Hotelaholic

Jerusalem

Waldorf Astoria Jerusalem

26-28 Agron Street, Jerusalem, 9419008

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Experience the epitome of luxury at our international hotel brand in Jerusalem. Our spacious rooms and suites are elegantly designed with arched windows, chandeliers, and Italian marble bathrooms. Enjoy the comfort of custom Serta mattresses, plush robes, and exclusive bath amenities.

  • Fine Dining Options

    Indulge in a culinary journey at our three dining outlets. From refined dairy menus to gourmet meat dishes, our restaurants offer a diverse range of flavors to satisfy your palate. Don't miss the opportunity to savor craft cocktails, chef-made pastries, and afternoon tea in a sophisticated atmosphere.

  • Relaxation and Wellness

    Unwind at the only Spa Guerlain in Israel, located within our hotel. Treat yourself to rejuvenating spa treatments and massages, or simply relax in the outdoor garden terrace while enjoying refreshing cocktails. Take advantage of our 24-hour room service for a truly seamless and enjoyable stay.

Book now to elevate your Jerusalem experience with us!

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

  • Clean rooms

At the hotel

Popular amenities

85 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • Babysitting/child services
  • Bar
  • Barber/beauty shop
  • Breakfast in the room
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Indoor pool
  • Massage services
  • Sauna
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Breakfast takeaway containers
  • Delivered food - securely covered
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Chapel/shrine
  • Daily housekeeping
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Hammam
  • Key access
  • Key card access
  • Non-smoking throughout
  • Room service
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

488 reviews
10/ 10
Très belle emplacement hôtel merveilleux petit-déjeuner extraordinaire et très copieux bien varié il y a pour tous les goûts je recommande vivement
Etedgui · couple · 2026-10-20

The guest experience

9.0out of 10
488 verified reviews

Loved most

  • Friendly staff
  • Great location
  • Clean rooms
  • Beautiful hotel

Worth knowing — Expensive breakfast · Some cleanliness issues · Limited parking

How guests scored the stay

  • Location9.8

    Ideal location mentioned multiple times as a strong point.

  • Service9.8

    Staff praised for being helpful, accommodating requests, and providing excellent service.

  • Overall Experience9.3

    Mostly positive feedback about the overall stay.

  • Room Quality9.3

    Rooms described as modern, clean, and well-maintained.

  • Amenities8.8

    Amenities like the pool and breakfast service noted favorably, but breakfast quality critiqued.

  • Value for Money8.8

    Mixed feelings on value, with some saying it doesn't justify the price.

  • Cleanliness8.3

    Some negative sentiment about cleanliness, particularly regarding soap and amenities.

  • Food and Beverage7.8

    Several complaints about the breakfast quality and its pricing.

Live guest feedback

Guest reviews

Mixed experiences

56% of 9 recent stays rated 8+

9.0488 reviews
  • Vacances à Jérusalem

    10/10

    Etedgui · couple · 2026-10-20

    “Très belle emplacement hôtel merveilleux petit-déjeuner extraordinaire et très copieux bien varié il y a pour tous les goûts je recommande vivement”

  • מהנה נחזור בטוח

    9/10

    shai · family with children · 2026-10-19

    “ארוחת בוקר טובה”

  • חופשה קצרה אבל נהדרתתתת.

    10/10

    naftail · couple · 2026-10-07

    “היה מושלם מבחר מטורף טרי.צוות אדיב שרותמקסים מחכים לפעם הבאה”

  • Guest review

    10/10

    eyal · couple · 2026-09-19

    “מלון יוקרתי ויפה מאוד. חדרים גדולים ונקיים. ארוחת בוקר טובה מאוד.”

  • שירות מזעזע.

    1/10

    Liel · couple · 2026-09-16

    “מיקום טוב, מצטלם יפה”

  • מאכזב

    6/10

    Noa Shira Limor · family with children · 2026-09-06

    “מיקום, בניין יפה, חדרים מעוצבים”

  • מאכזב

    6/10

    Noa Shira Limor · couple · 2026-09-06

    “מבנה מהמם, קרוב למרכז ולכותל”

  • Guest review

    1/10

    horzam · couple · 2026-09-05

    “My room is dirty.”

  • Guest review

    10/10

    Anat · couple · 2026-09-03

    “נקי. מסודר”

Hotel info and reviews come from third-party sources.