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Florence

Helvetia&Bristol Firenze – Starhotels Collezione

Via Dei Pescioni 2, Florence, 50123

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

Historical Elegance in the Heart of Florence

  • Luxurious Accommodations

    Experience the charm of the 19th-Century palazzo with elegant rooms adorned with antique furniture, luxurious chandeliers, and wooden accents. Each room boasts a marble bathroom, air conditioning, and a flat-screen satellite TV for your comfort and entertainment.

  • Fine Dining and Shopping

    Indulge in a delightful breakfast buffet in collaboration with Iginio Massari Alta Pasticceria. For a culinary adventure, visit the on-site Cibrèo Ristorante & Cocktail Bar offering a selection of traditional dishes. Located near the high-fashion street Via de Tornabuoni, enjoy upscale shopping just steps away.

Immerse yourself in luxury and convenience at Helvetia&Bristol Firenze – Starhotels Collezione.

HAPPI HIGHLIGHTS

  • Attentive Staff

  • Great Location

  • Luxurious Experience

At the hotel

Popular amenities

95 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Allergy-free room
  • Babysitting/child services
  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Car hire
View all amenities

Pools & wellness

  • Indoor pool
  • Massage services
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Outdoor furniture
  • Personal trainer
  • Tennis court
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Hammam
  • Happy hour
  • Higher level toilet
  • Key card access
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Strollers
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

762 reviews
10/ 10
Otel ve odalar çok şıktı. Konum muhteşemdi. Pencerelerin ses izolasyonu çok iyiydi. Şehrin en kalabalık bölgesinde ama pencere kapanınca hiç ses yoktu. Kahvaltı salonu ve kahvaltı çok güzeldi. Günde 2 temizlik, odaya bırakılan yeterli miktarda sular, çikolatalar gayet iyiydi.
ARZU ŞELALE · couple · 2026-10-16

The guest experience

9.3out of 10
762 verified reviews

Loved most

  • Attentive Staff
  • Great Location
  • Luxurious Experience

Worth knowing — High Price · Small Rooms

How guests scored the stay

  • Location10.0

    Perfectly located in the heart of Florence.

  • Service10.0

    The staff were the most attentive, exceptional service.

  • Cleanliness9.8

    Very attentive staff. Spotlessly clean hotel.

  • Overall Experience9.8

    A most wonderful hotel experience, truly memorable.

  • Food and Beverage8.8

    Breakfast buffet limited but a la carte menu available.

  • Amenities8.8

    Spa services mentioned with high satisfaction.

  • Room Quality8.8

    Some reviews mention small rooms.

  • Value for Money8.3

    High price mentioned, but luxury experience noted.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 10 recent stays rated 8+

9.3762 reviews
  • HARİKA....

    10/10

    ARZU ŞELALE · couple · 2026-10-16

    “Otel ve odalar çok şıktı. Konum muhteşemdi. Pencerelerin ses izolasyonu çok iyiydi. Şehrin en kalabalık bölgesinde ama pencere kapanınca hiç ses yoktu. Kahvaltı salonu ve kahvaltı çok güzeldi. Günde 2 temizlik, odaya bırakılan yeterli miktarda sular, çikolatalar gayet iyiydi.”

  • Out of this World hotel in out of this World Florence setting

    10/10

    Keith · couple · 2026-10-07

    “Breakfast was great , fairly normal fare self service with eggs cooked to liking but in a fantastic setting Spa was fabulous , staff were fabulous, architecture, decorations and terrazzo tiled floors all fabulous”

  • Maravilhosa

    10/10

    Luciana · couple · 2026-09-12

    “O máximo do hotel é a localização, mas as instalações e o conforto também não deixam pra trás.”

  • Espetacular resume minha percepção

    10/10

    Golfinvest · family with children · 2026-09-09

    “De tudo, hotel lindo e staff muito cordial, quase todos te chamam pelo nome!”

  • Perfecto

    10/10

    Suzanne · couple · 2026-09-08

    “Fantastic location, wonderful staff!”

  • Very convenient location

    9/10

    Satinder · solo traveller · 2026-09-04

    “It is centrally located so it was very convenient for shopping and other activities”

  • Amazing

    10/10

    ROBERTA · couple · 2026-09-02

    “Personal. Super kind and helpful”

  • El lujo personalizado

    10/10

    Manuel · family with children · 2026-09-02

    “Un hotel para repetir. El lujo expresado en detalles. Hasta un adaptador de enchufes en el armario. Toallas y albornoces de máxima calidad. 2 veces al día te hacen la habitación, detalle tras detalle.”

  • Voor herhaling vatbaar!!!

    8/10

    Zohra · couple · 2026-09-01

    “Personeel was super professioneel en aardig”

  • Book this, don’t look anywhere else

    10/10

    Carl · couple · 2026-08-31

    “Service from all colleagues. Spa and gym facilities. Location. Cleaning standards.”

View all guest reviews

Hotel info and reviews come from third-party sources.