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Mataram

Golden Palace Hotel Lombok

Jl. Sriwijaya no. 38, Mataram, 832231

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Modern and Elegant Accommodation

    Experience modern and elegant accommodation at Golden Palace Hotel Lombok, located in the heart of Mataram. Each room is equipped with an LED TV, central air conditioning, and a seating area for your comfort. Enjoy the convenience of an electric kettle and a private bathroom with free toiletries.

  • Luxurious Amenities

    Indulge in the luxurious amenities offered at the hotel, including an outdoor swimming pool to relax by, an on-site spa and wellness centre for ultimate rejuvenation, and free WiFi throughout the property. Stay active at the fitness centre or unwind with afternoon tea at the Sky Lounge overlooking the city.

  • Dining Excellence

    Savor a culinary journey at the on-site restaurants - Cendrawasih Restaurant for Chinese cuisine, Merak Restaurant for Indonesian and Western dishes, or opt for room service for a private dining experience. Don't miss the chance to enjoy free live music on selected evenings during your stay.

Book your stay at Golden Palace Hotel Lombok for a truly unforgettable experience.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

  • Delicious food

At the hotel

Popular amenities

56 listed
  • 24-hour front desk
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
  • Business center
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
View all amenities

Pools & wellness

  • Outdoor pool
  • Sauna
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Sun terrace
  • Terrace

Rooms & comfort

  • Non-smoking rooms

Safety & cleanliness

  • Dry cleaning
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking

Guest services

  • Concierge service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Designated smoking area
  • Family rooms
  • Free WiFi
  • Karaoke
  • Non-smoking throughout
  • Room service
  • WiFi available

Review in focus

171 reviews
8/ 10
Umfangreiches Frühstück mit internationalen und lokalen Gerichten
Frank · couple · 2026-10-18

The guest experience

9.8out of 10
171 verified reviews

Loved most

  • Friendly staff
  • Great location
  • Delicious food

Worth knowing — Issues with some rooms · Noise from ceiling speakers

How guests scored the stay

  • Cleanliness10.0

    Reviews consistently mention cleanliness positively, with guests noting very clean rooms and good housekeeping.

  • Service10.0

    Staff is often described as friendly and accommodating, going above and beyond to meet guest needs.

  • Overall Experience10.0

    Guests uniformly express satisfaction, calling their stay enjoyable and expressing intent to return.

  • Location10.0

    Reviews highlight the strategic location, easily accessible and central to Mataram attractions.

  • Food and Beverage10.0

    The food quality received high praise, described as delicious and well-prepared.

  • Room Quality9.5

    Rooms are reported as spacious and comfortable, though some issues related to maintenance were mentioned.

  • Value for Money9.5

    Many guests feel the pricing reflects the quality and services provided.

  • Amenities9.5

    Reviewers appreciate the pool and other facilities, indicating they are well-maintained.

Live guest feedback

Guest reviews

Consistent

80% of 10 recent stays rated 8+

9.8171 reviews
  • Guest review

    8/10

    Frank · couple · 2026-10-18

    “Umfangreiches Frühstück mit internationalen und lokalen Gerichten”

  • Fine

    7/10

    Frank · couple · 2026-09-06

    “Good for family”

  • Fine. Fine

    8/10

    Frank · couple · 2026-09-06

    “Professional”

  • Bon hôtel mais sans restauration

    8/10

    Nora · family with children · 2026-08-20

    “Chambre spacieuse, grande piscine, et rooftop. Le personnel très gentil”

  • Guest review

    6/10

    Aina · solo traveller · 2026-08-09

    “La localización y el staff”

  • Ein perfekter Aufenthalt – saubere Unterkunft, hervorragender Service und ein ausgezeichnetes Preis-

    10/10

    Tolga · couple · 2026-08-03

    “Die Unterkunft war hervorragend. Alles war sehr sauber und hochwertig eingerichtet – auf europäischem Standard. Das Zimmer war komfortabel, das Frühstück abwechslungsreich und lecker. Das Personal war sehr freundlich und hilfsbereit. Ich habe mich rundum wohlgefühlt und würde jederzeit wiederkommen.”

  • geweldig!!!!!!!!

    10/10

    Faisel · solo traveller · 2026-07-22

    “het personeel, vriendelijk attent en zeer hulpvaardig. mijn mooiste verblijf tot nu toe in een hotel. verder een super ontbijt. mijn speciale dank aan Reeza Pahlevie, de MD en aan Nohan die mij met raad en daad bijstond”

  • Guest review

    9/10

    Rudolf · solo traveller · 2026-07-15

    “Waren sehr zufrieden. Pool für nicht so geübte Swimmer hervorragend”

  • love it!

    10/10

    461farhanaa · Friends getaway · 2026-07-14

    “Good😍 i like the ambience!!!”

  • A very nice and comfortable city hotel. The bathtub in the room was amazing.

    9/10

    Joshua · couple · 2026-07-07

    “Location and accommodations are great for Lombok and the city. The pool is very nice.”

View all guest reviews

Hotel info and reviews come from third-party sources.