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Bellagio

Grand Hotel Villa Serbelloni

Via Roma 1, Bellagio, 22021

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Spa and Recreation Facilities

    Indulge in massages, body treatments, and facials at the full-service spa. Enjoy the private beach, health club, and outdoor pool for ultimate relaxation and leisure.

  • Gourmet Dining and Refreshing Beverages

    Treat yourself at one of the two restaurants or enjoy room service. Sip on your favorite drink at the bar or poolside bar. Start your day with a complimentary buffet breakfast served daily.

  • Elegant Rooms and Top-Notch Amenities

    Stay in one of the individually furnished guestrooms with premium bedding and modern amenities. Benefit from complimentary Wi-Fi, flat-screen TVs, and luxurious bathrooms. Explore nearby attractions like San Giacomo Basilica and Villa Serbelloni during your stay.

Book your luxurious stay at Grand Hotel Villa Serbelloni for a memorable lakeside experience.

HAPPI HIGHLIGHTS

  • Beautiful location

  • Exceptional service

At the hotel

Popular amenities

45 listed
  • 24-hour front desk
  • Ballroom
  • Banquet hall
  • Boat tours on site
  • Concerts/live shows
  • Concierge service
  • Electric car charging station
  • Elevator
  • Fitness facilities
  • Food and water bowls
View all amenities

Pools & wellness

  • Full-service spa
  • Pool sun loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Dining & drinks

  • Free breakfast
  • Free buffet breakfast
  • Snack bar/deli

Fitness & outdoors

  • Garden
  • Golfing nearby
  • On private beach
  • Rooftop terrace
  • Terrace

Rooms & comfort

  • Turkish bath/Hammam

Safety & cleanliness

  • Health club
  • Multilingual staff
  • Smoke-free property

Getting around & access

  • Free self parking
  • Free valet parking
  • Wheelchair accessible

Guest services

  • Luggage storage
  • Safe-deposit box at front desk
  • Tours/ticket assistance

Services & essentials

  • Free WiFi
  • Garage
  • Limo or town car service available
  • Motor boating on site
  • Playground on site
  • Porter/bellhop
  • Racquetball/squash on site
  • Sailing on site
  • Tasting room
  • Train station pickup (surcharge)
  • Trampoline
  • Water skiing nearby

Review in focus

131 reviews
10/ 10
We traveled to Bellagio early October 2025 for our honeymooon!! This hotel was amazing - it is absolutely the best place to stay in all of Lake Como, and possibly all of Italy. The staff were extremely friendly, helpful, and attentive. They often remembered our drink orders from the previous day and recognized us when we came and went. The hotel itself is beautiful and the rooms were quiet, clean, and spacious. Breakfast spread in the morning was great - there is something for everyone including gluten free options. We did not eat at either of the restaurants onsite but enjoyed snacks and drinks poolside and from the bar inside. We very much enjoyed our couples massages at the spa and the concierge organized a wonderful private boat tour of the lake. The property is tucked away in a quiet corner of Bellagio with a great view and away from the chaos. Close to the ferry and all the shops/restaurants. The property was very secure as well, non hotel guests were not permitted in. Our only small complaint was that the hotel AC was not on, front desk stated they were in heating mode so the AC in our room did not turn on. We had to sleep with our balcony door cracked which did cause us to hear the church bells early in the morning. Overall would highly recommend and if we return to Bellagio we will definitely stay here again!
Alex · 2025-10-07

The guest experience

9.2out of 10
131 verified reviews

Loved most

  • Beautiful location
  • Exceptional service

Worth knowing — Inconsistent service · Value for money concerns

How guests scored the stay

  • Location10.0

    Multiple mentions of the beautiful location near the lake and in the center of town.

  • Cleanliness9.6

    The property was described as beautiful and clean, with plenty of room. Very clean.

  • Food and Beverage9.6

    Food quality praised, with mention of delicious dining options.

  • Overall Experience9.6

    Most guests had a wonderful experience, praising the hotel while noting some areas for improvement.

  • Amenities9.6

    Amenities such as the spa, pool, and breakfast options were generally well-received, though some guests felt basic comforts were lacking.

  • Service8.6

    Mixed reviews on service; while some praised the staff, one review highlighted unpleasant experiences.

  • Room Quality8.6

    Room quality varied; some rooms were good, while one review mentioned issues with the lake view balcony room.

  • Value for Money8.1

    Criticism on value for money due to extra charges for basic comforts, making overall value questionable.

