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Nusa Dua

The Laguna, A Luxury Collection Resort & Spa, Nusa Dua, Bali

Kawasan Pariwisata Lot N2, Nusa Dua, 80363

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Luxurious Lagoon Paradise

  • Exquisite Accommodations

    The Laguna offers spacious rooms and villas with around-the-clock butler service, wooden furnishings, and balconies with stunning views.

  • Recreational Activities

    Enjoy a variety of activities arranged by the friendly concierge staff, from kite flying to water sports, or indulge in beauty treatments at the Lagoon spa.

  • Culinary Delights

    Delight your taste buds with all-day dining at Banyubiru, fresh seafood at Arwana, and signature cocktails at various beachfront and poolside bars.

Book your stay at The Laguna now to experience unparalleled luxury and relaxation!

HAPPI HIGHLIGHTS

  • Friendly and attentive staff

  • Beautiful facilities

At the hotel

Popular amenities

129 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM/cash machine on site
  • Bar
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Beauty Services
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Kids' pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool with view
  • Salt-water pool
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool
  • Swimming pool toys

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Beach
  • Beachfront
  • Bike tours
  • Cycling
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Golf course
  • Outdoor furniture
  • Personal trainer
  • Private beach area
  • Sun loungers or beach chairs
  • Sun terrace
  • Table tennis
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Hot spring bath
  • Non-smoking rooms
  • Public Bath
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • BBQ facilities
  • Billiards
  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Evening entertainment
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Happy hour
  • Key card access
  • Live music/performance
  • Minimarket on site
  • Mobile app for room service
  • Movie nights
  • Non-smoking throughout
  • Packed lunches
  • Pub crawls
  • Room service
  • Shallow end
  • Sun umbrellas
  • Themed dinner nights
  • Toilet with grab rails
  • WiFi available

Review in focus

1,708 reviews
9/ 10
Schönes Zimmwr. Relativ schöner Strand Riesiges Frühstücksbuffet
Jochen · family with children · 2026-10-20

The guest experience

9.4out of 10
1708 verified reviews

Loved most

  • Friendly and attentive staff
  • Beautiful facilities

Worth knowing — Food quality concerns · High prices for some offerings

How guests scored the stay

  • Service10.0

    Staff members like Risma and Mr. Ade received high praise for their friendliness and attentiveness.

  • Location10.0

    The location is convenient for accessing nearby islands and activities.

  • Overall Experience10.0

    Positive sentiments throughout the stay, with many recommending the hotel.

  • Room Quality9.5

    The rooms were described as well thought out and comfortable.

  • Amenities9.5

    Features numerous saltwater pools and daily activities available to guests.

  • Cleanliness9.0

    Standard quality for this hotel tier.

  • Value for Money8.5

    Some guests expected more quality for the price paid.

  • Food and Beverage8.5

    Mixed reviews; while some praised the breakfast, others found the food lacking.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 13 recent stays rated 8+

9.41708 reviews
  • Beachhotel

    9/10

    Jochen · family with children · 2026-10-20

    “Schönes Zimmwr. Relativ schöner Strand Riesiges Frühstücksbuffet”

  • Geweldig resort op een goede locatie

    10/10

    Michel · couple · 2026-10-20

    “Wat een geweldig resort! Aardig personeel, mooie kamers, fantastisch ontbijt en goede locatie”

  • Overall we enjoyed our stay at Lugana.

    9/10

    Benedict · couple · 2026-10-20

    “Room was fantastic and the staff were outstanding. We loved the breakfast and accessibility to the beach was amazing. The resort is also well located in the Nusa Dua area, close to Bali Collection for shopping and restaurants.”

  • Guest review

    8/10

    Kathryn · extended group · 2026-10-18

    “Our room was a little bit tied cupboards need repairs”

  • Best holiday and hotel

    10/10

    Katharina · family with children · 2026-10-16

    “Absolutely stunning resort, everything was perfect, wonderful staff and even small details to make our stay more perfect. Just as an example for how hotel cares about details: there was a staff member who gave away free little icecreams every day around lunch at the beach.”

  • Pure Erholung unter Freunden in einem traumhaften Resort.

    10/10

    Yannis · couple · 2026-10-16

    “Eine schlicht traumhafte Unterkunft, welche durch eine tolle Poollandschaft, schöne Zimmer, gepflegten Strand und leckere Verpflegungsmöglichkeiten überzeugt. Das grösste Hghlight waren die Mitarbeitdenden. Unglaublich herzlich, zuvorkommend und man konnte sich so nur zu Hause fühlen.”

  • Had a great holiday

    10/10

    Hannah · family with children · 2026-10-12

    “I loved the location of the hotel and also the food is really nice! Hotel facility was excellent! The beach is beautiful and also there so many daily activities to do.”

  • Guest review

    10/10

    Claire · couple · 2026-10-11

    “The laguna is so stunning and all the staff are so lovely and accommodating! Everything was super clean and the pools around the resort were so calm and relaxing!”

  • Great stay and will be coming back

    10/10

    andrew · couple · 2026-10-09

    “Great location and fantastic pools”

  • Graag langer verblijf gehad.

    9/10

    Thijs · solo traveller · 2026-10-08

    “Vriendelijkheid van het personeel en pro actief in service verlening.”

  • Agradable

    8/10

    Belén · couple · 2026-09-20

    “Muchas piscinas y muy grandes Habitaciones espaciosas y cómodas Personal muy amable”

  • Guest review

    10/10

    Ahmed · extended group · 2026-09-18

    “One of the best Resort that I have visited ever From the check in until the check out we received the best treatment ever. The breakfast was so delicious and the staff in all restaurants was very friendly and helpful. The room service was great too and very present for every detail. We have faced an issue with my wife’s phone and the resort was there with us until we did find it we really appreciate their help.”

  • Un loc frumos pentru un concediu relaxant

    10/10

    ank1402 · solo traveller · 2026-09-17

    “Camera mare, curata, plaja frumos amenajata, personal foarte amabil. Proprietate mare, bine intretinuta, multe piscine”

View all guest reviews

Hotel info and reviews come from third-party sources.