HAPPI EXPERIENCE
The stay, in detail
Luxurious Accommodation
Dimora Palanca, a 5-star hotel in Florence, offers a luxurious stay with air-conditioned rooms, elegant decor, and modern amenities. Each room is equipped with a flat-screen TV, private bathroom, and comfortable bedding, ensuring a relaxing experience for every guest.
Exceptional Dining and Leisure Facilities
Indulge in exquisite dining at the on-site restaurant or unwind in the garden and terrace areas. The hotel also offers room service for convenience. Guests can explore the city with ease using the available car hire service or enjoy cycling in the picturesque surroundings.
Outstanding Service and Convenience
Experience top-notch service with 24/7 multilingual staff assistance. Whether it's arranging activities or providing local recommendations, the reception is always ready to help.
With popular attractions nearby, Dimora Palanca is the perfect choice for your stay in Florence.
HAPPI HIGHLIGHTS
Friendly staff
Beautiful and well-maintained hotel
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- Air conditioning
- Bar
- Bike tours
- Breakfast in the room
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
View all amenities
Pools & wellness
- Massage services
- Sauna
- Spa/wellness center
Dining & drinks
- Coffee Shop on site
- Food delivered to guest room
- Kid meals
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
- Snack bar
- Special diet menus - on request
- Wine/champagne
Fitness & outdoors
- Cycling
- Garden
Rooms & comfort
- Heating
- Non-smoking rooms
- Shared lounge/TV area
- Soundproof rooms
Safety & cleanliness
- Dry cleaning
- Fire extinguishers
- First aid kit available
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Property cleaned by professional cleaning companies
- Safety deposit box
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
Getting around & access
- Lift / Elevator
Guest services
- Concierge service
- Fax/photocopying
- Invoice provided
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Pet bowls
- Pets allowed
- Private check-in/check-out
- Tour desk
- Walking tours
Services & essentials
- Daily housekeeping
- Face masks for guests available
- Family rooms
- Free WiFi
- Key card access
- Non-smoking throughout
- Room service
- WiFi available
Review in focus
Everyone from the breakfast staff to the front desk was so accommodating