Hotelaholic

Jerusalem

Orient by Isrotel Exclusive

3 Emek Refaim St, Jerusalem, 91999

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Wellness Area and Swimming Pools

    Indulge in relaxation at Orient by Isrotel Exclusive with its wellness area offering a sauna, hot tub, hammam, and fitness facilities. Dive into luxury with not just one, but two swimming pools - indoor and seasonal outdoor, perfect for unwinding after a day of exploring Jerusalem.

  • Convenient Location and Modern Amenities

    Situated just 1.5 km from the city centre, this hotel offers easy access to must-visit sites like the Western Wall and the Church of the Holy Sepulchre. Enjoy modern comforts in every room, including air conditioning, flat-screen TV, and free WiFi. Some rooms even boast a private balcony for a touch of serenity.

  • Culinary Delights and Entertainment

    Satisfy your cravings at the on-site restaurant and bar, serving up delectable dishes and refreshing drinks. For entertainment, take a short 5-minute walk to Jerusalem's First Station entertainment area.

Book now and elevate your Jerusalem experience at Orient by Isrotel Exclusive.

HAPPI HIGHLIGHTS

  • Great service

  • Excellent location

  • Comfortable rooms

At the hotel

Popular amenities

89 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Babysitting/child services
  • Bar
  • Barber/beauty shop
  • Beauty Services
  • Breakfast takeaway containers
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hair Salon Services
  • Indoor pool
  • Massage services
  • Outdoor pool
  • Outdoor pool - seasonal
  • Rooftop pool
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Wine/champagne

Fitness & outdoors

  • Broadcast Live sport events
  • Cycling
  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Games room
  • Hammam
  • Happy hour
  • Key access
  • Key card access
  • Non-smoking throughout
  • Room service
  • Temporary art galleries
  • WiFi available

Review in focus

2,270 reviews
9/ 10
מלון מהמם, נקי, חדרים מרווחים, ארוחת בוקר מעולה, מתקנים איכותיים (בריכות, חדר כושר, סאונה), מיקום מושלם, חניון קרוב.
Smadar · couple · 2026-10-17

The guest experience

9.0out of 10
2270 verified reviews

Loved most

  • Great service
  • Excellent location
  • Comfortable rooms

Worth knowing — Cleanliness issues · Noisy environment · Dining area crowded

How guests scored the stay

  • Service9.9

    Multiple reviews praised the helpfulness and dedication of the staff.

  • Location9.5

    The location received positive comments for convenience and accessibility.

  • Overall Experience9.4

    Overall experiences were very positive despite some minor issues.

  • Amenities8.9

    Facilities like the pool were appreciated, though some improvements suggested.

  • Value for Money8.9

    General satisfaction with the price to quality ratio was mentioned.

  • Cleanliness8.5

    Reviews highlighted issues with cleanliness in dining areas and bathrooms.

  • Food and Beverage8.5

    Food quality was positively noted but dining experience was sometimes chaotic.

  • Room Quality8.4

    Rooms were comfortable but some found issues with noise and privacy.

Live guest feedback

Guest reviews

Mixed experiences

86% of 7 recent stays rated 8+

9.02270 reviews
  • מלון מהמם במיקום מושלם.

    9/10

    Smadar · couple · 2026-10-17

    “מלון מהמם, נקי, חדרים מרווחים, ארוחת בוקר מעולה, מתקנים איכותיים (בריכות, חדר כושר, סאונה), מיקום מושלם, חניון קרוב.”

  • אירוח מושלם

    10/10

    Avi · couple · 2026-10-16

  • בסדר מינוס (בגלל בגלל הבלתי נסבל לאורך רוב היום)

    10/10

    Michael · couple · 2026-10-12

    “כל שנה אנו באים בימים הנוראים לחוות את ירושלים ולהינות מההופעה של דוד דאור ארוחת הבוקר היא אטרקציה ברמה בינלאומית !!!”

  • Hochwertige Ambient Exclusiv

    10/10

    Alina · couple · 2026-10-07

    “Sauberkeit, Freundlichkeit, Ausstattung auf höchstem Niveau”

  • Guest review

    10/10

    michel · solo traveller · 2026-09-17

    “השרות ,המזון,אדיבות”

  • חוויה נעימה מאוד עם שירות פחות אדיב

    9/10

    Daniel · couple · 2026-09-14

    “‏המלון הרגיש במרמה מאוד מאוד גבוהה היה בו את כל מה שרצינו ויותר חדרים היו נקיים מאוד המיקום היה פגז היה קל להגיע אליו”

  • מאכזב מאוד

    3/10

    Sun · couple · 2026-09-13

    “בריכה נחמדה וארוחת בוקר לא רעה”

View all guest reviews

Hotel info and reviews come from third-party sources.