Hotelaholic

Jakarta

The Ritz-Carlton Jakarta, Mega Kuningan

Jl. DR. Ide Anak Agung Gde Agung, Jakarta, 12950

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    The Ritz-Carlton Jakarta, Mega Kuningan offers a lavish stay in Jakarta with its pampering spa, modern gym, and a 30-metre outdoor pool. The air-conditioned rooms feature floor-to-ceiling windows and elegant dark wood furniture, providing a luxurious retreat for guests.

  • Culinary Delights

    Indulge in a culinary journey at the hotel's 2 restaurants. Asia Restaurant offers a wide range of international dishes, while Lobo Italian Bistro serves prime grilled steak and Italian specialties. Guests can savor exquisite flavors without leaving the property.

  • Relaxation and Convenience

    Guests can unwind with body massages and foot reflexology at the spa or make use of the jogging track. For added convenience, the hotel provides a business center. Additionally, services like airport transfers and scheduled shuttles ensure a stress-free stay.

Book your stay now for an unforgettable getaway!

HAPPI HIGHLIGHTS

  • Excellent service

  • Great location

  • Spacious and clean rooms

At the hotel

Popular amenities

113 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM/cash machine on site
View all amenities

Pools & wellness

  • Beauty Services
  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Kids' pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Golf course
  • Kids' outdoor play equipment
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs
  • Table tennis
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Hot spring bath
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • BBQ facilities
  • Billiards
  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Indoor play area
  • Karaoke
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Picnic area
  • Room service
  • Shallow end
  • Temporary art galleries
  • Themed dinner nights
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

851 reviews
10/ 10
Free Dinner, breakfast, and lunch. I never thought this before. The room is crystal clean.
Dans Traveller · solo traveller · 2026-10-12

The guest experience

9.4out of 10
851 verified reviews

Loved most

  • Excellent service
  • Great location
  • Spacious and clean rooms

Worth knowing — No sourdough bread options · Dining area noise level

How guests scored the stay

  • Service9.8

    Staff are consistently described as polite, attentive, and going above and beyond.

  • Overall Experience9.8

    Overall stay is described as unforgettable and worth it.

  • Cleanliness9.3

    Overall positive sentiment with mentions of tidy room maintenance.

  • Location9.3

    Positive mentions of the hotel's location in Jakarta.

  • Room Quality9.3

    Room described as nice, spacious, and clean.

  • Amenities9.3

    Amenities are mentioned as good and sufficient.

  • Value for Money9.3

    Guests feel the price reflects the quality of the stay.

  • Food and Beverage8.8

    Food options are generally good, though improvement suggested for some choices.

Live guest feedback

Guest reviews

Consistent

92% of 12 recent stays rated 8+

9.4851 reviews
  • Love it.

    10/10

    Dans Traveller · solo traveller · 2026-10-12

    “Free Dinner, breakfast, and lunch. I never thought this before. The room is crystal clean.”

  • An outstanding and amazing experience with awesome staff

    10/10

    Phil · extended group · 2026-10-11

    “The staff were amazing, every encounter was met with a smile. They could not do enough for you and went above and beyond. The beds were comfortable and the room spacious. The spa area with sauna, hot tub and steam room was outstanding. The food in the Club area was appetizing and varied, but the food highlight was the buffet in the Asia restaurant.”

  • Guest review

    10/10

    myriam · couple · 2026-10-08

    “La propreté et là décoration”

  • exceptional staff, food, facilities, and location, I'll be back on December 25th for Christmas.

    10/10

    Syed Omer Mohiuddin · couple · 2026-09-14

    “I started staying at The Ritz-Carlton Jakarta since 2025, My trips are between 3 to 4 times a year, and it never disappoints. The staff, food, facilities, and location are all exceptional, it truly feels like a second home. I can't wait to visit again on December 25th to celebrate Christmas with them. The staff Melany is always welcoming and she take cares of my special request all the time. Thanks Melany!!”

  • Guest review

    10/10

    Dmitrii · solo traveller · 2026-09-14

    “I like Ritz-Carlton))”

  • Stress free family shortcation

    10/10

    Fitri Merina · family with children · 2026-09-11

    “**10/10 — An Amazing Family Getaway!** We had an absolutely wonderful stay at the Ritz, and I can honestly say it was a perfect, stress-free four-day family getaway. The staff were amazing from beginning to end — incredibly friendly, welcoming, and helpful. They were especially wonderful with my 4-year-old son and made our whole family feel so comfortable and well taken care of. We actually felt so welcomed that we ended up booking another room for my sister’s family as well! The breakfast is always amazing, as it has been for us for many, many years. We also really enjoyed the Ritz Kids activities. My son had such a great time with the cooking class, scavenger hunt, and other activities. The kids' meals were also a great touch. We loved having lounge access, and the swimming pool was beautiful, quiet, and relaxing — exactly what we needed for a family break. We also booked airport transportation both ways, and everything went smoothly and professionally. Overall, it was simply perfect. From the wonderful staff and family-friendly activities to the food, pool, lounge, and smooth airport transfers, everything made our stay relaxing and enjoyable. We left feeling refreshed and already looking forward to coming back! **10/10 — highly recommended for a relaxing family getaway!**”

  • Guest review

    9/10

    Pedro · couple · 2026-09-10

    “Professional staff”

  • Guest review

    5/10

    Sam · couple · 2026-09-08

    “Rooms are very spacious. Front of staff and housekeeping are kind and try their best to help you”

  • Guest review

    10/10

    Anis · family with children · 2026-09-07

    “c'est le Ritz! fidel à sa réputation, nous avons passé une nuit dans cette hotel avant d'entamer 18H de vol pour rentrer à la maison (2 chambres 3 adultes et 2 enfants), nous avons choisis cet hotel pour nous reposer... nous n'avons pas été décu, la grandeur de la chambre (deux lits king size), SDB très grande, chambre très spacieuse, le personnel vraiment au petit soin, piscine tres grande, buffet du matin dans un restaurant magnifique très variés... en 19 jours nous avons séjourné dans 5 hotels de luxe 5* en indonesie (Sheraton Mariott...) mais le ritz garde sa petite particularitée dans tout : juste l'omelette du matin fait la différence!”

  • Luxe et Confort

    10/10

    Anis · family with children · 2026-09-07

    “Luxe et Confort”

  • Guest review

    9/10

    Khurram · solo traveller · 2026-09-04

    “All good”

  • Guest review

    10/10

    Angelo · solo traveller · 2026-09-04

    “Stanza enorme e pulitissima. Staff gentilissimo e disponibile. Colazione eccezionale, buffet con un ampia scelta e ottima qualità. Rapporto qualità/prezzo eccezionale.”

Hotel info and reviews come from third-party sources.