Hotelaholic

Jakarta

Shangri-La Jakarta

Kota BNI, Jalan Jendral Sudirman Kav.1, Jakarta

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation and Dining

    Surrounded by landscaped gardens, Shangri-La Jakarta offers a luxurious experience with an outdoor pool, pampering spa, and award-winning restaurants. The elegant rooms with city views, marble bathrooms, and modern amenities ensure a comfortable stay. Indulge in a culinary journey with a variety of cuisines ranging from Western to Asian dishes at the hotel's restaurants and lounges.

  • Relaxation and Wellness

    Unwind at the spa with a range of treatments, sauna, and hot tub, or stay active at the fitness centre and tennis courts. The hotel's commitment to guest satisfaction is evident with 24-hour room service and reception. Free WiFi and parking add convenience to your stay.

  • Convenient Location

    Located just 2 km from Jakarta's National Monument and 22 km from Soekarno Hatta Airport, Shangri-La Jakarta offers a perfect blend of luxury and accessibility for your visit to the vibrant city.

Book your stay at Shangri-La Jakarta for an unforgettable experience.

HAPPI HIGHLIGHTS

  • Excellent service

  • Great location

  • Comfortable rooms

At the hotel

Popular amenities

85 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM/cash machine on site
  • Bar
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Beauty Services
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Hot tub/Jacuzzi
  • Kids' pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool bar
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Kid meals
  • Kid-friendly buffet
  • Restaurant
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Broadcast Live sport events
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs
  • Sun terrace
  • Tennis court
  • Tennis equipment
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • Safety deposit box
  • Security alarm
  • Smoke alarms

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out

Services & essentials

  • Business center
  • Car hire
  • Daily housekeeping
  • Designated smoking area
  • Evening entertainment
  • Free WiFi
  • Happy hour
  • Key card access
  • Live music/performance
  • Nightclub/DJ
  • Packed lunches
  • Room service
  • Sun umbrellas
  • Water park
  • WiFi available

Review in focus

886 reviews
10/ 10
Conveniently located, lovely hotel, lots of facilities, clean and tidy. Staff attentive and welcoming, service spot on.
mohammed · solo traveller · 2026-10-13

The guest experience

9.2out of 10
886 verified reviews

Loved most

  • Excellent service
  • Great location
  • Comfortable rooms
  • High quality amenities

Worth knowing — Heavy traffic · Amenities for children incomplete

How guests scored the stay

  • Service9.7

    Exceptional customer service, very friendly and helpful staff throughout.

  • Overall Experience9.4

    Overall excellent experience with high satisfaction.

  • Cleanliness9.3

    Very high cleanliness and ideal conditions in the hotel rooms.

  • Food and Beverage9.3

    Excellent variety and quality of food in restaurants and breakfast.

  • Room Quality9.2

    Rooms are huge and comfortable, offering beautiful views.

  • Value for Money9.2

    Good quality for the price, especially regarding the breakfast and overall services.

  • Location8.8

    Traffic around the hotel can be heavy but overall a good location.

  • Amenities8.8

    Amenities are generally satisfactory; some specific requests were not met.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 7 recent stays rated 8+

9.2886 reviews
  • Guest review

    10/10

    mohammed · solo traveller · 2026-10-13

    “Conveniently located, lovely hotel, lots of facilities, clean and tidy. Staff attentive and welcoming, service spot on.”

  • Great hotel. Wonderful ambiance with clean n functional hotel rooms!

    9/10

    Anjan · extended group · 2026-10-12

    “Great ambiance, rooms, n Bfast spread! Ms Kartini from Satoo took well care of us with her warm hospitality!”

  • Location is close to the center of Jakarta

    10/10

    Astrid · couple · 2026-10-08

    “Comfortable. Live music. Went to Chinese restaurant. Alright breakfast buffet. Staff friendly. House keeping immaculate and attentive.”

  • Placentera

    8/10

    Miguel · solo traveller · 2026-10-07

    “Soy habitual del hotel. Me gusta la ubicación y la relación calidad precio”

  • Attention to detail is second to none

    10/10

    John · solo traveller · 2026-09-16

    “Breakfast and the staff”

  • Perfect!

    10/10

    Saiful Bahrin · couple · 2026-08-31

    “The room, the food and Kartini was superb! Excellent customer service.”

  • Staff were extremely helpful and smiled always when greeting

    10/10

    Kevin · couple · 2026-08-31

    “Everything but especially the staff”

View all guest reviews

Hotel info and reviews come from third-party sources.