the reviews.

  • Value for Money9.1

    No specific mention in the reviews.

Live guest feedback

Guest reviews

Consistent

95% of 20 recent stays rated 8+

9.686 reviews
  • Guest review

    10/10

    Darcy · partner · 2025-10-09

    “This was an awesome experience. What a fantastic team of staff members, from the head concierge, head waiter, waiters, soups chef and main chef,… they were all fantastic. Can’t wait to go back ”

  • Wahnsinnig tolles Hotel - hier stimmt alles

    10/10

    Carolin · 2025-10-04

    “Hier stimmt wirklich alles, wir haben die letzten 2 Nächte unseres Indonesien Urlaubes im Raffles Jakarta verbracht und sind begeistert. Sauber, freundliches&aufmerksames Personal, super Frühstück und alles ist sehr gepflegt. Auch der Spa Bereich sieht toll aus (wir haben diesen nur um uns nach dem Check-out vor dem langen Flug nochmals frisch zu machen genutzt), das Gym ist sehr modern und sauber. Als Krönung haben wir ein Wahnsinns-Upgrade bekommen. Wir sind wirklich begeistert. ”

  • Guest review

    10/10

    Jamie · partner · 2025-09-24

    “Literally blew me away,food is amazing,staff are friendly and attentive,soon as we arrived every staff member knew our names and was always polite,hotel pool and roof top are fantastic ”

  • Wonderful stay at Raffles Jakarta

    10/10

    Amanda · 2025-09-22

    “Beautiful hotel with the most wonderful and thoughtful staff. We absolutely loved everything from the food, to the gym, to the pool. They even did special touches for our anniversary.”

  • Guest review

    10/10

    Cornelia · family · 2025-08-25

    “Amazing staff that made for a memorable stay. Do try the ivory cheesecake!”

  • Guest review

    10/10

    Nadim · 2025-08-25

    “This is my first time staying in Jakarta, and the experience with Raffles has been exceptional. From start to finish, it was first class. What an amazing hotel and superb staff. We shall be getting a corporate membership with this hotel and using it as our primary hotel going forward. Very impressed indeed. 5 Stars!”

  • Guest review

    2/10

    Jimmy Gunardi · 2025-08-24

    “Saya stay di suite room namun saat breakfast kami dengan istri tdk dicover breakfast. Vuman sati orang. Baru pertama kali kejadian spt ini . Sdh sering kesini. Namun kejadian diatas baru terkadi kali ini. Mengecewakan. ”

  • Guest review

    10/10

    MOHD SIZ ALWIYAH · 2025-08-19

    “Very warm and friendly staff”

  • Guest review

    10/10

    Gustav · 2025-08-18

    “Since my Arrival every thing was just Phenomenal Great place to ne”

  • Raffles Hotel is the best hotel in Jakarta

    10/10

    JOHN · 2025-08-06

    “Excellent service, very good.food”

  • Excellent séjour

    10/10

    Marie-Ange · 2025-07-06

    “Tres bel hôtel, service exceptionnel et tres bon petit déjeuner. Merci a André ”

  • Guest review

    10/10

    Kathryn · 2025-06-09

    “I can't find a single fault. I felt like I was a princess living in my own private castle.”

  • Guest review

    10/10

    TERUKO · 2025-04-28

    “totoのウォシュレット完備が嬉しかったです。 レストランやラウンジでもビュッフェの他にオーダーで 海苔巻き等も頂けました。 朝食もスイーツ・ベーカリー等が充実しておりました。 ”

  • Guest review

    10/10

    Abie · 2025-03-24

    “Amazing service”

  • Guest review

    10/10

    Reinaldo · family · 2025-03-19

    “Excellent hotel and super fair for the price. ”

  • Guest review

    10/10

    Abdulaziz · 2025-03-02

    “Excellent ”

  • Guest review

    10/10

    Surenih · 2025-01-02

    “Bästa av allt 5 av 5”

  • Guest review

    10/10

    Michael · partner · 2024-12-23

    “Amazing service was provided and the property is gorgeous.”

  • Guest review

    10/10

    Alan · 2024-11-03

    “Wow. Really the most amazing hotel I have stayed in. The staff are the real gem - so courteous and helpful.”

  • Amazing Stay

    10/10

    LAI · 2024-11-02

    “The stay was amazing in Raflles. Location was very convenient as a business traveler. Will be coming back again.”

View all guest reviews

Hotel info and reviews come from third-party sources.