Live guest feedback

Guest reviews

Consistent

85% of 20 recent stays rated 8+

9.2131 reviews
  • Guest review

    10/10

    Alex · 2025-10-07

    “We traveled to Bellagio early October 2025 for our honeymooon!! This hotel was amazing - it is absolutely the best place to stay in all of Lake Como, and possibly all of Italy. The staff were extremely friendly, helpful, and attentive. They often remembered our drink orders from the previous day and recognized us when we came and went. The hotel itself is beautiful and the rooms were quiet, clean, and spacious. Breakfast spread in the morning was great - there is something for everyone including gluten free options. We did not eat at either of the restaurants onsite but enjoyed snacks and drinks poolside and from the bar inside. We very much enjoyed our couples massages at the spa and the concierge organized a wonderful private boat tour of the lake. The property is tucked away in a quiet corner of Bellagio with a great view and away from the chaos. Close to the ferry and all the shops/restaurants. The property was very secure as well, non hotel guests were not permitted in. Our only small complaint was that the hotel AC was not on, front desk stated they were in heating mode so the AC in our room did not turn on. We had to sleep with our balcony door cracked which did cause us to hear the church bells early in the morning. Overall would highly recommend and if we return to Bellagio we will definitely stay here again! ”

  • Guest review

    10/10

    Kirstie · partner · 2025-09-26

    “Beautiful hotel with exceptional service ”

  • Guest review

    10/10

    Debra · 2025-09-23

    “Very secure”

  • Guest review

    10/10

    Launie · 2025-09-19

    “The property needs an iron and iron board. ”

  • Guest review

    10/10

    Victoria · family · 2025-09-17

    “Fabulous hotel in bellagio. ”

  • Guest review

    6/10

    Ryan · partner · 2025-09-12

    “Great property, terrible staff. We’ve traveled the world and stayed at 5* hotels, never have staff been so unpleasant at every turn. ”

  • Guest review

    10/10

    Diane · partner · 2025-09-10

    “Everything was amazing! Hotel is beautiful and the staff is so warm and welcoming. Daniel took special care of us every evening making our hotel stay magical. Grazie!”

  • Guest review

    10/10

    Noela · partner · 2025-09-08

    “The Hotel is a magnificent Villa in the heart of Bellagio. The rooms are elegant, the breakfast is served in a gorgeous room and includes fantastic choices. The pool service, bar and Piano room are all great. The spa has great choices and it is probably one of the most beautiful spas I have seen. The only drawbacks I would call out are the temperature of the outside pool which is very cold and that makes it not inviting for most guests as well as the, potentially inevitable, exposure to noisy guests which are clearly under the influence”

  • Guest review

    10/10

    Aldo · family · 2025-09-04

    “Absolutely beautiful hotel in a beautiful location. Everything about our stay was top notch. ”

  • Guest review

    4/10

    alex · partner · 2025-09-02

    “Underwhelming experience This is undeniably a beautiful property with decent rooms and a great location. However, for a hotel in this price range, the services felt surprisingly stingy. Basic comforts—such as bottled water, in-room coffee, and even certain facilities—were either limited or charged at an extra cost. Breakfast, while of good quality, was minimal in selection and portion size. At a luxury hotel, one expects a sense of generosity and hospitality; instead, I often felt nickel-and-dimed. For the rates charged, the overall value for money is questionable. A hotel of this caliber should focus less on cutting corners and more on delivering the level of service its guests are paying for.” Do not recommend , overall .”

  • Guest review

    10/10

    Forrest · partner · 2025-08-26

    “Wonderful hotel and staff, loved our stay. ”

  • Guest review

    10/10

    Andrew · family · 2025-08-19

    “This hotel is the jewel of Bellagio. If you can stay here, you will not be disappointed. The staff is beyond exceptional, always being attentive without hovering. The dining options are delicious, and the ppol and beach area is fantastic. Truly one of the best hotels we have ever stayed at.”

  • Guest review

    8/10

    Matthew · family · 2025-08-15

    “The property was beautiful, especially the outside and the pool area. The interior left me wanting more.”

  • Guest review

    6/10

    Brenda · partner · 2025-08-09

    “What we loved: the exterior grounds and pool. What was not so good: The “lake view balcony” room was a view of a concrete wall of 4 feet… and that door was the only light- no windows in the room. The room service staff told me the phone didn’t work so for ME to contact someone to service it. ?? Both requests at the concierge desk were met with general hesitance (e.g transport somewhere in town). Staff at pool would leave a menu and never return. They huddled at the gazebo together to socialize. Our room would never get comfortably cool. It had lots of space, however, and we slept ok. Bathroom was also nice and plenty of room. Very clean. ”

  • Guest review

    10/10

    Dmitriy · family with children · 2025-08-09

    “Great hotel!”

  • Guest review

    10/10

    Zulfiya · family · 2025-08-08

    “Beautiful hotel, excellent service, and an unforgettable stay.”

  • Guest review

    10/10

    Patricia · partner · 2025-08-02

    “This place is AMAZING!!!!!! The hotel has everything you need and want! It's the best location. It has a lakefront pool and private beach (with lounge chairs and service) with the most incredible view ever! The setting is truly a dream! The interior is ornate and luxurious. The staff are 5-star! I love the nightly music in the parlor. The food in the restaurant is fantastic. THIS IS A MUST HOTEL!”

  • Guest review

    10/10

    Wolfgang · 2025-08-01

    “It was really nice all around”

  • Guest review

    10/10

    Denise · 2025-07-27

    “Beautiful dining ballroom and common room. Great location right on the lake and in the center of town. ”

  • Guest review

    10/10

    Lisa · family · 2025-07-24

    “Very beautiful and excellent location. Will definitely be back!”

View all guest reviews

Hotel info and reviews come from third-party sources.