HAPPI EXPERIENCE
The stay, in detail
Luxurious Accommodation
Experience a blend of Asian and Javanese luxury at Shangri-la Surabaya. Each air-conditioned room features modern amenities and elegant decor, ensuring a comfortable stay.
Recreational Activities
From a free-form outdoor pool to tennis courts, guests can enjoy a variety of recreational activities during their stay. Relax in the tropical landscapes or engage in a friendly game of tennis.
Convenient Location
Ideally located near popular attractions and shopping centers, Shangri-la Surabaya offers a convenient stay for both leisure and business travelers. Plus, enjoy complimentary shuttle services to nearby malls for a seamless shopping experience.
Book your stay at Shangri-la Surabaya now for an unforgettable luxurious experience!
HAPPI HIGHLIGHTS
Comfortable accommodations
Exceptional service
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- Accessible parking
- Air conditioning
- Airport drop off
- Airport pick up
- Airport shuttle
- Airport shuttle (additional charge)
- Allergy-free room
- ATM/cash machine on site
View all amenities
Pools & wellness
- Barber/beauty shop
- Fitness/spa locker rooms
- Hot tub/Jacuzzi
- Kids' pool
- Massage services
- Outdoor pool
- Pool bar
- Sauna
- Spa/wellness center
- Swimming pool
Dining & drinks
- Bar
- Breakfast in the room
- Breakfast takeaway containers
- Delivered food - securely covered
- Food delivered to guest room
- Kid-friendly buffet
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
- Snack bar
Fitness & outdoors
- Fitness center
- Fitness facilities
- Garden
- Golf course
- Kids' outdoor play equipment
- Sun loungers or beach chairs
- Sun terrace
- Tennis court
- Tennis equipment
Rooms & comfort
- CCTV in common areas
- CCTV outside property
- Emergency cord in bathroom
- Hot spring bath
- Non-smoking rooms
Safety & cleanliness
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Dry cleaning
- Fire extinguishers
- First aid kit available
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Process in place to check health of guests
- Safety deposit box
- Screens / Barriers between staff and guests for safety
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Free Parking
- Lift / Elevator
- Parking
- Shuttle service
- Shuttle service (additional charge)
- Shuttle service (free)
- Valet parking
Guest services
- Children's playground
- Concierge service
- Currency exchange
- Express check-in/check-out
- Fax/photocopying
- Invoice provided
- Ironing service
- Kids' club
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Meeting/banquet facilities
- Tour desk
Services & essentials
- Car hire
- Cashless payment available
- Daily housekeeping
- Designated smoking area
- Face masks for guests available
- Free WiFi
- Games room
- Key card access
- Live music/performance
- Movie nights
- Nightclub/DJ
- Packed lunches
- Picnic area
- Room service
- Shallow end
- Sun umbrellas
- Toilet with grab rails
- Water slide
- WiFi available
Review in focus
538 reviews
8/ 10
Preis Leistung waren gut, und wie gewohnt im Shangri-la